GO Outdoors - Doncaster Reviews 

3,268
•
TrustScore 5 out of 5

4.8

Littleworth Lane, Old Rossington, DN11 0HJ Doncaster, GB

•

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Rated 5 out of 5 stars

Great selection of clothing and equipment at great prices and even better if you make yourself member saving you even more money . Served by Fay and she was amazing even when I had trouble with phone... See more

Company replied

Rated 3 out of 5 stars

I visited Go Outdoors to buy a fishing chair and was shown a Nufish model with two compatible-looking side trays. When I asked whether the trays would fit the chair’s legs, a salesman confirmed that... See more

Company replied

Rated 5 out of 5 stars

Pleasantly surprised by this store. Bigger than I expected and good value. Good mix of the big brands high value and the more reasonably priced. Great selection of everything you might need and friend... See more

Company replied

Rated 5 out of 5 stars

Visited Go Outdoors this soggy afternoon to purchase a new rain coat. I was served by a very friendly, helpful member of staff called Jake. He explained the membership sceme and was very patient.... See more

Company replied


Company details

  1. Camping Store
  2. also in
  3. Activewear Store
  4. Bicycle Store
  5. Climbing Club
  6. Horseback Riding Service
  7. Running Store

About GO Outdoors - Doncaster

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Littleworth Lane, Old Rossington, DN11 0HJ, Doncaster, United Kingdom

  • 01302 436434

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(3,268)

36,702 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Served by Emilia and a group of young…

Served by Emilia and a group of young workers and my experience was fantastic.

First of all they were not pushy or over bearing they just wanted to help to ensure I had an excellent experience.

I had phoned to enquire about winter lined wellington boots and the lady kindly stated they had some in stock, after trying various makes and sizes on, Emilia and the others on the team went to great lengths checking the fit etc.

I could not have received a better service 👍👍

October 10, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Jess p was very helpful at the…

Jess p was very helpful at the Doncaster branch

October 4, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

New walking boots

I needed a pair of walking boots and have had a problem finding a suitable pair. I visited go outdoors twice and eventually found a pair. Morgan was very helpful and patient and took time to help me find the right pair.

October 2, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great Footwear selection and helpful staff

Arti in Footwear department was very helpful and patient with us both trying on various different boots and sizes until we were happy with our choices.

October 4, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Sleeping Bags

I wanted to purchase 2 particular sleeping bags, I asked Cameron (Rossington Store) to assist .
He was polite ,down to earth .
He explained the bags I wanted were only available if i bought the display 1 ..if allowed.He did explain that 2 crate deliveries had arrived but as of that time had not been unloaded and so therefore the bags could of been part of that crate .
In the end I went with a different option All in all very happy with the service .

October 4, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for giving us 4 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 3 out of 5 stars

I visited Go Outdoors fishing section

I visited Go Outdoors to buy a fishing chair and was shown a Nufish model with two compatible-looking side trays. When I asked whether the trays would fit the chair’s legs, a salesman confirmed that they would and demonstrated how they attached. I purchased the chair and trays but discovered during my first use that the clamps did not secure them properly, causing them to slide and move.
I later learned from fellow anglers that universal clamp inserts should have been supplied with, or purchased alongside, the trays. The salesman did not mention this, leaving me with trays costing over £19 each that required an additional clamp to function properly. Not a happy Chappy to say the least

August 31, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer service…

We visited Go Outdoors Doncaster to purchase several clothing items.
We have shopped here for years, however we have noticed recently that the customer service from the staff here has improved hugely.
We have always appreciated the product range and choice, however good customer service makes the experience more enjoyable.
This was demonstrated for example by Faith Yesterday who was so efficient and genuinely friendly bringing shoes to try on and helping with choosing other items.
We were next in line to pay at the Kiosk yet Faith appeared again to serve us.
Well done to the store and thank you Faith.

October 1, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Everything you could possibly want for…

Everything you could possibly want for outdoor living. Two for one on the items I wanted so that was a bonus. Fay was very helpful.

September 28, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great choice

Large store, easy to find, good parking, and huge choice inside. Person on till friendly and told me about an offer I could have.

September 25, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

John and Colin both very helpful went…

John and Colin both very helpful went out their way to help us. Thanks alot very friendly helpful staff.

September 25, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I got friendly and helpful service with…

I got friendly and helpful service with a smile. Jess P. 😊

September 23, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very inviting, educational and pleasant service

Gentleman named John from Doncaster go outdoors always goes out of his way to support myself and friends.

Good laugh and chat everytime we go in there and always professional.

Great store, greater staff

September 21, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Arti was very helpful and knowledgeable

Arti was very helpful and knowledgeable

September 21, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

John was great helping me buy my new…

John was great helping me buy my new walking boots.

September 20, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Rated 1 out of 5 stars

Charged me £6 for pint of red maggots

Charged me £6 for pint of red maggots

September 20, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thank you for your review.

In order for us to investigate your review further we have reached out to you via Trustpilot to request your details. Once we have received your details we will certainly look into this matter further for you.

We look forward to being able to investigate this for you.

Kind regards
GO Outdoors Customer Care Team.

Rated 5 out of 5 stars

Amazing staff

The manager was so nice and helpful. He sorted us a spare tent pole and even cut it down to size for us. Jess P on the till was also super friendly.
It’s great when the staff are so welcoming.

September 20, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service.

Excellent service.

September 19, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service

September 19, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I was served by Leah

I was served by Leah; she gave good advice and answered all my questions satisfactorily. Nothing was too much troubled. Well done Leah.

September 16, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Knowledgeable friendly staff

I needed to buy a fully waterproof coat and was given really constructive advice by the gentleman who served me (I didn’t get his name though). He was patient, knowledgeable and put me at ease. Cristina served me at the till and again gave a professional friendly service.

September 16, 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

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