The lovely lady, Maria Abby was very helpful in finding me the right shoe for the job, I was going for a boot, however when I pointed out that I tend to dance down the street when on my own, she point... See more
Company replied
Location
Switch locationQueen Street 17, TQ12 2AQ Newton Abbot, England, GB
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See what reviewers are saying
I bought a pair of walking boots with the excellent kind and professional help of Jo and then paid at the till with excellent customer service of Millie. Their friendly, helpful assistance was very w... See more
Company replied
After spending 30 years in France, I was a loyal 'Decathlon' customer and not at all familiar with 'Go Outdoors' and its various ranges of camping and hiking products. Jo and Abbie (hope I spelt t... See more
Company replied
Communication please!! I placed my order on 9th April 2026 and the email received back stated that you would send email with info that it was in store at Newton Abbot. However no email received a... See more
Company replied
Company details
About GO Outdoors - Newton Abbot (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Queen Street 17, TQ12 2AQ, Newton Abbot, England, United Kingdom
4.9
Excellent
177 reviews
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Went into go out doors to purchase some…
Went into go out doors to purchase some new work boots yesterday and was served by Jo, I was made to feel welcomed and altho I signed upto the membership I was unable to view my membership details via email so jo said not to worry we shall sign you up here and give you a card without the need to pay again for membership. I showed the proof of membership purchase. Jo was helpful and gave me great customer service. I would highly recommend go outdoors to any one. The prices were great and they have great products to choose from. Will certainly be back. Thank you.
June 2, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Went into shop just browsing always a…
Went into shop just browsing always a good range of goods well priced with the members card. I was served by Jo & Maria very pleasant and helpful staff they said my members card was due for renewal which I paid. Always find what I am looking for
June 2, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Friendly staff.
Friendly staff.
Maria was helpful at checkout.
Offeres a good renge of products.
June 2, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great little store had just what we…
Great little store had just what we needed for my son’s DofE and to mend my tent. Very helpful good advice given, big shout out to Isla. Thank you.
May 31, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Great service from the staff in go…
Great service from the staff in go outdoors! Thankyou
June 1, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Abbi and Isla both went above and…
Abbi and Isla both went above and beyond today , we weren’t able to find what we wanted at the price but they both managed bro help us out.
May 31, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great customer service!
I'm really happy with the customer service I've received during the last few visits to the NA store.
The staff are always happy and welcoming ☺️
Thank you to Millie for all your help and advice yesterday 🧦🧦🧦
May 30, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Visited the lovely Go outdoors in…
Visited the lovely Go outdoors in Newton Abbot .
Good range of clothing. I got a nice pair of track shorts and a linear tech top.
Love the fact that Go outdoors do Blue light discount and the staff cant do enough to help you and give advice on tech stuff.
Jo helped serve us and recommended a lovely lightweight neck gaiter to replace one we have lost .
The one changing room is great and, wheel chair accessible with a seat and rails if needed.
May 23, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very pleased with their friendliness…
Very pleased with their friendliness and service...nothing was too much trouble, happy atmosphere in the shop, many thanks
May 29, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Staff are friendly and helpful
Staff are very friendly and helpful, Isla helped pick out some walking boots.
May 21, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Maria was extremely helpful
Maria was extremely helpful, engaging and professional. With only one member of staff on each floor and with numerous customer enquiries she remained calm, understanding and diligent.
Maria provided great customer service.
May 19, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Went in to pick up an order and the…
Went in to pick up an order and the staff were really helpful and kind. Customer service was ace!
May 27, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Polite, Professional staff at Go Outdoors Express (Newton Abbot)
Millie at Go Outdoors Express (Newton Abbot) was superb.
She helped me resolve an issue I had with my membership card whilst purchasing clothing in a busy store. All the time she was polite, professional and friendly.
Highly recommend the store.
May 2, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Great customer service
Came in looking for a particular pair of shoes. Maria approached us in a warm, friendly manner and kindly checked out the back to see if they were available. She found exactly what we were looking for, and nothing was too much trouble. Excellent customer service — thank you, Maria!
May 23, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Very helpful and patient.
May 22, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Today I was served by the lovely Maria
Today I was served by the lovely Maria. What a delightful and helpful lady. Chatty and friendly.
May 19, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great stock, friendly staff
Great stock, good prices. Maria was very friendly ☺️. Will come back 🙌
May 19, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Maria was very helpful and patient with…
Maria was very helpful and patient with me in buying my walking shoes and socks
May 13, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Pleasant and professional service from…
Pleasant and professional service from Isla.
May 16, 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
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