GO Outdoors - Edinburgh Reviews 

I used the shop as a UPS parcel drop off. Excellent service today by the lady at the drop-off point.

Jane was very helpful at the till when I bought a rucksack on 17 March 26. I love shopping at Go!!!

Staff was really helpful helped me pick out a bag wish i had got his name but really helpful and had solid advice it was on the 20th and he was working in the rucksacks area 10/10 would speak to him for advice again 👍

Stuart was great today. Proactive and helpful whole we're deliberated over what camping mats to buy. Thanks!

Got great service buying my new tent from Jane and Harp. Friendly people and no hassle asking for price match. Thanks guys!

I couldn't find the item i wanted instore, so had to order online.
The said item was delivered to the store within 3 days and i was delighted with the quality and very reasonable price.
And because it was a store pickup there was no postage charge.

Excellent product range and very reasonable price point. Great service from Helen and Jane. Friendly and very knowledgeable in their products and services.

Helen was extremely knowledgeable, patient and helpful. Really made a difference to my experience and importantly getting the right product.

Easy and helpful approach that allowed me a simple refund and replacement purchase

I use GoOutdoors regularly in store and online. Staff are always very helpful, knowledgeable and friendly.
A huge range of stock.
Returns are easy to do. Money back in the bank account very promptly.

Purchased a half zip top at a great price and was served at the till by a very friendly Jane. The till was playing up but she remained unflustered and was apologetic for the time it took to resolve. If all staff everywhere were like Jane the world would be a much better place.

Positive shopping experience today! Great prices and as always, helpful staff (today it was Jane)

Great staff who are always so helpful and friendly. I spoke with Shannah who was so helpful and kind and totally brightened up my day! She put a riding hat aside for me and took care of everything. It was a pleasure meeting Shannah who is an absolute credit to Go Outdoors. I’ll certainly be back! Thanks again for all your help Shannah! Jacqui

Great place to shops always. Great staff, always helpful.

Massive shout out to Stuart in the camping department. My partner and I visited the store on 7/3/2026 to pick up some gear for our upcoming trip on the West Highland Way. Stuart approached us and asked if we needed any help – and he really delivered!

He took the time to listen to our plans and what we needed, and gave us some really helpful advice on the gear that would suit our trip, and gave us a bag fit check!

Stuart talked us through our plans in detail and gave great guidance on tent selection, food, sleeping gear, backpack suitability, and packing choices. We really appreciated the time he spent helping us and sharing his knowledge and experiences.

Overall, a great guy and fantastic service! We’re looking forward to seeing him again in a couple of weeks to buy our tent, bag, food etc! Thanks again Stuart!

Really helpful staff all over the shop - one directed us to a sale rack which had an amazing deal on a Rab jacket with a tiny bit of cosmetic damage when we had been looking at a completely different area of the shop. Jane at the till was friendly and helpful as always and made sure the discount was correctly applied, and got staff to help with a price check on a top as well. Everyone came over and was really friendly to our dog and she even got a treat.

Helen was absolutely brilliant with a great personality and very knowledgeable in helping choose some hiking shoes. Left feeling satisfied with an amazing pair of shoes, Helen couldn’t have been more wonderful and helpful.

Got what we needed much better when you have the Go Outdoors membership only £5 for the year and everything is half price or more staff very friendly and helpful

Jane was fabulous at the tills. Great jumper. Nice and warm.