Bought some boots and other camping equipment. Shelagh was very helpful with the boot options and was able to provide me with her own personal experience in a couple of the boot choices. Very helpful... See more
Company replied
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Bought some boots and other camping equipment. Shelagh was very helpful with the boot options and was able to provide me with her own personal experience in a couple of the boot choices. Very helpful... See more
Company replied
I went into go outdoors because I needed sturdy footwear for hiking and I wasn’t too sure what to get. The team at go outdoors were super knowledgeable! They allowed me to walk around wearing the boot... See more
Company replied
This is a difficult one to grade as the Leek store were absolutely spot on. Jenny was above and beyond helpful. However, Jenny and I discovered that other stores do not take data protection seriousl... See more
Great product range. Opted for collect from local shop on this occasion... a bit slower than expected but ok in the end. Please enclose a vat receipt with these purchases in future or modify the websi... See more
Company replied
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Written by the company

34 Derby Street, ST13 5AB, Leek, Staffordshire, United Kingdom
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Assistants were very helpful and I was pleased they introduced me to your membership, am looking forward to some good quality bargains !!
I am not sure which store this regards, so I shall do both.
Stockport: Having seen the shoes I wanted online, I went to the store to try a pair on. The staff were brilliant, however, they did not have my size in that style. The staff member, did recommend other shoes, told me the pros and cons of each, but I decided to wait. Excellent service, friendly staff and a nice coffee shop to mull over the decision.
The coffee shop was really nice, the lady serving, I don't know her name, she was young and black, was delightful, courteous and efficient.
Leek: I went in on passing as last time I passed it was a Millets. It is only a small shop and as expected did not stock the shoes I wanted, the ladies in the shop were very helpful. I explained that I did not want to buy online as I have no desire in playing tennis with the postal service until I got the correct size.
"We can have a pair here on Tuesday." And so they did. Great service, friendly staff.
And the added bonus of my member discount.
Excellent products ar very competitive prices. The staff in the Leek branch are always so pleasant and helpful. Its a jot to shop there.
I wanted a short, light jacket for a plane trip. The assistant, who obviously knew the stock well, was able to show me various options.
Go Outdoors is always my first choice when shopping for outdoor wear.
This is a difficult one to grade as the Leek store were absolutely spot on. Jenny was above and beyond helpful. However, Jenny and I discovered that other stores do not take data protection seriously.
My membership account has been tampered with and details changed when I renewed my membership in Hanley. My address is now registered to someone else and my email was deleted. Some lucky guy called Dave has had his membership renewed. You're welcome Dave!
Big fat ZERO for Hanley and their blatant disregard for GDPR. Sparkly 5 for Jenny and her team in Leek.
Great small Mkt town store , plenty of stock and pleasant staff.
The staff at the LEEK BRANCH were, as always, extremely friendly and helpful. The product I bought was exactly as advertised and I am thoroughly delighted with it.

Reply from GO Outdoors - Leek (Express)
Went in for some new hiking boots and found a great deal. Better than that, staff member Rachel was probably the most cheerful and helpful retail worker that I have encountered in a long time! Really good experience, thank you.
Warm, friendly welcome into the store initially.
Shelagh on hand for support in respect of footwear choice and guidance. Extremely helpful, knowledgable and friendly.
Although a small store overall lots of choice and variety and some good offers.
Would highly recommend!
Stopped in just to buy some cheap emergency boots - but left with a much overdue purchase of some proper walking shoes. Shelagh was incredibly helpful in deciding and differentiating between the three options I had chosen, as well as being very helpful in describing what exactly it was I should be looking for. I am quite satisfied with the shoes I chose and appreciated Shelagh’s support (and patience) a great deal. Thanks Shelagh!

Reply from GO Outdoors - Leek (Express)
Great experience getting some new walking boots for my son. Staff very helpful. 🙏🏼

Reply from GO Outdoors - Leek (Express)
Goods arrived as promised and staff were very amenable as I arrived right at closing time, but they happily served me.

Reply from GO Outdoors - Leek (Express)

Reply from GO Outdoors - Leek (Express)
Staff were friendly , great offers with members card , convenient

Reply from GO Outdoors - Leek (Express)
Wow the Leek Go Outdoors absolutely rocks. Amazingly helpful staff and great bargains!

Reply from GO Outdoors - Leek (Express)
A lovely store with excellent service received from friendly staff Steph & Rachel.
Always visit this store when I’m in Leek.

Reply from GO Outdoors - Leek (Express)
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