After purchasing the wrong sized jacket for a present, the Go Outdoor staff, especially Fay sorted out and exchanged the jacket for the correct size. All the staff were very helpful and supportive an... See more
Company replied
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After purchasing the wrong sized jacket for a present, the Go Outdoor staff, especially Fay sorted out and exchanged the jacket for the correct size. All the staff were very helpful and supportive an... See more
Company replied
Picked up a Haven 400 Shelter for a better price than Amazon or any of the other online shops Very happy with the customer service and the advice of what pegs were best in case of it being wind... See more
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Went in yesterday due to an issue with the wrong item packaged from the factory. The staff were not only very friendly and helpful with outstanding knowledge of camping, the staff of the checkout, Mic... See more
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Did not have a good selection of water proof trousers in my size of 34 and the short length seems to have disappeared from the universe as well gor all waist sizes.
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Littleworth Lane, Old Rossington, DN11 0HJ, Doncaster, United Kingdom
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I was served by Paige today. She was so great. I wasn’t able to log into my blue light card and she helped me to ensure I got my discount. A really great store to get to and use. There was a lot of products on show which was helpful.

Reply from GO Outdoors - Doncaster
Visited today for a few more bits 😜 As ya do.
Was served by Paige who was very attentive and happy to serve.
Everyone we approached were happy to help.
Thank you

Reply from GO Outdoors - Doncaster
Staff helpful, Fay was friendly and efficient at the till. Surprised at the low choice of campervan “Sold Secure” wheel clamps.

Reply from GO Outdoors - Doncaster
Great advice and service from Michael. Advised regarding regulators and gas and provided alternative camp cooking option

Reply from GO Outdoors - Doncaster
Bought new walking boots and was served by Faith who showed excellent knowledge and was very patient and keen to help

Reply from GO Outdoors - Doncaster
Went to Go Outdoors on Saturday 9th May, for walking boots for my daughter for DOE in June. Paige was extremely helpful and knowledgeable and friendly. Thanks Paige you’re a star. Daughter very happy with her purchase 😁

Reply from GO Outdoors - Doncaster
Paige & Faith were great at the Doncaster store, helped with exchange of faulty item and recommended a better replacement. And gave great advice with upcoming walking expedition. Both very knowledgeable about they're stock.

Reply from GO Outdoors - Doncaster

Reply from GO Outdoors - Doncaster
Bought the hi gear 300 gazebo this week and its perfect. Micheal was very helpfull as always. This is one of my favourite shops to gk to, staff are always friendly, knowledgeable and helpfull.
See you soon Dpd Dan

Reply from GO Outdoors - Doncaster

Reply from GO Outdoors - Doncaster
Good car parking
Branch close to my residence
Had the items in store that I required
Polite and friendly staff on till (Charlotte)
Overall a very pleasant and relaxing experience

Reply from GO Outdoors - Doncaster
Had an issue with a folding chair and Micheal was not only very helpful but had a friendly cheerful manner

Reply from GO Outdoors - Doncaster
great service from Paige at checkout and the man with ginger hair (didn’t catch his name) on the floor helped us with everything we needed 10/10

Reply from GO Outdoors - Doncaster
Doncaster has always been my favourite Go outdoors. From the minute you walk in to the moment you leave you are greeted with knowledgable and friendly staff. Always got what you need.
Special mention for Micheal. I have seen Micheal on most of my visits to the store he's always smiling , brilliant customer service skills and good knowledge. Always springs into action and happy to help. Thank you

Reply from GO Outdoors - Doncaster
Paige was so helpful when my son was buying his first fishing rod.
Thank you

Reply from GO Outdoors - Doncaster
Paige, Chris and Mick were fab sales reps and were very knowledgable and made sure we got everything we needed to be camping ready thanks guys will be back

Reply from GO Outdoors - Doncaster
We went to sort all the equipment our son needs for a 4 week hiking trip to Peru, we had a list of stuff needed but no idea where to begin, luckily Chris & Colin helped us out kitting him with everything he will need from socks to rucksacks, boots to headtorch. Thankyou for the advice.

Reply from GO Outdoors - Doncaster
I had a great experience at Go Outdoors Doncaster. Sam Cole helped me to find the right walking shoes. I tried lots of pairs on and Sam was super patient.
Thank you!

Reply from GO Outdoors - Doncaster
Charlotte &jess were absolutely fantastic help me out with my orders and made sure everything went smoothly highly appreciated of their help

Reply from GO Outdoors - Doncaster
Great shop, Paige was helpful and went out her way to help find what I was looking for. Thanks

Reply from GO Outdoors - Doncaster
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