I had an urgent need due to another retailer failing to deliver on time items that I needed for a trip to Papua New Guinea. I rang the shop and spoke to Fay. She found what I needed and put it by the... See more
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I visited the Doncaster store today for some walking boots for several treks I have planned. I was served by Fat, who went through several different options with me to see which would suit me the best... See more
Company replied
Great experience at Go Outdoors - Doncaster. Found what we went for (2 pairs of smart casual shorts). Efficient and super friendly service by Fay at checkout.
Company replied
I visited the Doncaster store yesterday for some walking boots for several treks I have planned. I was served by Jess, who went through several different options with me to see which would suit me the... See more
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Company details
About GO Outdoors - Doncaster
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Littleworth Lane, Old Rossington, DN11 0HJ, Doncaster, United Kingdom
- 01302 436434
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Matt was very helpful & knowledgeable
Matt was very helpful & knowledgeable. He gave us clear instructions how to set the tent up and we were extremely pleased with him.
July 15, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Paige was super helpful
Paige was super helpful , very bubbly and polite. A credit to your team xx
July 17, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
doncaster branch...cameron helped us…
doncaster branch...cameron helped us which our choice and carried our purchases to the check-out...good service all round
July 16, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
I had an urgent need!
I had an urgent need due to another retailer failing to deliver on time items that I needed for a trip to Papua New Guinea. I rang the shop and spoke to Fay. She found what I needed and put it by the till so that I could collect it later the same day. The other staff in the store that day were amazing too, helping me to find other bits that I needed in a hurry. Amazing service.
July 17, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Fay & Mick very helpful
Fay & Mick very helpful, cheerful and friendly - service with a smile and a helping hand too. Much appreciated:)
July 13, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Arti in footwear
Arti in footwear department was extremely helpful, cheerful and professional, thank you
July 15, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Camping gas
I needed help with the gas for my motorhome and wasn't clued up. I was helped by a man called Chris who was very knowledgeable and even took the time to see which bottles could fit my van and gave advise on installation . IGreat friendly service thanks
July 15, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Correct Side Panel
Thanks to Chris I got the correct side panel to go with the shelter and Paige was lovely on the checkout.
July 9, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Great experience at Go Outdoors
Great experience at Go Outdoors - Doncaster. Found what we went for (2 pairs of smart casual shorts). Efficient and super friendly service by Fay at checkout.
July 14, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Went in for some new walking boots
Went in for some new walking boots, brilliant service from arti in the foitware department. We are both very happy with the boots we got. She was very helpful and understood our needs perfectly. Thank you
July 9, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Reply from GO Outdoors - Doncaster
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I visited the Doncaster store today for…
I visited the Doncaster store today for some walking boots for several treks I have planned. I was served by Fat, who went through several different options with me to see which would suit me the best. Nothing was too much trouble and recommended a pair of boots which felt fantastic. More impressively, they did very much look after me on price as well. I’ve even included them in a LinkedIn post I was that impressed with the service.
July 13, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hello,
Thank you for clicking on 5 stars, your feedback genuinely matters to us.
I hope your next shopping trip is just as good.
All the best,
Go Outdoors Customer Care Team
Served by John today
Served by John today, polite, friendly and enthusiastic as always!
July 12, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Needed some advice on tent poles
Needed some advice on tent poles, Michael went above and beyond to help.
July 12, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great value and exceptional customer…
Great value and exceptional customer service. Special mention for Christina who really helped me.
July 4, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
We always usel this store even though…
We always use this store even though we live in Sheffield. Our new pole piece was put in place with such ease by Michael, wham bam it was done. We thought we'd be buying a new pole complete but just a segment was all we needed. Staff are well trained and polite.
July 7, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
The staff patiently understand the…
The staff patiently understand the customer's requirements and clearly explain the characteristics of the goods, so that I can choose the right goods.
July 8, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Fay & Becka where absolutely brilliant…
Fay & Becka where absolutely brilliant couldn’t do enough for me including putting the item in the boot many thanks 👍
July 9, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Love this shop
Love this shop. Great range of products. Friendly and helpful staff. We were served by Fay today, who was friendly, efficient and informative. I would like to see a selection of one man tents on display please :-)
July 9, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
As always had a great experience at the…
As always had a great experience at the Doncaster store. Today we were helped by a lovely man named John, who as really helpful.
July 7, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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