Ordering items online from Go Outdoors is just what I would expect it to be - straight forward and easy with the order being delivered to my nearest store (Grimsby) in reasonable time. However, I can... See more
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22 Baxtergate Freshney, DN31 1QL Grimsby, Freshney Place, GB
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Ordering items online from Go Outdoors is just what I would expect it to be - straight forward and easy with the order being delivered to my nearest store (Grimsby) in reasonable time. However, I can... See more
Company replied
I forgotmy membership card so I phoned up the store and spoke to a very polite woman called Heather she checked my details and told me to come down and she would help me out. I arrived at the store... See more
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Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose... See more
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I came in on behalf of the company I work for, supporting a homeless individual, I was shown so much compassion from the beginning. Heather was incredible in guiding me, supporting me and getting my s... See more
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22 Baxtergate Freshney, DN31 1QL, Grimsby, Freshney Place, United Kingdom
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Carol was very helpful and friendly, giving good advice and suggesting options which were not the most expensive ones.

Reply from GO Outdoors - Grimsby (Express)
Very helpful friendly staff couldnt do enough 4 you Merchandise very reasonable aswell

Reply from GO Outdoors - Grimsby (Express)

Reply from GO Outdoors - Grimsby (Express)
The staff in store very helpful and knowledgeable. Plenty of stock although a bit cramped in. No space if in a wheelchair or using walking sticks.
Hopefully when the new bit opens you will have more accessible space

Reply from GO Outdoors - Grimsby (Express)
Friendly and helpful assistance from staff who actually had used products and could give first hand advice.

Reply from GO Outdoors - Grimsby (Express)

Reply from GO Outdoors - Grimsby (Express)

Reply from GO Outdoors - Grimsby (Express)
Heather and Faye could not have been more helpful and kind during our visit. Very helpful with starting a membership and their customer service could not have been better!

Reply from GO Outdoors - Grimsby (Express)
Thankyou to Rachel and staff at Go Outdoors, Grimsby.
Very happy, helpful & knowledgeable. Very impressed with the quality of the tent pegs & clothes we purchased.
Excellent service & products, thankyou.

Reply from GO Outdoors - Grimsby (Express)
Very helpful lady called Rachel who assisted with me looking for a pair of walking boots. She helped with the size and colour

Reply from GO Outdoors - Grimsby (Express)
Just been to buy a new pair of hiking boots and can honestly say that Go Outdoors could not have been more helpful. Nothing was to much trouble for them especially the young lady called Heather who served me. It wasn’t just me receiving this level of service there was someone else being served at the same time as me by another assistant and she was being given the same service as me . Well done Go Outdoors Grimsby terrific service.
Stuart Johnston.

Reply from GO Outdoors - Grimsby (Express)
As always the staff were very friendly and helpful and I got a good discount on the item I was purchasing.
Thank you.

Reply from GO Outdoors - Grimsby (Express)
Got what I needed at a good price, the staff were very helpful and knowledgeable, very courteous with ideas for future purchases.

Reply from GO Outdoors - Grimsby (Express)
Helpful and friendly staff, no pressure.
Very satisfied with all the items I bought and with membership discount very good value.

Reply from GO Outdoors - Grimsby (Express)
As summer is supposed to be here I decided to go and get some shorts, as usual a warm welcome from Heather and her brilliant staff.
A bit surprised to see the new extension was still not in use as it has been for a few months now, so I suggested to get DIY SOS in to get the job done, come on the management get the job done.
As per usual brilliant staff and friendly shopping experience. And keen prices,my favourite shop in the precinct.

Reply from GO Outdoors - Grimsby (Express)
This,was a great shopping experience with the help of manageress Heather and Kat who helped with her knowledge and suggestions about footwear. Very friendly and knowledgeable and professional in their job . Look forward to returning .

Reply from GO Outdoors - Grimsby (Express)
Had a fantastic experience in store at the Go Outdoors in Grimsby. All of the staff were friendly, attentive and super helpful. Rachel was brilliant! So friendly and funny. I felt like I could have stood and chatted to her all day about camping and exploring! Enjoy your Ruby Wedding Anniversary and 60th birthday Rachel (the oldest Saturday girl in Grimsby ❤️)

Reply from GO Outdoors - Grimsby (Express)
The store was immaculate. Everything was in its proper place and care and attention was given to the layout and how every item was folded or hung. The staff where friendly and incredibly helpful. I've only been to the store twice so far this last two weeks but the staff where incredible both times, this last time they remembered me and asked how I was getting on with my boots and asked if I'd taken any new pictures as they had shared an interest in wildlife photography and one lady even gave me some tips as to a few kingfishers she knew was living nearby. This last time I wasn't overly well and one of the staff even offered me some water if I needed it. I've not received customer service like what was provided a grimsby go outdoors anywhere else and shopping there will be something I do very regularly now due to both the amazing staff and the amazing deals and gear on offer.

Reply from GO Outdoors - Grimsby (Express)
The staff were excellent but when I put the jacket on to go out I noticed that it fastened on the mens side not the woman's when I went back to the store and asked about this the lady said it was because they made it this way so you could put a fleece inside. I'm very annoyed about this the jacket cost me £165.00 and should be made the right side .

Reply from GO Outdoors - Grimsby (Express)
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