We visited the Plymouth store today to buy fishing equipment. As complete novices we needed advice on choosing the right rod. Matt was super helpful, even coming off his break to help. Five star ser... See more
Company replied
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We visited the Plymouth store today to buy fishing equipment. As complete novices we needed advice on choosing the right rod. Matt was super helpful, even coming off his break to help. Five star ser... See more
Company replied
Excellent shop, except almost everything I want is out of stock in my size, Mainly trousers/shorts/t-shirts (Medium, 34L). No point renewing my membership. I’ve been several times in the last... See more
Company replied
Popped in to enquire about gas bottles for my campervan and was greeted by Sarah. Very professional approach, took two different types of connectors outside to my van, in order to establish which ty... See more
Company replied
Visited Plymouth Cattwater Go Outdoors yesterday looking for a particular Berghaus jacket. It wasn’t available in my size and Suzanne, who was helping us, spent time showing us alternatives and event... See more
Company replied
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Cattewater Road, Laira Bridge Road, PL4 0SE, Plymouth, United Kingdom
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Very helpful staff, particularly Steph on the till who helped arrange my Go Outdoors discount card and was very chatty and friendly. I found the things I wanted at very good cost. Highly recommend Go Outdoors.

Reply from GO Outdoors - Plymouth
Had great service from Alex whilst purchasing a bike on the cycle to work scheme. He was extremely helpful

Reply from GO Outdoors - Plymouth
Great service today at Plymouth Go Outdoors as usual , from a lovely lady called Steph 👍

Reply from GO Outdoors - Plymouth

Reply from GO Outdoors - Plymouth
Wonderful quick click and collect service from Suzzanne and Matt ( who despite being Ex RAF for which we cant he can’t help bless him 😉 and therefore surprised he was in work and not trying to find the 5 star hotel) joking aside both of them were friendly , swift with the click and collect - both a credit to the company

Reply from GO Outdoors - Plymouth
Served by Suzanne and she was amazing at helping me source an inflatable sofa. Highly recommend

Reply from GO Outdoors - Plymouth
great experience thankyou Beth! loveliest lady! helped my parents with buying a dryrobe and some new walking trousers 🫶

Reply from GO Outdoors - Plymouth
I was served by Steph at the till, and she provided excellent customer service. She was friendly, welcoming and had a smile on her face throughout. I never felt rushed, and she took the time to make sure that both sandals in the box were the correct matching size before I left.
It might seem like a small detail, but it really made a difference. I had previously bought a pair from another shop where the box contained one sandal in the wrong size, and I had to make a return trip to exchange them. Steph's attention to detail saved me that inconvenience and showed that she genuinely cares about her customers.
Thank you, Steph, for such a positive shopping experience!

Reply from GO Outdoors - Plymouth

Reply from GO Outdoors - Plymouth
Great service from Nana. Very helpful and polite

Reply from GO Outdoors - Plymouth
Had a great experience looking for a tent in the Plymouth store. Suzzanne was so helpful, friendly and knowledgeable, she helped me find exactly what I needed. Would highly recommend and will definitely be back in the future after my trip - thanks Suzzanne!!

Reply from GO Outdoors - Plymouth
Great service today from the team at the Plymouth store especially from Steph who was really knowledgeable and helpful, and Jay who found me the right pair of shoes that I needed . Thank you

Reply from GO Outdoors - Plymouth
I shop weekly some times twice weekly at the Plymouth Cattetown multi store, and what a pleasure it is to do so. The staff are always on hand, helpful and so knowledgable about all there products and goods I purchase. It is more than just getting out to shop, it is a shop that has everything I need for my next adventure, thank you Go Outdoors Plymouth for helping above and beyond, I feel like the Go Outdoors family

Reply from GO Outdoors - Plymouth
Very prompt click and collect service plus excellent product advice in store. The product is also first class. Highly recommend Plymouth Go Outdoors.

Reply from GO Outdoors - Plymouth
After trying to sort my faulty tent for weeks and contacting multiple different companies I popped into store this morning and was helped by Jody, Kyle and Arran all of whom were extremely helpful and went above and beyond to get my issue sorted very quickly. You guys are a credit to the Plymouth store and I cannot thank you enough for assisting me today.

Reply from GO Outdoors - Plymouth
Great service
Fast delivery easy to use website.
In store serve is fantastic

Reply from GO Outdoors - Plymouth
I had to go in to buy my 1st set of walking boots for some upcoming adventures on the moors but was clueless as to what to get. I had the pleasure of being helped out by an incredible member of staff called Camille, who could see I was clearly lost, and came over to help me. Camille took the time to talk me through different designs, styles and features to help me choose a set of boots that were comfortable and met my needs.
I cannot thank Camille enough for the time she took with me, her honesty and her incredible product knowledge. She was a shining example of fantastic customer service and I cannot thank her enough.

Reply from GO Outdoors - Plymouth
Beth was very helpful and made my refund very easy

Reply from GO Outdoors - Plymouth
Steph has been really helpful a number of times, and today discounted a number of bits I was buying for the school. All round excellent - the only thing they're missing is a few more unusual/spendy climbing bits.

Reply from GO Outdoors - Plymouth
Thank you to Nala and the lady on Click and Collect today. You both were very helpful and efficient 🙏

Reply from GO Outdoors - Plymouth
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