We go in to Exeter and newton abbot. We rate the newton abbot staff over the Exeter. Always friendly and knowledgeable staff! Thank you Jo for helping us choose some walking boots!
Company replied
Location
Switch locationQueen Street 17, TQ12 2AQ Newton Abbot, England, GB
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See what reviewers are saying
Popped in this morning to look for some hiking boots, Isla was very very helpful in finding the right size and was very cheerful and polite. Top service all round :)
Company replied
Communication please!! I placed my order on 9th April 2026 and the email received back stated that you would send email with info that it was in store at Newton Abbot. However no email received a... See more
Company replied
I just wanted to leave a quick review to say how amazing Maria was at the Newton Abbot store today. From start to finish, she went above and beyond to help with my collection. She was incredibly kin... See more
Company replied
Company details
About GO Outdoors - Newton Abbot (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Queen Street 17, TQ12 2AQ, Newton Abbot, England, United Kingdom
4.9
Excellent
169 reviews
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Top service all round!
Popped in this morning to look for some hiking boots, Isla was very very helpful in finding the right size and was very cheerful and polite. Top service all round :)
August 22, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Newton Abbot best shop and Staff
We go in to Exeter and newton abbot. We rate the newton abbot staff over the Exeter. Always friendly and knowledgeable staff! Thank you Jo for helping us choose some walking boots!
August 22, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent attention and interest showed…
Excellent attention and interest showed by staff.
July 29, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excelent service from Milly and Maria
Excelent service from Milly and Maria. Very well looked after.
July 30, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
I came in today
I came in today, a kind girl called Millie helped so much in the shop she was very informative and very helpful, thank you so much for my tent I would come back just for the customer service I received :)
July 29, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Friendly and efficient service
July 24, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent
Jo was very welcoming; showed me where to find what I was looking for and gave advice. Very pleasant, polite and smiley. I was also helped to renew my membership card. A lovely shop.
July 22, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful and friendly
Isla was very helpful in helping me choose a tent. She asked all the right questions and made sure the tent met all my requirements.
July 22, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Isla was very helpful and polite and…
Isla was very helpful and polite and explained the benefits of the members card without pushing for a sale
July 21, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Interested Staff made selection seamless
Staff who know their products and care are hard to find unless you Go Outdoors
July 5, 2026
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Great customer service.
Staff members Millie,Abbie and Isca were very helpful when I came to purchase a rucksack. All three of them had a very bubbly and cheerful personality which made me feel very welcome on my visit to the store. All three girls are a real credit to the store.
July 18, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great customer service
Great customer service. Really felt helped to make the right choice, without any pressure to buy. I like how they do things there.
July 10, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
The staff
The staff - Abbi and Isla were extremely helpful, and pro active in promptly dealing with my returns and purchases. They are a credit to your business!
July 9, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Jo & Maria were exceptionally helpful…
Jo & Maria were exceptionally helpful in helping me choose what I was looking for with a smile.
July 3, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Maria was very friendly and helpful and…
Maria was very friendly and helpful and pointed out where I could find the walking sticks i needed
June 30, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Maria was great...and such a smile!
Maria was great...and such a smile!
Pleasant service so much nicer in person 😊
July 7, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff, store was tidy and felt very cool today on a hot day. Abbi who served us was bubbly and friendly and knowledgeable of their stock.
July 4, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very knowledgeable and great customer…
Very knowledgeable and great customer service, enabled us to get everything we needed for camping. Thankyou Isla.
July 4, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Newton Abbot Branch
Maria was very helpful, kind and informative. She did everything to help us. And we got what we wanted.
July 2, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
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