We visited the Plymouth store today to buy fishing equipment. As complete novices we needed advice on choosing the right rod. Matt was super helpful, even coming off his break to help. Five star ser... See more
Company replied
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We visited the Plymouth store today to buy fishing equipment. As complete novices we needed advice on choosing the right rod. Matt was super helpful, even coming off his break to help. Five star ser... See more
Company replied
Excellent shop, except almost everything I want is out of stock in my size, Mainly trousers/shorts/t-shirts (Medium, 34L). No point renewing my membership. I’ve been several times in the last... See more
Company replied
Popped in to enquire about gas bottles for my campervan and was greeted by Sarah. Very professional approach, took two different types of connectors outside to my van, in order to establish which ty... See more
Company replied
Visited Plymouth Cattwater Go Outdoors yesterday looking for a particular Berghaus jacket. It wasn’t available in my size and Suzanne, who was helping us, spent time showing us alternatives and event... See more
Company replied
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Cattewater Road, Laira Bridge Road, PL4 0SE, Plymouth, United Kingdom
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1st order sorted very quickly, walking boots, unfortunately needed next size up. Ordered, and again able to collect next day, and get refund for my first purchase. Staff in Plymouth branch of Go Outdoors friendly and helpful .

Reply from GO Outdoors - Plymouth
Camille Provided good advice with a delightful manner and loverly smile.

Reply from GO Outdoors - Plymouth
Excellent - will visit more often - store has a lot to offer. Both Beth for finding shoes and the lady who helped select a hat were kind and helpful.

Reply from GO Outdoors - Plymouth
The girls in store didn't know, what they were doing very un-organised didn't fill me with much confidence. Couldn't find my items. Puts me off from ordering online.

Reply from GO Outdoors - Plymouth
Previous great experience when purchasing items and sadly today I had a return. Megan S was helpful and friendly and provided a great service.

Reply from GO Outdoors - Plymouth
Beth who served us at the till was great. Very friendly, funny and made it a very lovely experience.

Reply from GO Outdoors - Plymouth
We were restocking and repairing out tent in the middle of our camping trip and stopped off at the Plymouth GO Outdoors.
The Ollie, Beth, and Simon were so lovely and helpful and incredibly friendly. Another member of staff who we unfortunately didn't get the name of also help us with our tent pole repairs. Absolutely brilliant!

Reply from GO Outdoors - Plymouth
We was served today by nana (unsure of the spelling of the servers name) she was very patient and understanding a took time to help me find a membership that wasn’t entered in correctly on the computer. Really friendly and great customer service.

Reply from GO Outdoors - Plymouth
I’ve been purchasing from Go Outdoors for a long time now, can’t fault them, always consistent and never had any faults that weren’t narrowed down without hassle or rebuttal.
Served today by Steph, made me feel welcomed and got me through the tills quick time despite having A LOT of little bits and pieces. 10/10

Reply from GO Outdoors - Plymouth
Another great trip to go outdoors Plymouth, Steph and Jess helped find a tent we wanted at short notice, friendly, polite and awesome

Reply from GO Outdoors - Plymouth
Simon was helpful and knowledgeable about sandals today

Reply from GO Outdoors - Plymouth
Steph was very helpful with my many questions and she was very knowledgeable and helpful dispute having to work in the heatwave

Reply from GO Outdoors - Plymouth
Staff were very helpful despite the temperature indoors and outdoors. Would have got 5 stars but I wasn’t able to find some of the things I went in to get. For example, camp beds were hard to find. I also wanted a garmin watch that I had seen online but wasn’t available in store. Shout out to Steph who assisted me and gave me advice on how to buy it

Reply from GO Outdoors - Plymouth
Great service! We popped in and in less than 5 mins Alex fixed my kid’s bike! Superb! Thank you!

Reply from GO Outdoors - Plymouth
My online experience was quick and easy. I searched the catelogue, reserved the item and collected later that day

Reply from GO Outdoors - Plymouth
Excellent service from Sarah and Nana. I’ll visit Go outdoor again. Very helpful and co-operative.

Reply from GO Outdoors - Plymouth
I recently went to Go Outdoors with my son to prepare for his trip to Norway. We arrived with a massive shopping list and were immediately offered help. What impressed me most was the teamwork: as we moved through the store, we were seamlessly handed over to specialised staff members in each department. They guided us every step of the way with great expertise. Thanks to this truly amazing team, we found every single item we needed. Highly recommend this store for its outstanding customer service! A massive thank you to Megan S, Paige, Elsbeth and Jay! So friendly, helpful and pacient.

Reply from GO Outdoors - Plymouth
Huge thank you to Beth & Steph today aho helped out with my sons residential gear. We came in very close to closing time and they were still happy to advise,help and patiently wait for my son to tie his shoelaces and try the ramp "just one more time" it makes a stressful outing that little bit easier when we are met with patience. Thank you both

Reply from GO Outdoors - Plymouth
. It was early evening so easy to walk around store. Specially came to buy walking poles. I had walked by them without seeing them. A member of staff immediately directed me to them. At the payment desk there were a few queueing but no problem. As soon as I reached Steph she immediately apologised for the wait. She pointed out my discount card had run out and I duly renewed it. All done wirh a lovely smile and courtesy. Also air conditioning was much appreciated on such a hot evening. First class store.
What a helpful and friendly person Nana was today at the checkout! She was really kind and gave me good advice about my purchases. She was a breath of fresh air on a very hot day. Thank you, Nana.

Reply from GO Outdoors - Plymouth
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