GO Outdoors - Edinburgh Reviews 

Very friendly and helpful staff. Jane helped me understand the various discounts and got me signed up as a member to get the best deals and Leo helped me out to my car with everything I couldn't carry. Excellent customer service, thank you.

Brilliant service as always at Go Outdoors in Granton. Helped by Jane at the tills who sought out kit i couldn't find, quickly renewed my membership and made sure I got the discounts I could qualify for.

Another spot on shopping trip , Jane as polite, professional and enthusiastic as ever.

Evan was really patient and helpful in helping me choose the right waterproof jacket for my price point and needs. He ended up finding me a jacket that was on clearance. Thanks Evan!

Bought the £5 membership to get the bike cheaper. But it sells at the discount price at Tiso and other places all the time so it's a fake discount really.

If you intend to buy other stuff from them to kit out for a camping trip for example and need all the gear it might be worth it.
Bike arrived on time and well packaged.

Came in looking for a large hiking backpack for upcoming trips. Left with a new found sense of dignity, self-esteem, and also a large hiking backpack.

We were helped by Stuart, who both expertly fitted the packs to our backs, and showered us with compliments.

Stuart, who humbly claimed to be "just the bike guy", provided better service and worked with greater charm than I would expect from the head concierge of The Savoy.

For the rest of my days, I will be unable to run after a train or look at my own shoulders without being reminded of the bond we shared.

In a world of online outdoor gear discounts, countless reviews with 20% off links, and thousands of Temu knock offs... remember that only Go Outdoors in Edinburgh has Stuart.

Julia was great dealing with me as i struggled to get my new Nebo Torchy 2k flashlight to work, she kindly let me borrow a charger to test in store amd asked for help from Harp who was able to figure out that the charging end screws off and a seal needs to be removed (the sticker on the torch was in french and not very obvious) Please thank Julia for her patience and help make an awkward situation a great experience

Great friendly customer service. Thanks to Markus and Helen.

Amazing service very friendly

We were at the checkout with Jane and they were very happy 😊

We didn’t find what we were shopping for I.e. two roller travel bags but then we found various garments for our forthcoming holiday in the Far East - result! Then Jane served us at the check out both efficiently and politely. A good visit and we will return.

Found a good selection to choose from and everything we wanted.
Jane at the till was very friendly and helpful

Excellent retail.
Really good bargain price cotton tee shirts and all the wet weather gear you could wish for.
A very friendly and helpful cashier Julia really supported me as I renewed my Go Outdoors membership and got access to the massive sale savings.
I’m autistic so this kind of assistance is invaluable when I get it.
Thanks to everyone working over the Easter weekend.

I have not been to the store in some time, but my sister needed some items for her motorhome, so we decided to call in. We were able to get everything that she needed as well as some other items easily. The staff were on hand to assist us locate what we needed and then process our sale. Jane on the till made the experience of registering my sister for membership simple and easy, whilst she chatted away and asked if we had been able to find everything that we needed. Overall experience 10 out of 10!

Excellent service from Jane as usual - she always goes above and beyond to assist. I was looking to order a battery for my boat and she was very helpful and even arranged for a colleague to take to my car. I would highly recommend.

My Girls are getting older and one of them has their p7 camp. followed by my other daughter haveing her Duke of Edinburgh camp in April. Stressfull times and panicking when i saw how much i needed from the list off all the equipment we need for there residentials trips. I wrote a list and checked it twice but I needed serious help. Then came Stuart I walked in to go outdoors and he saw me and he tried to hide "he knew i needed a lot of help" but this guy went seriously above and and beyond, Stuart knew exactly what I needed and 1 by 1 we walked almost the whole store ticking off everything I had on this list. Compass, whistle, sleeping mat, clothes you name it, it was on the list. Stuart helped me with everything but not just me he had conversation with my daughter as it's her trip and with him being a mountaineer. Was the icing on the cake. He turned it into a enjoyable experience than me stressing over looking where everything was. Stuart is a an absolute credit to this store and go outdoor, I will definitely be back for more residential equipment my Girls need in the future. Thank you Stuart for everything.