Bought 3 items online - very speedy delivery. Excellent quality hiking leggings however one pair was too small. I called into my local store and the very helpful staff were happy to return them and or... See more
Company replied
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Bought 3 items online - very speedy delivery. Excellent quality hiking leggings however one pair was too small. I called into my local store and the very helpful staff were happy to return them and or... See more
Company replied
I walked into the shop and wanted to purchased some small items. Mark, the supervisor was extremely professional and very helpful when I was making some of my product choices. Also, Steph was v... See more
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My husband came in to buy some new walking boots with some idea of what he wanted but not set on any specific product. Mark was super helpful and knowledgeable and helped my husband by some affordable... See more
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Staff offer a first-rate friendly and personalised service, backed up by solid working knowledge of using the products themselves, underpinned by a clear love of the job which is rarely seen these da... See more
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48 New Street, HD1 2BR, Huddersfield, West Yorkshire, United Kingdom
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Reply from GO Outdoors - Huddersfield (Express)
Excellent and friendly service from Met and Steph. Will defo use again.
I was served by very friendly staff and made me feel I was special. They were so helpful.
Steph and Maggie at Huddersfield Store. Amazing service, friendly. Nothing was too much trouble.
Whilst in Huddersfield, I called into your store as I was looking to buy a packable waterproof jacket.
I was looked after/served by Steph & Maggie.
Both of them were very friendly, helpful, knowledgeable and provided excellent Customer Service.
Staff are lovely and friendly and really helpful
Advocates for keeping high street shops going. First day, nice talk and looked after and see you soon. Second day, hi hey, yeah oh wow thanks, discount card offered not much savings this time, wait we’ve got you, got the discount. Nice people altogether. Got nice pair of gloves. Flipping freezing.
Nice ladies made up for the cold weather.
Very friendly staff very helpful nice well stocked store very nice
Very helpful and friendly staff team and a good range of stock in the store, making shopping in person much more rewarding than online.
Helpful staff Nick and Karen. Great customer service
The two servers in the shop were excellent, (Nick & Karen) in that they provided some advice on different options for what I was looking for, and ensured the whole buying process was first class. Well done!
Nick was so helpful. I had a double buggy and he was do helpful getting us in the shop.
As he had been so helpful went back the next week and bought more things with help from both Nick and Steph. Would not hesitate to go back again. Wonderful staff.
Very friendly staff found what I wanted nice little shop very happy with purchace
My first time coming to the Huddersfield shop so didn’t know what to expect. I was approached gently and asked if there was anything I needed. Nick was really helpful in answering all my questions which meant I was able to get all the bits and equipment I needed. Bree was really lovely at the till and really helpful!
Thankyou, I shall be back for more things!
Really helpful friendly staff and really good prices in the sale. Good to try things on and see the fit and quality. Well done!
Served by Karen and Maggie, very helpful with my return and refund.
The staff in this shop are always pleasant and knowledgeable

Reply from GO Outdoors - Huddersfield (Express)
Very helpful and friendly staff
Quite a good range of jackets in quite a few sizes. Could do with a few more of the larger sizes.
Brilliant help again in Huddersfield from Karen and Maggie. This shop is essential for shopping in Huddersfield
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