We were served by Ethan at a recent visit to GoOutdoors. Everyone in this store is superb - knowledgeable and helpful, with a great sense of customer service. Ethan was no different and helped us with... See more
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We were served by Ethan at a recent visit to GoOutdoors. Everyone in this store is superb - knowledgeable and helpful, with a great sense of customer service. Ethan was no different and helped us with... See more
Company replied
The staff were really friendly and helpful even though rhe shop was so busy. It's great having Go Outdoors in Macclesfield, as we are local to the countryside it is useful to get your gear without h... See more
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I've had the best experience shopping at the Macclesfield branch but sadly this store is set to close in January. As a family it's an in-joke about 'do we need anything from Go Outdoors' as we're... See more
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Having 2 attempts to get correct replacement part for tent, one incorrect, another correct part but missing valve screw, decided to have delivered to Macclesfield branch. Helpfull and friendly service... See more
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45 Mill Street, SK11 6NE, Macclesfield, United Kingdom
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Anders was knowledgeable, polite and extremely helpful. I didn't realise that buying a pair of boots could be such a pleasurable experience!

Reply from GO Outdoors - Macclesfield (Express)
Excellent service once again at you Macclesfield store.

Reply from GO Outdoors - Macclesfield (Express)
Always have great knowledgeable friendly professional service inthe Macclesfield Shop. Great, many thanks

Reply from GO Outdoors - Macclesfield (Express)
Such good help in choosing walking boots. Anders was knowledgeable and we were not rushed.

Reply from GO Outdoors - Macclesfield (Express)
Staff in store were very patient and helpful, and spent a lot of time advising us on the best purchases for our forthcoming walking holiday.
Excellent shop in Macclesfield.

Reply from GO Outdoors - Macclesfield (Express)
Knowledgeable and friendly staff and good value on camping accessories

Reply from GO Outdoors - Macclesfield (Express)
Knowledgable staff keen to assist. Great advice on some walking boots from Steve. Thanks

Reply from GO Outdoors - Macclesfield (Express)
The staff were well informed, professional and provided an excellent service.

Reply from GO Outdoors - Macclesfield (Express)
I visited Go Outdoors in Macclesfield to buy a new pair of walking boots. Ethan and Sif served me and were very helpful in providing advice and fetching multiple pairs of boots for me to try on. Excellent customer service and is the perfect example of why we still need physical stores!

Reply from GO Outdoors - Macclesfield (Express)
I was very impressed with the service I got from Amy. She was friendly and helpful. If she didn't know the answer she went and found out the answer. I had been in a few shops in Macclesfield on the same day, in some of the shops the assistants didn't even look up and acknowledge you were there. It was refreshing to get the service I got in Go Outdoors Macclesfield.

Reply from GO Outdoors - Macclesfield (Express)
lovely people, great chat and help with very useful membership 😁

Reply from GO Outdoors - Macclesfield (Express)
Easy ordering on line for pick-up at Macclesfield store.
Goods were available very quickly and the staff were very pleasant and helpful when I collcted the order

Reply from GO Outdoors - Macclesfield (Express)
I was very impressed by the service I received from Sif when I wanted shoes and walking boots. He was very fast in finding lots of shoes for me to try on, appearing twice from the stockroom with piles of boxes, catering brilliantly for my unusual requirements and preferences. He was also very knowledgeable about walking shoes, and knew which brand to recommend. I was very pleased with both my experience and my two new pairs of shoes. Thank you, Sif!

Reply from GO Outdoors - Macclesfield (Express)
I went into GO Outdoors the other day to buy a couple of folding chairs that were on sale. As I was about to buy the chairs I was asked whether I had a loyalty card. I did not and was about to dismiss the idea when the very pleasant and friendly sales assistant, Joe, pointed out the huge discount I would get on the chairs if I were a loyalty card member. I quickly signed up for that card! It took about 30 seconds and I scored a bargain. I was really impressed that Joe cared more about my customer experience and giving me a good deal than just ringing up the sale. I know a loyalty card is an incentive to shop more at GO Outdoors (and they get your data), but as long as I get something out of it too, then we both win.

Reply from GO Outdoors - Macclesfield (Express)
We visited Macclesfield Go Outdoors to get some walking boots for our granddaughter. Chloe provided excellent friendly service and we found just what we needed.

Reply from GO Outdoors - Macclesfield (Express)
We visited Macclesfield Go Outdoors to look for new walking boots for my teenage son. Excellent advice from Steve who was friendly and knowledgeable and took the time to work out which boots would be best for my son. We bought a pair of Merrell boots which he is finding very comfortable and supportive for his ankles.
Great customer service, thank you.
We used to go to the larger Stockport branch but it’s often difficult to get someone to help in there. Whereas, although the Macclesfield branch is smaller, the staff are always helpful and we’re more likely to find what we’re looking for and have a positive experience. So we always go to the Macclesfield branch now. Thanks again.

Reply from GO Outdoors - Macclesfield (Express)
Was time to replace my trusty old peter storm boots for a new pair, great boots , and a great price, especially when the very helpful Anders informed me that there was an extra 15 percent off on the bank holiday Monday I was there, great shopping experience, thanks 😄

Reply from GO Outdoors - Macclesfield (Express)

Reply from GO Outdoors - Macclesfield (Express)
Great experience with Go Outdoors. Brill customer service and love my new camping chairs- thank you Aaron!

Reply from GO Outdoors - Macclesfield (Express)
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