GO Outdoors - Huddersfield (Express) Reviews 

578
TrustScore 5 out of 5

4.8

48 New Street, HD1 2BR Huddersfield, West Yorkshire, GB


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Rated 5 out of 5 stars

Bought 3 items online - very speedy delivery. Excellent quality hiking leggings however one pair was too small. I called into my local store and the very helpful staff were happy to return them and or... See more

Company replied

Rated 5 out of 5 stars

I walked into the shop and wanted to purchased some small items. Mark, the supervisor was extremely professional and very helpful when I was making some of my product choices. Also, Steph was v... See more

Company replied

Rated 5 out of 5 stars

My husband came in to buy some new walking boots with some idea of what he wanted but not set on any specific product. Mark was super helpful and knowledgeable and helped my husband by some affordable... See more

Company replied

Rated 5 out of 5 stars

Staff offer a first-rate friendly and personalised service, backed up by solid working knowledge of using the products themselves, underpinned by a clear love of the job which is rarely seen these da... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Huddersfield (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • 48 New Street, HD1 2BR, Huddersfield, West Yorkshire, United Kingdom

  • 01484 506205

4.8

Excellent

TrustScore 5 out of 5

578 reviews

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1-star

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4.8

All reviews

(578)

35,808 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely staff

As always, a very nice visit. Very pleasant and knowledgeable staff. Came away with two coats.

December 27, 2024
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful staff and good value

We were served by two people, Nick and Steph, who knew the stock and went out of their way to be helpful.
The very good value of the items we bought were a bonus.

December 26, 2024
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service with consistently…

Excellent service with consistently friendly and efficient staff,

December 24, 2024
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

excellent service

really helpful and pleasant staff in Maggie & Nick
good range of stuff to choose from

December 19, 2024
Unprompted review
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Reply from GO Outdoors - Huddersfield (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Nick and Maggie were very helpful and…

Nick and Maggie were very helpful and provided excellent service, not only to me, but to others in the shop.

December 19, 2024
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Give it a go.

Have shopped here before it became Go Outdoors and shall continue to come back to GOutdoors. Have become a member and that makes the prices good. Staff are very pleasant and helpful. Looking forward to future shopping.

December 17, 2024
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Maggie and Karen served me and I have…

Maggie and Karen served me and I have to say they were most attentive and helpful in assisting me to choose a pair of walking boots that would be suitable for hiking. They also were helpful with regard fetching various boots and sizes until I was happy with the fit

December 14, 2024
Unprompted review
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Reply from GO Outdoors - Huddersfield (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good little friendly store

It's a nice size little store, I was served by nick and bree who were both very knowledgeable about the stuff the had in. I basically wanted a new coat and waterproof trousers and ended up going for an oex coat and breghaus trousers based on their knowledge while I was looking through them (wanted fair waterproofness while also not breaking bank). Would go here again thanks

December 15, 2024
Unprompted review
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Reply from GO Outdoors - Huddersfield (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service by Maggie and Karen

Great service by Maggie and Karen. A great addition to Huddersfield’s high street.

December 14, 2024
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
The assistant was patient and offered a couple of boots in the same size to check which was the better fit.

November 22, 2024
Unprompted review
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Reply from GO Outdoors - Huddersfield (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Purchase of Mens Softshell Trousers.

Very helpful friendly staff, (Steph and Maggie), gave good advice on cost saving. Product - Mens Softshell Trousers, great comfortable fit.

December 12, 2024
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Fantastic value

Popped into the Huddersfield store today for an irresistible bargain. I didn't even need any walking boots but to NOT buy the Peter Storm Snowdon ll for £39 (with my Member's Card) would have been madness. Nicely, politely, efficiently served by Karen and Maggie so "job's a good un". Thank you everyone.

December 11, 2024
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great Rain coat

I visited your shop in Huddersfield twice. The staff were very friendly and give me very good advice for what I needed to purchase. I will definitely return again.

December 7, 2024
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Really friendly staff

Really friendly staff. Always have what I need each time I shop there. Fantastic!

December 9, 2024
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Out door adventures at low cost

Full of up details and needed information throughout.

December 5, 2024
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent all round.

Good stock. Excellent service from Steph and Maggie.

December 3, 2024
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service from Nick and Maggie

December 5, 2024
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Huddesfield town centre store

The staff in the store in Huddersfield Town centre were very helpful, the store was well stocked with a wide range of clothing and accessories and I managed to complete my purchases with the minimum of delay.

December 3, 2024
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service from Karen and Maggie…

Excellent service from Karen and Maggie in the Huddersfield store.

They are very knowledgeable and friendly and it’s always a pleasure to shop in my local store.

December 4, 2024
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great shop

Just been to Go Outdoors to return an item and order another.
Excellent service by Steph and Maggie.

December 2, 2024
Unprompted review
GO Outdoors - Huddersfield (Express) logo

Reply from GO Outdoors - Huddersfield (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

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