GO Outdoors - Cambridge Reviews 

1,862
TrustScore 4.5 out of 5

4.6

Unit 4 The Beehive Centre, CB1 3ET Cambridge, GB


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Rated 5 out of 5 stars

We were looking for a waterproof jacket, we hadn’t been in the shop for long before we were approached by a lovely smiling, friendly member of staff asking if we needed any assistance (clearly we... See more

Company replied

Rated 5 out of 5 stars

We visited the store to buy a pair of walking shoes. I cannot recommend Kane enough. He was incredibly patient yet very helpful even though I was an extremely picky customer! (Why are women’s walking... See more

Company replied

Rated 1 out of 5 stars

No stock in store even though showed online. Male staff member very unhelpful. Ordered online, got as far as Evri delivery depot where the status never changed, then called to chase delivery as past d... See more

Company replied

Rated 5 out of 5 stars

I’ve been in an out this shop 3-4 times this week to try and sort out different tents and problems that kept cropping up. Every single time I went in Steven met us with help and kindness and just an a... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Cambridge

Written by the company

Order Queries

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Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Unit 4 The Beehive Centre, CB1 3ET, Cambridge, United Kingdom

  • 03443 876771

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,862)

35,367 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely staff at the Cambridge shop

Lovely staff at the Cambridge shop. Ryan was so helpful. Great service. And good price.

February 18, 2025
Unprompted review
GO Outdoors - Cambridge logo

Reply from GO Outdoors - Cambridge

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good service

Good service. Very nice. Big fan. Bought a torch and ash was lovely

February 16, 2025
Unprompted review
GO Outdoors - Cambridge logo

Reply from GO Outdoors - Cambridge

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Chris was amazing!

Excellent service and knowledge from Chris! He was managing multiple Customers and his service was exceptional - thank you Chris!

February 16, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointment

Disappointed today, I visited the Fishing Republic at the Cambridge store and was shocked at how it had DOWN sized, lack of stock, and changed not for the better, all the good staff who I got to know have gone, I have bought lots of things there over the last couple of years, but sadly won't be rushing back after today's visit

February 16, 2025
Unprompted review
Rated 5 out of 5 stars

Lucas was exceptionally helpful

Lucas was exceptionally helpful. He answered all my questions and knew where to find the information I needed if he didn't know. I'm very happy with my purchase and would definitely go back to the Cambridge Branch.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Lady was very helpful in trying to decide which rucksack to purchase and Ash was very helpful on the till

February 9, 2025
Unprompted review
Rated 5 out of 5 stars

Rip repair

I had discovered that my insulated jacket had a rip in the material. I asked Kane & Ryan how I could fix it, they directed me to the most suitable product for this. I have yet to do the repair, but I feel confident that I can pop back in if I need any guidance as to how to use it.

January 26, 2025
Unprompted review
Rated 5 out of 5 stars

Gezz was super helpful …

Gezz the go outdoor sales rep was super helpful and patient , sourcing a number of items in various colours / sizes and offering technical advice regarding more specialist items.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

The staff in here are amazing

The staff in here are amazing, we went in having no clue on what torch to buy and were surprised by the knowledge Chris had, what a great value he is to the team. Lovely guy. He helped us at the checkout and explained that if we became members then we get members pricing! This store will be our first choice now if we need any outdoorsy things.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I visited the store on the 17th Jan to enquire on how I can return a faulty pair of shoes. On the first day Gezz was really helpful with explaining the process and helping me choose an alternative pair. I had to return to the store the following day (18th Jan) to return the faulty shoes and this time was served by Ross, who made the transaction very straightforward. Excellent customer service!

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

I hate shopping but Lexie saved me!

I absolutely hate shopping but eith an upcoming skiing trip (1st time) I made my way to the store in Cambridge and prayed someone would help me swiftly get what I need. Enter Lexie! She must of noticed I was completely overwhelmed and came over with a smile offering her assistance - what a relief! She was so helpful and knowledgeable and instantly made me much more relaxed. She guided me around the store and helped me pick out everything I needed and even stuff I didn't know I needed, lol. It definitely would of taken me ages without her help so for that reason I had to come on here and leave a glowing review. She is an asset to the store, thank you so much for all your help. Any skiing tips for me?! lol. 10/10 for customer service, she is an asset to the store 🙏

January 11, 2025
Unprompted review

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