Pleasantly surprised by this store. Bigger than I expected and good value. Good mix of the big brands high value and the more reasonably priced. Great selection of everything you might need and friend... See more
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Visited Go Outdoors this soggy afternoon to purchase a new rain coat. I was served by a very friendly, helpful member of staff called Jake. He explained the membership sceme and was very patient.... See more
Company replied
Professional and helpful staff making the experience effortless and pleasant. We were looked after by a lovely young lady(sadly I didn't get her name) and Fay at the till who was kind and patient with... See more
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Served by Emilia and a group of young workers and my experience was fantastic. First of all they were not pushy or over bearing they just wanted to help to ensure I had an excellent experience.... See more
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Company details
About GO Outdoors - Doncaster
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Littleworth Lane, Old Rossington, DN11 0HJ, Doncaster, United Kingdom
- 01302 436434
4.8
Excellent
3K reviews
Asks customers to review
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Customer service was great while trying…
Customer service was great while trying out and purchasing some new boots. A bit disappointed that you was carrying out a stock take and 70% of the store was cordoned off
September 8, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Excellent staff service
Excellent staff service - I talked with Arti she was very insightful and i wanted trekking poles she showed me the flick lever of black diamond, really good.
would definitely come again.
September 13, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent service
Went in on a whim to buy a small tent. Served by Chris - very friendly and knowledgeable about the products. Would recommend - excellent service
September 10, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fab service from Jess.P
Today I went to Go Outdoors at Doncaster knowing I would struggle to find the perfect footwear as I have big issues in what I need and can wear for work. I was served by Jess .P who was fantastic. Very knowledgeable, and couldn’t have done more for me during my hour or so’s worth of deliberating and going backwards and forwards between each pair. Thankyou Jess for today ! X
September 9, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Reply from GO Outdoors - Doncaster
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Replacement Merrell shoes
Went for some replacement Merrell hiking shoes, will only buy Merrell as they have the arch support built in, not a lot to choose from and didn’t have my size in one of the pairs I wanted to try, but did manage to get a pair.
Every one was very pleasant, overall a very good experience.
September 7, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Matt and Cameron were very helpful…
Matt and Cameron were very helpful regarding picking the correct boots for my upcoming trek to Nepal.
September 4, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Doncaster
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Paige was a great help last week and…
Paige was a great help last week and provided lovely service!
August 28, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
After purchasing the wrong sized jacket…
After purchasing the wrong sized jacket for a present, the Go Outdoor staff, especially Fay sorted out and exchanged the jacket for the correct size. All the staff were very helpful and supportive and absolutely brilliant.
Many thanks.
September 2, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Everyone was very helpful and pleasant…
Everyone was very helpful and pleasant especially Fay
September 2, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great friendly helpful staff
Great friendly helpful staff
Colin couldn't do enough for me
September 2, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Served by Cameron at Doncaster go…
Served by Cameron at Doncaster go outdoors. He was really helpful and friendly thank you x
August 30, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Did not have a good selection of water…
Did not have a good selection of water proof trousers in my size of 34 and the short length seems to have disappeared from the universe as well gor all waist sizes.
August 28, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
First class staff member!
Recently visited the store for a waterproof light jacket for myself and a pair of walking shoes for my husband. We were assisted by’Faith’ This young lady was so very helpful and knowledgeable. Nothing was too much trouble for her. Thank you very much.
August 28, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service staff really friendly…
Fantastic service staff really friendly I would like to thank staff member who helped me mend a tent pole thank you so much I really appreciated it I didn’t have clue 😂myself how to do it Doncaster branch
August 27, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Picked up a Haven 400 Shelter for a…
Picked up a Haven 400 Shelter for a better price than Amazon or any of the other online shops
Very happy with the customer service and the advice of what pegs were best in case of it being windy. Able to see one in erected outside as it’s being used by a local coffee shop.
It’s being used for a cricket event this weekend to provide cover for a children’s soft play area. I think it’s going to be just right.
August 23, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
CUSTOMER SERVICE
Customer service in the shop was excellent.. very helpful but not pushy.. online website order received promptly also..Doncaster branch
August 12, 2026
Reply from GO Outdoors - Doncaster
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Amazing staff
Went in yesterday due to an issue with the wrong item packaged from the factory. The staff were not only very friendly and helpful with outstanding knowledge of camping, the staff of the checkout, Michael, definitely added some good humour to customers as we checked out. I'd highly recommend this store.
August 24, 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Bought two electric bikes
Initially called at the store purely out of curiosity. Saw the current deal on an electric bike snd spoke to Andy who gave me a comprensive run down on the bike. I was so impressed I ordered two on line and they were delivered three days later. Andy told me to bring the bikes to the store for him to build. I did take them in and they were assembled within 24 hours. Excellent service from Andy. Thanks
August 18, 2026
Reply from GO Outdoors - Doncaster
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
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