Harrison and Craig were especially kind to me, being so helpful directing me through the store and helping me check out with ease. I found exactly what i needed in under 15 minutes and both mentioned... See more
Company replied
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Two of us visited today to get some new hiking shoes, and were served excellently by Ian. Super knowledgeable and helpful, and we left with exactly what we were after within 30 minutes. Thanks so much... See more
Company replied
Visited Ancoats store rather than looking online to buy new hiking boots. Was given excellent advice and happy with my purchase, but disappointed there wasn't a ramp anymore to check the fit on a gra... See more
Company replied
Great product good value. Staff and Customer service were very supportive when I had an issue with a delay with instore delivery.
Company replied
Company details
About GO Outdoors - Manchester
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Urban Exchange, Upper Ancoats, M4 6DE, Manchester, United Kingdom
- 01614 700775
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Really great store that kitted us out…
Really great store that kitted us out with everything we need for our camping festival. The staff were all super helpful and Craig was especially great in helping us apply our voucher after our purchase after we forgot to use it.
June 12, 2026
Unprompted review
Reply from GO Outdoors - Manchester
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I went in with no idea what i needed to…
I went in with no idea what i needed to convert my cadac safari chef to a portable gas cylinder. Joe was amazingly helpful . Nothing was too much trouble and he made sure I didn't purchase items that might not be useful in the endeavour to create some sort of a connection for my appliance . He managed to sort me out with patience and politeness. Above and beyond. Thanks to Joe we can now enjoy a proper nosh up on our camping holiday next week .
Also to Craig at the pay desk who was polite and helped me pack my goods .
Great service start to finish .. I never know how big this store was either..it huge!well done and thanks again Joe .
June 11, 2026
Unprompted review
Reply from GO Outdoors - Manchester
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
big ups meg!!!
I was helped by Meg in the footwear department who helped me find all the stuff I needed to go camping with in the coming weeks, she was super helpful and lovely to talk to and made sure I had all the right things. Can’t speak any higher of any retail staff than I could about Meg.
June 13, 2026
Unprompted review
Reply from GO Outdoors - Manchester
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great staff
Although the order I came to pick up was not suitable, with the help of the staff both on the till and in the footwear area, I was able to find an alternative and they processed the refund for me. In this day and age, I found their exceptional customer service a refreshing change.
May 6, 2026
Reply from GO Outdoors - Manchester
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Manchester
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Easy no hassel
May 29, 2026
Reply from GO Outdoors - Manchester
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Joe (camping) was very knowledgeable…
Joe (camping) was very knowledgeable and helpful. Nothing was too much trouble.
June 12, 2026
Unprompted review
Reply from GO Outdoors - Manchester
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Craig's been very patient with my…
Craig's been very patient with my queries and super helpful and knowledgeable. Thanks so much!!!
June 12, 2026
Unprompted review
Reply from GO Outdoors - Manchester
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Craig is the man if you come in ask for…
Craig is the man if you come in ask for him. Great customer service very friendly
June 12, 2026
Unprompted review
Reply from GO Outdoors - Manchester
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great experience as always
Great experience as always. Ian and Paul was helpful and very professional. Great shop, great staff.
June 1, 2026
Unprompted review
Reply from GO Outdoors - Manchester
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Reply from GO Outdoors - Manchester
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great store and they are always…
Great store and they are always helpful. Shout out to Joe and Craig, they were lovely! Thanks!
June 11, 2026
Unprompted review
Reply from GO Outdoors - Manchester
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Simon was amazing today
Simon was amazing today, fixed my puncture in no time- thank you so much excellent service !!
June 9, 2026
Unprompted review
Reply from GO Outdoors - Manchester
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Manchester
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
the staff were very helpful.
May 26, 2026
Reply from GO Outdoors - Manchester
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Dylan was really nice and made my…
Dylan was really nice and made my experience really easy ! Thanks :)
June 9, 2026
Unprompted review
Reply from GO Outdoors - Manchester
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I was served by Leanne and Craig and…
I was served by Leanne and Craig and they were friendly and helpful and made the experience very quick and easy with no fuss
June 9, 2026
Unprompted review
Reply from GO Outdoors - Manchester
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Claudia and Lawrence were absolutely…
Claudia and Lawrence were absolutely amazing. She made my experience so seamless and enjoyable. I’ll surely be back.
June 9, 2026
Unprompted review
Reply from GO Outdoors - Manchester
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Very good products
June 9, 2026
Unprompted review
Reply from GO Outdoors - Manchester
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
i think the out door store is good on…
i think the out door store is good on your fishing stuff and good but being disable is hard to reach of some things
June 8, 2026
Unprompted review
Reply from GO Outdoors - Manchester
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
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