We visited the Plymouth store today to buy fishing equipment. As complete novices we needed advice on choosing the right rod. Matt was super helpful, even coming off his break to help. Five star ser... See more
Company replied
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We visited the Plymouth store today to buy fishing equipment. As complete novices we needed advice on choosing the right rod. Matt was super helpful, even coming off his break to help. Five star ser... See more
Company replied
Excellent shop, except almost everything I want is out of stock in my size, Mainly trousers/shorts/t-shirts (Medium, 34L). No point renewing my membership. I’ve been several times in the last... See more
Company replied
Popped in to enquire about gas bottles for my campervan and was greeted by Sarah. Very professional approach, took two different types of connectors outside to my van, in order to establish which ty... See more
Company replied
Visited Plymouth Cattwater Go Outdoors yesterday looking for a particular Berghaus jacket. It wasn’t available in my size and Suzanne, who was helping us, spent time showing us alternatives and event... See more
Company replied
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Cattewater Road, Laira Bridge Road, PL4 0SE, Plymouth, United Kingdom
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Very helpful and knowledgeable staff especially Megan.s well laid out store easy to find what I was after

Reply from GO Outdoors - Plymouth
Amazing and helpful staff! We were looking for gas for a stove we purchased from a different store and didnt know what type we needed. Matt and Alex who were working on the shopfloor couldnt do more to help and were determined to help us find the right item. After some googling and trying different cannisters they managed to find what we needed. Alex helped us find the remaining items we came in for and Matt served us at the till in a friendly and speedy manner. Both are a credit to Go Outdoors and we will definitely be purchasing all our camping items from this store going forward thanks to them.

Reply from GO Outdoors - Plymouth
All staff were very helpful, got everything we needed.
The staff member Nana who served us was particularly helpful, friendly and courteous.
Will definitely be back.

Reply from GO Outdoors - Plymouth
Great shop. Was able to get what we wanted.
Staff really friendly & helpful around the shop.
Matt served us at the till was of great help, professional with a friendly disposition.
Good experience without issue.
Wooden hanger lady.

Reply from GO Outdoors - Plymouth
I was served by Beth and found her very friendly and helpful.

Reply from GO Outdoors - Plymouth
Beth friendly was very knowledgeable about the product and went out of her way to help. Excellent service.

Reply from GO Outdoors - Plymouth
We visited your store in Plymouth as we were looking for a metal detector. We met Matt! What a great guy! He was very knowledgeable, patient and friendly. It made our experience brilliant! Thank you!

Reply from GO Outdoors - Plymouth
Beth assisted me with my footwear size after quickly asking us to talk to her if needed as we entered the department. She was friendly and helpful without being pushy.

Reply from GO Outdoors - Plymouth

Reply from GO Outdoors - Plymouth
Very helpful, without being intrusive while I was chosing new walking boots.
Checkout staff friendly and helpful too (Steph)

Reply from GO Outdoors - Plymouth
I went in store feeling frustrated that the website was saying my tent was in stock, I kept ordering it and paying for it and then it would be cancelled. Camping trip planned for this weekend and now no tent. I was assisted by Alana who was brilliant. She was empathetic and apologised for the inconvenience. She helped me find a suitable replacement tent and offered me a discount on it due to it being a second best option and more than I had originally wanted to pay. I came out feeling listened to and satisfied that I was prepared for my weekend away.

Reply from GO Outdoors - Plymouth
Excellent service by Nana, very helpful and explained everything clearly and concisely

Reply from GO Outdoors - Plymouth
I would like to give the upmost gratitude today to one of your employers Matt Powell, came In today to look at fishing equipment, as a newbie to the sport his knowledge and professionalism he shown me was exempt, he was kind, well spoken and I walked away with a better understanding of is required for my up coming trips. Top bloke look forward to coming back for more of his expertise thank you Matt.

Reply from GO Outdoors - Plymouth
Matt served us both in store and at the checkout, he was brilliant and so helpful today :))

Reply from GO Outdoors - Plymouth
We arrived today looking for a fishing net. We were helped by latesha. She was very chatty and knowledgeable. Nothing was to much trouble. From first contact to the tills she was very upbeat and smiley. Wonderful girl and service . Thanks

Reply from GO Outdoors - Plymouth

Reply from GO Outdoors - Plymouth
Maria served us at the till and provided excellent service, we always love coming to Go Outdoors in Plymouth!

Reply from GO Outdoors - Plymouth
Limited staff on for the size of the store I felt, however a shoutout to Ollie who was very helpful when we needed help with purchasing a bike! Thank you!

Reply from GO Outdoors - Plymouth
No steps to fight with. Automatic doors. Bathroom on site. Store clean and tidy. Items well labeled. Air conditioned, well lit and spacious. Great selection of tents. Dogs welcome, dog water and snacks provided.
We were served by Nana and she was warm and helpful.
Free car parking lot- large. Bit odd to get into.

Reply from GO Outdoors - Plymouth
Nana was amazing, so polite, helpful and a credit to Go outdoors!

Reply from GO Outdoors - Plymouth
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