I visited the store looking to be kitted out for an upcoming trip up Snowdon. There were staff about - smiling and approachable and ready to help - when you wanted it. Two young girls gave me good... See more
Company replied
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See what reviewers are saying
Looking to buy an electric bike called in on Sunday 26th July, asking the man in bike dept, what the different prices for the same bik were, I was told buy the cheapest. Called back in on Monday and P... See more
Company replied
Angie was incredibly helpful, patient and friendly when helping me choose walking boots. Gave great advice, no pressure at all, and made sure I got the right fit. Really lovely experience – thank you... See more
Company replied
My son went into the Kidderminster store looking for walking boots for his D of E.very helpful ladies including Angie and another lady whose first day it was in the shoe department.he tried on some w... See more
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Company details
About GO Outdoors - Kidderminster
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
1 Frederick Road, DY11 7RA, Kidderminster, United Kingdom
- 01562 549497
4.9
Excellent
5K reviews
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Easy to buy
Once in the store, my experience was really good. Angie was exceptionally helpful & made my choice of new walking boots so easy.
However, outside of the store, the potholes in the car park are terrible & need fixing asap
May 24, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Amy and Charlotte were both very useful…
Amy and Charlotte were both very useful when choosing new walking boots.
June 13, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
SUCCESSFUL TRIP
We went in looking for a few different things: boots, poles and some clothes for hiking. Karen was extremely knowledgeable, helpful and patient as we tried on five different pairs of boots and answered all of our questions. Thank you very much.
June 14, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Purchased some walking boots.
Purchased some walking boots.
The lady that helped us (AMY) was very helpful and informative. Told us pros and cons with boots i tried on.
I didn't want to try loads of boots on because I thought it would be a pain, with her fetching 2 sizes in every boot.
Amy said il get every boot out from stock, so that you have the correct pair.
June 13, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thank you for leaving us a 4 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Right boots for the job.
Amy was very helpful in finding me the right boots. She listened carefully to my needs and the type of walking I would be doing. We discussed properties of each style.
She was very patient with me.
June 13, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Dave R in the fishing section was very…
Dave R in the fishing section was very helpful 👍
June 13, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service
Angie was very helpful when myself and my partner went to purchase some new walking boots. Very pleased with them 🙂
May 26, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Five star service from Andrea….
Was served by Andrea when we went into the shop on Tuesday afternoon. We had the kids with us and we were looking for sleeping bags and roll up mats for the kids forthcoming cub camp. Andrea was super helpful. She allowed the kids to try out the sleeping bags they liked most of all and she taught the kids how to inflate and deflate the sleeping mats and how to pack them away after use - all very useful as the kids will have to do this on their own at cub camp. Five star service from Andrea. Our kids are even more excited now for cub camp. Thank you!
June 9, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Super helpful staff
Great shop and the staff are very friendly. Andrea was so knowledgeable and helpful making sure we had everything we needed
June 8, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Went to go outdoors to buy some clipper…
Went to go outdoors to buy some clipper blades . Unsure of what size to buy and Amy helped us out with lots of information. We then went on to buy the bigger set .. thanks so much for her help
June 7, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great service.
May 31, 2026
Reply from GO Outdoors - Kidderminster
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
I was served by Dave.E
I was served by Dave.E
Who was very helpful and patient with any of the questions and asks I had of him whilst buying a backpack, hiking poles and then hiking shoes. Considering I was there close until closing time, Dave did not make me feel rushed and was a good bloke.
Cheers
May 30, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from Dave R
Excellent service from Dave R. Helped me look and advise on a new bivvy
June 6, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Was served by Tracy at Naylors…
Was served by Tracy at Naylors equestrian today inside go outdoors. Service was fantastic and she was very polite and professional with her recommendations. Will definitely return
June 6, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent attitude of the staff
Excellent attitude of the staff, who also were fully conversant with the areas they worked
Overall a good shopping experience and we will be back for sure
May 30, 2026
Reply from GO Outdoors - Kidderminster
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Went to Go Outdoors Kidderminster as i…
Went to Go Outdoors Kidderminster with my husband as he needed a new pair of shoes was served by Angie on footwear she was friendly and knowledgeable tried a few pairs of shoes but with a bit of advice from angie we found the right pair at a good price Thanks Angie.
June 5, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Joined go compare and saved a fortune
Joined go compare and saved £15.10 and it only cost me £5 to join what a Bargain will definitely be shopping there again this year and would like to say Charlotte was amazing at the till she is an asset to the company as she was so pleasant it's nice to see a young smiling face.
June 6, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great service at checkout from Dave R…
Great service at checkout from Dave R Fishing, really friendly and polite.
June 6, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Met Dave R in the fishing department.
Met Dave R in the fishing department.
He was very friendly and polite. When asking about the products we wanted he was very helpful and knowledgeable.
Top man
June 6, 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Kidderminster
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
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