Very friendly and informative staff member who served me. I was treated respectfully and patiently as a beginner purchasing a camping stove and gas. He compared the options for me and did not push the... See more
Company replied
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See what reviewers are saying
The staff here were amazing, Edward and Giles helped ensure I got the best products for my needs, I had to return a tent unopened and pick up lots of other things. I was given advice on best tent and... See more
Company replied
Took my Daughter in to the shop this evening to get some new walking boots for her hill walk at the weekend. Found a nice fitting pair that were wide enough for complete comfort. Also managed for the... See more
Company replied
Was at Go Outdoors, Glendoe terrace in Inverness. The team were amazing, helping myself, wife and kids out. They helped with all membership queries and qere very informative on all the products! Made... See more
Company replied
Company details
About GO Outdoors - Inverness
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
GlendoeTerrace, Telford Street, IV3 8DL, Inverness, United Kingdom
- 01463 216867
4.7
Excellent
2K reviews
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First family camping trip
My husband and I visited this store to get some camping gear for our first family camping experience and Becky was extremely helpful! Very knowledgeable and we found all the right items we needed to make our first trip seamless! Even recommended items that we would never have never thought of. We are looking forward to many more camping trips in the summer Thanks to Becky!
August 1, 2025
Unprompted review
Reply from GO Outdoors - Inverness
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Kasia💪💪💪💪💪 The best employee
Kasia💪💪💪💪💪 The best employee. A wonderful person. She knows the entire store. Very helpful.
January 24, 2026
Unprompted review
Reply from GO Outdoors - Inverness
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service
Great service! The staff were very friendly and helpful. Highly recommend.
January 22, 2026
Unprompted review
Reply from GO Outdoors - Inverness
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent Service
Service on my bike was thorough in finding and fixing a problem I’d reported and was completed quickly and competitively. Looked like a new bike on collection.
January 28, 2026
Unprompted review
Reply from GO Outdoors - Inverness
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
I bought mountain climbing boots
I bought mountain climbing boots. The workers were very helpful showing me the best shoes per price and the essentials needed. Would highly recommend
January 14, 2026
Unprompted review
Reply from GO Outdoors - Inverness
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Staff are very welcoming and helpful
January 25, 2026
Unprompted review
Reply from GO Outdoors - Inverness
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Looking for a strong tent
Amazing service from Hamish and the team.
January 18, 2026
Unprompted review
Reply from GO Outdoors - Inverness
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Inverness
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Such a great experience
Such a great experience. I came in to buy new dog walking boots and honestly had no idea where to start. Becky was so helpful and took the time to help me find the right pair for me. Thank you again 😊😊
January 20, 2026
Unprompted review
Reply from GO Outdoors - Inverness
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Really lovely store
Really lovely store , great service by Kasia at tills - friendly smile
November 14, 2025
Unprompted review
Reply from GO Outdoors - Inverness
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great service from Joan and very…
Great service from Joan and very helpful and polite
January 23, 2026
Unprompted review
Reply from GO Outdoors - Inverness
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Fabulous customer service and great value
From the moment I walked in the door I was greeted by a friendly member of staff called Becky. She offered me help to find what I was looking for. I’m doing the Great Glen Way and Becky spoke to me about long distance trails and shared some of her knowledge about the trail I’m starting soon! I found everything I needed thanks to her and it was greatly appreciated. A true asset to the go outdoors team!
January 26, 2026
Unprompted review
Reply from GO Outdoors - Inverness
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Fantastic customer service
Fantastic customer service, highly recommend
January 10, 2026
Unprompted review
Reply from GO Outdoors - Inverness
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Visited the store recently and had such…
Visited the store recently and had such an easy experience with what I was looking for and Kasia was a great help to me and helping me find what was best suited for me. Always happy with the great service given 👏🏼
January 20, 2026
Unprompted review
Reply from GO Outdoors - Inverness
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Positive shopping trip
Pleasant, clean, well presented branch of Go Outdoors. Came out with more than I'd planned!! Will be back, for sure 😊
January 25, 2026
Unprompted review
Reply from GO Outdoors - Inverness
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Kasia your sales adviser really knew…
Kasia your sales adviser really knew her stuff. Went above and beyond for showing my to where the items were and gave me guidance on how to use and the best option.. Amazing. Thank you.
January 6, 2026
Unprompted review
Reply from GO Outdoors - Inverness
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Vist my local branch often and always…
Vist my local branch often and always pleased with service, staff so friendly( young and older staff ) and shop is tidy and well stocked. Never have out come out disappointed. Keep up the good work every one 👏
January 25, 2026
Unprompted review
Reply from GO Outdoors - Inverness
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Inverness
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Laura was super helpful when I was in
Laura was super helpful when I was in
January 20, 2026
Unprompted review
Reply from GO Outdoors - Inverness
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Visited the shop recently
Visited the shop recently, poppy took great care of my questions & queries! Will definitely visit again :) thanks poppy
January 24, 2026
Unprompted review
Reply from GO Outdoors - Inverness
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
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