GO Outdoors - Derby Reviews 

The friendly, helpful & professional manor in which Emily assisted me in purchasing my cloths, was excellent.
Emily has certainly got 3 A levels:-
The right Attitude, Applitude & Ability.
ThankYou.
Harry Harrison.

I bought some boots from the extensive Equestrian area, Xaina was very helpful, bringing me lots of different options to try. Great experience, thanks!

We were served by Gordon who was extremely knowledgeable and very friendly. Gordon’s customer care was excellent.

Staff very helpful.
Reactivated my out of date Go outdoors card with ease and very efficient.
Good range of products with real savings

All items ready for collection on time and otherwise fine

No delays even when you had to use multiple scources

Excelent

We went to Go Outdoors to find a sleeping bag for our son to do the Duke of Edinburgh expedition. Kay & Millie were very helpful and explained the members discount and blue light card discount which made a big difference to the price and savings.

My friend and I were served by Ally today in the equestrian department . She was extremely helpful and nothing was too much trouble for her. She was also very friendly and made our visit a very pleasant and relaxed one . We came away very satisfied with our purchases .

Friendly helpful service from Liam! Great prices and quality!

They couldn’t have been more helpful. Especially Kat who went above and beyond to help. Customer service at its best

Was served by Ally today with helping myself and friend with equestrian equipment fly masks and lead ropes etc etc her knowledge and service was second to none and service was outstanding from the minute she greeted us both to we finished our transaction excellent attention to detail and service huge thanks Ally

The Derby store is conveniently located at the old Toysrus store in Wyvern with plenty of parking. It is well stocked and things are easy to find. My daughter has a long shopping list for DofE and we can find everything within 40 minutes. Liam is extremely helpful and deserved a praise. Will definitely visit again.

Kat was great in explaining the difference between air beds for me and my husband. She was extremely patient and professional.

Good price but would have appreciated someone taking it to the till for me. It was a heavy beast. Used tent for first time this weekend one if the beams kept deflating on investigation one of the valves wasn’t correctly fitted but it didn’t take much sorting the fabric was trapped

The store is spacious and well stocked. At Fishing Republic, Andy was fabulous! His assistance was awesome as he used his experience to steer us to the best purchases. Thanks Andy! 110%!
Will definitely be back soon!

Great selection of great items, well spaced out. Although it did take a while to find someone, staff were very helpful and friendly.

Easy to locate the item i was looking for. Big spaciouse isles
Pleanty of choice. All checkouts wete open and no ques. Liam was polite and curtiouse. Brilliant price for my item and as a member couldnot fault the store. Pleanty of staff around to ask questions off.

We were looking for riding boots today and Emma in the Naylors department was fantastic. She was extremely helpful, kind, patient and very knowledgeable throughout our visit. We caught her during what was clearly a busy spell, but she still made us feel genuinely valued and gave us plenty of time and attention.

Thanks to Emma’s advice and help, we ended up purchasing a pair of riding boots, and after she kindly said a jacket looked nice on me, I ended up buying that too! Altogether we spent £430, and Emma played a huge part in that experience. Excellent customer service can really make a difference, and Emma certainly did that for us today. Thank you, Emma!

Fantastic bike service from Craig (Derby branch) made my son so happy with the bike service and tips he gave to him. You need employees like Craig.

Craig gave excellent advice and nit to mention the help getting a tyre on, a massive Thankyou

Ordered a new tent online but realised I had ordered the wrong one,
Went in to the store the following day and spoke to Harry and explained the mistake I had made and straight away he said it was not a problem and explained that he would issue a full refund and then I can choose the correct tent I wanted,
Harry shown me where everything was that I wanted and even carried it all to the till for me,
I then mentioned that I needed a roof box so he shown me all the ones they had and after choosing one he fetched it out the stock room and brought it over to the till with the rest of my purchases,
He then helped to make sure I got it all in the car,
It’s not that I was not capable of loading the car myself but it was Harry who insisted on giving me a helping hand,
Proper top guy Harry is and a credit to Go Outdoors. ⭐️⭐️⭐️⭐️⭐️