Today I visited your Dorchester Store and was very pleasantly surprised the two members of staff that assisted my purchase were Amy and Cher they were both helpful polite nothing seemed to much troubl... See more
Company replied
Location
Switch locationSouth Street 3, DT1 1BL Dorchester, England, GB
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See what reviewers are saying
The person serving us was incredibly helpful and patient - I'm vegan and so trying to determine which boots were suitable was a challenge - unfortunately it wasn't obvious from the signs! In spite of... See more
Company replied
Ellie & Ethan were great , so helpful , My husband had recently rejoined Go- Outdoors but didn’t appear on the system , They sorted it out which took quite a while ! He bought his Brasher walking... See more
Company replied
Great service at the Dorchester store by Heidi. She was friendly and extremely helpful - she took time to understand our needs and advise on appropriate products. She was especially helpful at the c... See more
Company replied
Company details
About GO Outdoors - Dorchester (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
South Street 3, DT1 1BL, Dorchester, England, United Kingdom
4.9
Excellent
252 reviews
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Great service friendly staff always…
Great service friendly staff always happy to help
July 10, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Excellent service from Go Outdoors and…
Excellent service from Go Outdoors and the cool box seems very good value
July 9, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Dorchester (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Friendly and efficient as ever
Heidi and Eben answered my queries about cool boxes with enthusiasm and skill. They made choosing and purchasing a real pleasure. Well up to the high standard I have come to expect at Go Outdoors. Thank you.
July 9, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Dorchester (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
I came in looking for a new pair of…
I came in looking for a new pair of shoes. I have a freshly fractured radius and wearing a sling. Heidi went so far beyond to make sure I was able to try on shoes one handed and to find great custom insoles. She was very knowledgeable and I never felt there was a sales pitch. I am very happy with my purchase and my experience was great. Thank you
July 7, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Amy very helpful
Amy very helpful helping me renew my card and pick an appropriate cap, given the heat and sun. Happy to recommend.
July 8, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Dorchester (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
We visited Go Outdoors Dorchester to do…
We visited Go Outdoors Dorchester to do some shopping for our upcoming camping trip. We were served by Amy, who was very friendly and welcoming. She helped us find everything we were looking for. Excellent customer service.
July 8, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Tom's knowledge made the right purchase easy
Tom had real knowledge and experience of the products I was looking at. He offered fact based information and opinions without the hard sell bit. A very conformable experience all round
I bought some Merrel sandals.
July 4, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Was served in the store by Ezra who was…
Was served in the store by Ezra who was very helpful and pleasant. Good store with just what we needed
July 4, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Staff were very helpful
Staff were very helpful, informative and friendly
June 29, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Lovely staff
Went in today for an emergency air bed. Amy was really helpful and bubbly when she served us.
There were also 2 lovely lads working that greeted us and asked if we needed any help
July 5, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
The staff were extremely helpful today…
The staff were extremely helpful today in Go Outdoors. We bought several items for a camping trip next weekend and the staff took time to help us decide on the most suitable options for us. Ezra’s customer service was excellent. Thank you 🙏 🙂
July 4, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Really helpful
Really helpful, setting up a camp bed to try before buying. Great experience and friendly staff.
July 4, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Heidi and Eben
Heidi got a chair for our 93 year old mother to sit on whilst we browsed around the store. Eben served us and was polite. The staff are very good
July 2, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
My Merrells had nearly died so popped…
My Merrells had nearly died so popped into my local branch for a new pair, excellent service and product knowledge from Callum and Tom, friendly and polite.
June 26, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent communication and customer…
Excellent communication and customer service from Eben today. Very helpful and friendly 🤩
July 2, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Seen by a charming woman
Seen by a charming woman, Ellie who dealt efficiently with my transaction
July 2, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
I love this shop and Ellie was friendly…
I love this shop and Ellie was friendly and helpful. I find the value for money excellent.
June 26, 2026
Unprompted review
Reply from GO Outdoors - Dorchester (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
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