GO Outdoors - Poole Reviews 

Needed some walking boots, couldn’t have been a better selection to choose from. The staff member Haleema was very helpful in steering by us to the right pair. Great experience.

I have been using Poole branch for several years now, as I live locally and the store is well presented and well stocked.
Today I bought some walking shoes. The lady who served me (Haleema), has served me in the past. She is very knowledgeable and willing to help where she can and has a cheerful personality, so an asset to Go Outdoors.

I visited on 24th June, the hottest day of June and meltingly hot! Haleema helped me choose a pair of walking sandals, she was extremely helpful.

A huge thank you to Quinn at GO Outdoors Poole, for his excellent customer service. We were purchasing a Cadac, and without his knowledge and advice we would almost certainly have gone home without the correct accessories – a perfect example of the old saying, “batteries not included!”

Quinn was calm, cheerful, and incredibly helpful, taking the time to make sure we had everything we needed before we left. Thanks to his support, we can now enjoy our new purchase without any unexpected surprises. He’s a real credit to GO Outdoors. Thank you, Quinn!

Haleema at the walking shoes department couldn’t do enough for me and all with a sunny disposition.

Quick, helpful service for hiking shoes from Haleevra

I was very extremely happy with the services I was given today. A very polite and knowledgeable member of the Go Outdoors team. Who took time to explain and ensure we knew what we was buying and that it fitted what I was looking for.

Poole is our nearest branch..it is well stocked and never disappoints . we were pleasantly suprised at the reception we received from Haleema, friendly and so very helpful with us choosing a good running shoe and trainer.. her knowledge was helpful and constructive to our purchases. She was a pleasure.
Shame about parking fees - with no where else to park .

We could not have had a better service from Haleema

Fin such a star 🌟 🌟 🌟 🌟 🌟
He was so patient and explained everything so well
Excellent customer service 🌟 🌟 🌟 🌟 🌟
What a credit to your store, your brand, your team

We were served by a gentleman called Dave this evening, I have to say what a credit to the company he is.
His customer service Is 5*
We brought back our sons sleeping bag as it was to small and exchanged it for the next size up
Great communication skills 5*
Will definitely be returning and recommending to friends and family to go there as we had an all round great experience this evening.

At 3:50 on a Sunday I made a call to the Poole store to ask a question about an online order. I spoke to Harry who explained a large price item could not be ordered online due to the size and weight. He explained I could hold one for 48 hours and even checked stock whilst I waited on the phone. I am in store now collecting my new and enormous tent and cannot thank Harry enough for his help and knowledge. Our family camping adventures begin!!

Haleema was very personable and informativeand helped us to find exactly what we needed.

Absolutely brilliant customer service from Maleema! She was very positive, offered her help and eager to support all customers she come across. She helped me pick the perfect hiking boot, proving advice about best boot support and socks based on the type of hiking/walking we do. She helped us find microfibre towels as well.

Pleasently surprised at the till that the price was a lot cheaper than expected as there was an extra GO deal on. Overall a very positive experience!

The staff in the Poole branch are always friendly and helpful. I was looking for a new pair of walking shoes and was served by Haleema. She was super helpful and knowledgeable, real credit to Go Outdoors.
They also have a really good range of clothing and equipment.
Always a pleasure shopping there.

I am awful at decisions!! Today I needed a new tent and Quinn was SO patient and helpful I actually managed to buy one which I am very happy with instead of giving up …. Again … and going home 🤣 Quinn even carried it to my car. Thank you 😊

I had a great experience at Go Outdoors Poole yesterday -Maleema was really helpful in the boot section with advising on hiking boots. Will definitely be coming back for other outdoor equipment purchases in the future.