Went into the store at Poole looking for walking shoes - i hate this type of shopping and i find it pretty overwhelming. Peter turned up and he made my experience all the more easier and pleasant. He... See more
Company replied
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Went into the store at Poole looking for walking shoes - i hate this type of shopping and i find it pretty overwhelming. Peter turned up and he made my experience all the more easier and pleasant. He... See more
Company replied
Will served us today in the shoe department as we were looking for walking g boots for South America and his knowledge was brilliant and really helpful
Company replied
A seamless experience at Poole store with Andy A & Kim yesterday 22/10/26. Exemplary service and a deal was done. If only everyone was as pleasant. Well done.
Company replied
The goods purchased so far, appear to be just the ticket, and when I visit your retail store your staff are very helpful. However, my biggest gripe and frustration is that what seems to be availab... See more
Company replied
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Written by the company

Pitwines Retail Park, Pitwines Road, BH15 1XU, Poole, United Kingdom
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Great service from Andy A. Bought Arab waterproof jacket and waterproof over trousers.

Reply from GO Outdoors - Poole
I was served by Andy A this morning. Very helpful and knowledgeable
Thank you

Reply from GO Outdoors - Poole
At the end of July we travelled to Poole to pick up our roof top tent
We were served by a very helpful and friendly Finn
Although he clearly stated he could not help physically with attaching it to our car he helped us with it to the car and left us with very clear instructions that made it easy for us
Thanks Finn
Top young man

Reply from GO Outdoors - Poole
Delighted with the service. Andy and Will were great at helping find what we were looking for. Fab staff.

Reply from GO Outdoors - Poole
Thanks Rebecca at Poole Go Outdoors. Quickly serviced and set up with original membership

Reply from GO Outdoors - Poole

Reply from GO Outdoors - Poole
Served by Rebecca on the tills who was just charming and made a simple purchase very pleasant. Thanks

Reply from GO Outdoors - Poole
I had great customer service from all the team, especially Dave, who came out to my vehicle, to check an air tent pump attachment was compatible with my awning. Very impressed!

Reply from GO Outdoors - Poole
I was served by Peter, who was so helpful and knowledgeable about walking shoes. I found the right pair with a comfortable fit. My only problem, the tills had gone down at 12:15. They were put by for me to return later, which I did at 3:15pm, but still not working, so sadly left without being able to buy the walking shoes. Two visits to the store cost me £3 to park, at £1:50 for an hour minimum duration. Hence only 3 stars, Peter certainly deserved 5 stars.

Reply from GO Outdoors - Poole
Customer service by the man who arranged our shoe fitting and his knowledge and help

Reply from GO Outdoors - Poole
Peter was very helpful and identified my footwear needs. Provided advice, choice and consideration. Allowed time and gave attention. Would recommend Go Outdoors Poole.

Reply from GO Outdoors - Poole
Looking for an outdoor jacket and was served by Wiktor who was incredibly knowledgeable, patient and professional. Great customer service 👍

Reply from GO Outdoors - Poole
I bought some walking shoes and the help I received from a very knowledgeably and helpful Peter was really useful.

Reply from GO Outdoors - Poole
My brother and I went over to GO Outdoors to pick up some items for him and his wife. We were assisted by Andy A. He was incredibly helpful and friendly. My brother found exactly what he was looking for and in the correct sizes. The visit was quick and straightforward. Andy is a credit to the team. Thank you Andy for another successful visit.

Reply from GO Outdoors - Poole
Thank you to Andy A and Rebecca for excellent advice and service. Andy was very knowledgeable about the products on offer which guided us through our purchase.

Reply from GO Outdoors - Poole
Quinn was very helpful and explained how to use cooker and how to attach the adapter onto the gas cartridge. Also helped carry things out to the car . Also Rebecca rejoined our membership which we forgot and said about our discount when shopping in store. Very helpful and polite.

Reply from GO Outdoors - Poole
I returned an Internet purchase to the my local store (Poole) It was the wrong size which was my mistake and not GO Outdoors. The exchange process was quick and efficient and the value back on my card almost immediately. The staff were friendly and helpful. Whist there, I did finally buy the proper fit. More than happy.

Reply from GO Outdoors - Poole
Me and my wife went to go outdoors after hearing that my father in law got some good walking shoes the day before. I was served by Peter a very knowledgeable polite gentleman. He was very helpful in showing me a few different types of shoes. I always find it difficult to find footwear having size 12 feet sometimes I end up with 13 depending on make and brand, having wide feet also causes problems. However after going through my requirements and preferences Peter was so happy to help sharing his experience I managed to find an extremely comfortable snug fitting shoe that was with in my budget I mentioned. I left the shop very happy with my purchase.

Reply from GO Outdoors - Poole
The sales person was super helpful and had great people skills thank you !

Reply from GO Outdoors - Poole
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