GO Outdoors - Halifax (Express) Reviews 

I purchased an item which was tagged as £23 for members or "retail price" of £45. Membership cost me £5, so I was misled into believing that I'd saved £17 by paying the membership fee. A quick Google search, which admittedly I should have done before supporting this business, revealed the exact same item for, lo and behold, £23! Not £45. I returned to the store to request a refund for the membership but was refused. I hope the £5 you scammed me out of was worth the 1 star review. 👍

I was assisted by Alex and Steve today. I haven’t been in the shop before/for a long time and was very happy with their expertise and the advice I was given. Such a nice change to talk to floor staff who know their subject and helpfulness without pressure to buy. Will definitely use ‘Go Outdoors’ again.

Store assistant was very helpful, pleasant and efficient.

Welcoming atmosphere, helpful staff

Came to go outdoors in Halifax to try and find a waterproof jacket last minute. Alex and Steve were so helpful and I found exactly what I needed. Great customer service!

A member of staff called Evie helped me to pick the best socks suitable for my intended use, they have worked so well to keep me warm in the climate im using them in.

Excellent and fast service dealing with order

Excellent service , the assistants were very helpful and knowledgable. We need a Go outdoors in Halifax otherwise we have to travel to Leeds.

Great experience when trying to find a perfect walking boot, found a lovely brown North Ridge pair in the sale and Alex was brilliant with his advise and customer service skills as tried a number of different pairs on.

Friendly environment, the staff there were great.

I'm a member & was really disappointed when one of my walking boots failed. The toe cap came "unstuck" & was flapping around as I walked. I'd had them a while but they'd not seen a lot of use. No cobbler would touch them. I went into store and met Jack, who apologised and looked up my membership which had just expired. He could see that one boot was still "perfect" so it was obviously a faulty seal. I was delighted that he offered me a a generous offer towards any new pair of boots. This time I chose Peter Storm, their "Own brand" and have tested them out on 5 walks now. They're great! I am a very satisfied customer & have told my friends about the experience . "Hat's off" to supervisor (Jack?) for great customer service.

Two extremely friendly and helpful male assistants. I had found a pair of women’s hiking boots on the website. One pair of size 5 were shown to be at the Halifax store. The assistants immediately located the pair and the whole purchase took a total of a few minutes. I was advised to renew my Go Outdoors
Membership card so that I could access the discount.

NEW YEAR NEW SHOES
I was greeted at the shop door with an acknowledgement of hello. I enquired about mens walking shoes and was directed upstairs. I asked the shop assistant I now know as Nicola where the shoes were. I explained my feet are a full shoe size different. She helped me select a shoe I liked and gave me walking socks to try them on. After a few trials I was happy with my selection. Nicola advised me to wear them at home first and if I wasn't happy with them I could return them, that's the first time I have been given that advice in 60 years of buying footware.

Alex and Steve were superb - but to be honest I’ve come to expect great things in the Halifax store !
Alex took a great deal of time to advise about thermal layers for my husband who’s a wheelchair user - he was so thoughtful and thorough
Love this store
Only wish it was bigger

The staff were super friendly and helpful made it a great shopping experience, nothing worse than staff who don’t want to be there but these guys were brilliant thank you.

I was served by Steve today he was very helpful and knowledgeable!

Good advice provided in a friendly way by Jake & Steve. Bought an Osprey rucksack following their recommendations for what I wanted. Came away happy with my choice.

Once in shop was asked by steve if we had a membership card. He was very friendly and polite. He left us to look around not like other stores where staff approach you as soon as you walk in.
The shop was clean and warm. Plenty of stock to look at.
Will come again.

Found the staff helpful and friendly when looking for a hat for my grandson and was able to make a welcome saving after having the advantages of a Discount Card explained to me. Many thanks Steve, Alex and Jake for a pleasant shopping experience.

Amazing service from Steve he knows his stuff very helpful 10/10 service