Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... See more
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Leeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB
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Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... See more
Company replied
Visited for walking shoes. Very nice experience Maggie on footwear very helpful and found what I asked for in a timely manner (unlike Horbury store) Paying for the shoes Karen gave me a new membe... See more
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Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... See more
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I purchased some walking boots to and was helped by Kimberley she showed me how to measure my foot using the insole and explained how much space I should have for my toes I needed a size bigger to a... See more
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Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, United Kingdom
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Kimberley went above and beyond when I came to purchase some new hiking boots. She gave constructive advice and was very knowledgeable. Would definitely recommend!

Reply from GO Outdoors - Huddersfield
Nick was extremely helpful, making the experience of buying the right tent far less daunting. His knowledge and expertise guided us to make the right choice for us. Other team members were also very professional and keen to help. Excellent customer service from everyone involved, including Maggie on the till

Reply from GO Outdoors - Huddersfield
To cut a long story short, the OEX 3-part walking poles I had for my birthday proved a real challenge to put together into any form that was useful. This wasn’t just for myself but for several members of my family and for Google!
The staff at the Huddersfield branch could not have been more helpful. The lady on the tills who I approached to start with (what a welcoming smile, it makes the world of difference), to the guy who patiently tried to work it out for me and finally to Jake who added the expertise. You made it look so easy in the end. Thankyou all. You were superb!
Just a thought. Jake, why don’t you put a video together for you tube? It can’t be just me who struggled. You explain the process very well.

Reply from GO Outdoors - Huddersfield
I was served by Zenab and Thistle, both were absolutely brilliant! Very helpful, knowledgeable, polite and friendly.

Reply from GO Outdoors - Huddersfield
I went looking to try some walking shoes and was met by Maggie, she was very polite and helpful. I asked to try some size 9 1/2, and Maggie brought all that was in stock. Unfortunately they did not fit so I chose some size 10s. Maggie was again very helpful. I ended up buying a pair.

Reply from GO Outdoors - Huddersfield
I was served by Kimberley at approx. 16:45 on 12/May/2016.
She was knowledgeable, friendly and helpful. I bought a pair Merrell hiking shoes and they’re great. However, the primary reason I went in was to sort out a problem with a hiking pole/stick. Kimberley pointed out there were some tighteners on the side which I hadn’t noticed. I felt so embarrassed, but at least I got it sorted. Thanks for great service.

Reply from GO Outdoors - Huddersfield
Visited the store to purchase some walking boots. Kimberley was great with recommending some really comfortable boots and informed me of the discounts available. I was really impressed with the service and would recommend others to visit the store if they are looking for their first pair.
Only feedback I have, is there was only 1 member of staff on the boots section, and with it being a busy weekend, I was waiting a while to get someone’s attention.

Reply from GO Outdoors - Huddersfield
Becca and Abigail in particular,at Huddersfield branch, very helpful sorting my query and ensuring that I got the appropriate items.

Reply from GO Outdoors - Huddersfield
Stuart took time to show me round a product and then helped with price match and was really friendly and helpful. Personal service that made me buy in store and not online

Reply from GO Outdoors - Huddersfield
Great service by Kimberley. Spent time and offered various suggestions to make sure we got the right walking boots.

Reply from GO Outdoors - Huddersfield
The staff at the till were extremely helpful and sorted out my query quickly. It was my first visit and certainly won't be my last.

Reply from GO Outdoors - Huddersfield

Reply from GO Outdoors - Huddersfield
Nick and Stu in branch at Huddersfield. Went above and beyond on a return where the online customer service weren't helpful. Ended up upgrading our tent with them. Great service

Reply from GO Outdoors - Huddersfield
Bought new Merrell walking boots today 🙂 at GO Outdoors, Hudds, which is a larger store than the Skipton store we normally use. Kimberley served us, she was very helpful and patient while trying on several different boots. Excellent customer service. Many thanks.

Reply from GO Outdoors - Huddersfield
Kimberly was absolutely amazing and made my shopping experience so seamless. The shop has a fantastic selection, but her expert styling advice and warm personality are what really set this place apart. I found exactly what I was looking for thanks to her help.

Reply from GO Outdoors - Huddersfield
Came in looking for a tent and some walking boots and Jake helped me with both; excellent service and really knows his stuff. Even managed to convince me to buy a pair of trousers I had been eyeing for a while which I have have worn a number of times since and I'm really glad I got them.

Reply from GO Outdoors - Huddersfield
Amazing staff! They were really helpful througout our experience at go outdoors Huddersfield (Leeds Road). From the customer service on the floor by one gentleman (didn't catch his name) and Kyja who served us.

Reply from GO Outdoors - Huddersfield
This would have been a five for the customer service alone but when I read my receipt later I realised that I bought something that on the shelf it was marked up at £4.50 and it actually cost me £9.
There were lots on the shelf and it was actually a store colleague who handed me it as I couldn’t find it. Other than this I always have great service at the Leeds rd rtp branch.

Reply from GO Outdoors - Huddersfield
Good personal service.Kyja and Nick were helpful.

Reply from GO Outdoors - Huddersfield
Abigail & Jake were very helpful with advice.
Abigail made sure was happy with purchase and had a friendly helpful attitude to her customer service.
Both a credit to the company.

Reply from GO Outdoors - Huddersfield
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