The lovely lady, Maria Abby was very helpful in finding me the right shoe for the job, I was going for a boot, however when I pointed out that I tend to dance down the street when on my own, she point... See more
Company replied
Queen Street 17, TQ12 2AQ Newton Abbot, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The lovely lady, Maria Abby was very helpful in finding me the right shoe for the job, I was going for a boot, however when I pointed out that I tend to dance down the street when on my own, she point... See more
Company replied
I bought a pair of walking boots with the excellent kind and professional help of Jo and then paid at the till with excellent customer service of Millie. Their friendly, helpful assistance was very w... See more
Company replied
After spending 30 years in France, I was a loyal 'Decathlon' customer and not at all familiar with 'Go Outdoors' and its various ranges of camping and hiking products. Jo and Abbie (hope I spelt t... See more
Company replied
Communication please!! I placed my order on 9th April 2026 and the email received back stated that you would send email with info that it was in store at Newton Abbot. However no email received a... See more
Company replied
Written by the company
Written by the company

Queen Street 17, TQ12 2AQ, Newton Abbot, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Maria at GO Outdoors Newton Abbot was absolutely amazing today! She helped me find everything I needed for a very last-minute camping trip and made the whole experience so much less stressful. She was incredibly friendly, knowledgeable, and genuinely lovely to talk to.
The customer service was absolutely perfect! I’d highly recommend this store to anyone in Newton Abbot. Thank you again, Maria!

Reply from GO Outdoors - Newton Abbot (Express)
Abbi was very helpful, she had a lot of very useful recommendations for tents!!

Reply from GO Outdoors - Newton Abbot (Express)
i come into this store quite often and i’m always met with a smile and a greeting, one staff member called Abbi is amazing. she clearly has a strong passion and interest for this job and this comes across when serving me and my partner. Well done Abbi

Reply from GO Outdoors - Newton Abbot (Express)
I was struggling to choose a tent and a young worker named Abby gave some great advice, she was very friendly! I had a lovely experience.

Reply from GO Outdoors - Newton Abbot (Express)
Abbi is great, she helped me pick out a good pair of trousers. she new all the products they had stocked and clearly had great product knowledge.

Reply from GO Outdoors - Newton Abbot (Express)
Had a really excellent experience with Newton Go Outdoors and Abbi was exceptionally helpful and efficient; I really appreciate when somebody tells you that they will make an enquiry then call you back shortly, and she did, within 2 minutes! Thank you Abbi, Go Outdoors are fortunate that you represent them so well!

Reply from GO Outdoors - Newton Abbot (Express)
We visited the store yesterday and found Maria so very helpful with our purchase and such a cheerful person. It makes such a difference to a shopping experience. Thank you.

Reply from GO Outdoors - Newton Abbot (Express)
I returned to Newton abbot store where I had tried to buy a trainer about 2-3 weeks ago. But without success as I had wrong socks on.
The same asst Millie served me as last time.
She was so helpful. She had remembered the exact pairs of walking trainers I had tried before but could not make my mind up. Not only that but also the exact sizes I had tried. Today with the thinner socks and Millie’s memory of the trainers I had tried before my purchase went very smoothly.
She was so helpful and kind. I am 80 years old with a hearing loss. And very understanding. She remembered the sizes and makes I had tried before. I could complete the purchase in a short time. I would like to thank her again through you. MILLIE you are a star. Thankyou for your understanding and help today.

Reply from GO Outdoors - Newton Abbot (Express)
Access to upper floor is extremely difficult for this 98-year-old customer.
The shop assistant Maria was extremely helpful and seemed to go out of her way to identify the perfect boots for me - oh that all shop assistants were so helpful and friendly.

Reply from GO Outdoors - Newton Abbot (Express)
So refreshing to go into a shop and be served by so happy and helpful staff. They had exactly what I wanted.

Reply from GO Outdoors - Newton Abbot (Express)
Made to feel welcomed at the newton abbots branch. Very helpful with my enquiries and both Millie and Maria knew their stuff. Even sourced the coat I wanted by checking with the Torquay store to see if they had it in stock and my size. Brilliant

Reply from GO Outdoors - Newton Abbot (Express)
When I arrived at the store and was browsing around I was approached and greeted by a lovey lady called Millie, she was super helpful and asked what camping gear I was after and as a new camper she recommended me everything I needed for my trip away and what’s best for what I need. Her customer service and friendly attitude was a great help to my shopping experience and I would definitely return if I need anything extra to add to my kit

Reply from GO Outdoors - Newton Abbot (Express)
Amazing staff every time i enter! Especially the lovely Millie! She is also so chatty and helpful!
I have purchased many things from this store for my husband Shaun, my friend Liz and my brothers Ed, Nicholas and Danny.

Reply from GO Outdoors - Newton Abbot (Express)
Millie and Dan were extremely helpful when I was trying to locate a particularly product. They gave service with a smile too!

Reply from GO Outdoors - Newton Abbot (Express)
Two cheerful lady staff members, Millie & Maria, helpful and easy to talk with, made for a pleasurable experience. The range of goods on offer was extensive, and just what we were looking for. My wife and I left with what she was after, and feeling good.
Keep up the good work

Reply from GO Outdoors - Newton Abbot (Express)
Great experience. Very friendly and welcoming especially to new people who have little knowledge! Thank you to Maria and Millie for the great customer service

Reply from GO Outdoors - Newton Abbot (Express)
I just wanted to leave a quick review to say how amazing Maria was at the Newton Abbot store today. From start to finish, she went above and beyond to help with my collection.
She was incredibly kind, caring, and genuinely helpful, making the whole experience smooth and pleasant. It’s not every day you come across service like that, and it really made a difference.
Thank you, Maria your effort and positive attitude didn’t go unnoticed!

Reply from GO Outdoors - Newton Abbot (Express)
Greeted as I entered the store, found the products I wanted and saved money by being a member. Good customer service and a well stocked shop. Served by Millie who was bright and friendly.

Reply from GO Outdoors - Newton Abbot (Express)
Abbi was professional and informative while remaining friendly and chatty, she explained the benefits of the coats and told me about the members card and the benefits signing up. millie was on the tills and set the card up for me and put my transaction through in a efficient and polite manner. super store and staff the boss should be proud.

Reply from GO Outdoors - Newton Abbot (Express)
The assistant Millie was very helpful and displayed a very friendly manner

Reply from GO Outdoors - Newton Abbot (Express)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.