GO Outdoors - Huddersfield (Express) Reviews 

578
TrustScore 5 out of 5

4.8

48 New Street, HD1 2BR Huddersfield, West Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Bought 3 items online - very speedy delivery. Excellent quality hiking leggings however one pair was too small. I called into my local store and the very helpful staff were happy to return them and or... See more

Company replied

Rated 5 out of 5 stars

I walked into the shop and wanted to purchased some small items. Mark, the supervisor was extremely professional and very helpful when I was making some of my product choices. Also, Steph was v... See more

Company replied

Rated 5 out of 5 stars

My husband came in to buy some new walking boots with some idea of what he wanted but not set on any specific product. Mark was super helpful and knowledgeable and helped my husband by some affordable... See more

Company replied

Rated 5 out of 5 stars

Staff offer a first-rate friendly and personalised service, backed up by solid working knowledge of using the products themselves, underpinned by a clear love of the job which is rarely seen these da... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Huddersfield (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • 48 New Street, HD1 2BR, Huddersfield, West Yorkshire, United Kingdom

  • 01484 506205

4.8

Excellent

TrustScore 5 out of 5

578 reviews

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4.8

All reviews

(578)

35,808 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very welcoming and helpful

Very welcoming and helpful

February 17, 2025
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent Service

Whilst in Huddersfield, I called into your store as I was looking to buy a packable waterproof jacket.

I was looked after/served by Steph & Maggie.

Both of them were very friendly, helpful, knowledgeable and provided excellent Customer Service.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Advocates for keeping high street shops…

Advocates for keeping high street shops going. First day, nice talk and looked after and see you soon. Second day, hi hey, yeah oh wow thanks, discount card offered not much savings this time, wait we’ve got you, got the discount. Nice people altogether. Got nice pair of gloves. Flipping freezing.
Nice ladies made up for the cold weather.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Something good about Huddersfield

The two servers in the shop were excellent, (Nick & Karen) in that they provided some advice on different options for what I was looking for, and ensured the whole buying process was first class. Well done!

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Nick was so helpful

Nick was so helpful. I had a double buggy and he was do helpful getting us in the shop.
As he had been so helpful went back the next week and bought more things with help from both Nick and Steph. Would not hesitate to go back again. Wonderful staff.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

My first time coming to the…

My first time coming to the Huddersfield shop so didn’t know what to expect. I was approached gently and asked if there was anything I needed. Nick was really helpful in answering all my questions which meant I was able to get all the bits and equipment I needed. Bree was really lovely at the till and really helpful!
Thankyou, I shall be back for more things!

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly Staff

The staff in this shop are always pleasant and knowledgeable

January 22, 2025
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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