From the moment we entered the store to see if we could exchange a pair of walking boots for a larger size, Rebecca was extremely helpful telling us where in the store we needed to go. Peter sorted ou... See more
Company replied
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From the moment we entered the store to see if we could exchange a pair of walking boots for a larger size, Rebecca was extremely helpful telling us where in the store we needed to go. Peter sorted ou... See more
Company replied
If I could give 6 stars I would, the guys in store were the most helpful and useful people we could've encountered. Helped me make a decision without being pushy towards anything in apeticular but... See more
Company replied
I was able to purchase a great rucksack for my forthcoming holiday trip, although unfortunately the walking shoes I was looking for were unavailable and out of stock in my size, as well as my alterna... See more
Company replied
Had to return an unused sleeping bag. Served by Rebecca who couldn't have been more helpful. Despite a technical issue finding the item on the touch pad, and the queue building behind us, she dealt w... See more
Company replied
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Pitwines Retail Park, Pitwines Road, BH15 1XU, Poole, United Kingdom
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We had a great experience buying walking boots for myself and my husband. Haleema was extremely helpful and nice. Thank you very much!

Reply from GO Outdoors - Poole
Visited Poole branch today & found everything we were looking for. We were served by Maleema who was very helpful & friendly having a constructive input with our purchase.

Reply from GO Outdoors - Poole
Thanks you harry, very helpful with finding things i would of been there all day and good pointers with the socks thank you dear

Reply from GO Outdoors - Poole
Great place, well spaced out.
Superb and friendly staff. Had a great chat with a shoe guy today and the lady at till (Kim) was pretty patient and sound whilst helping me pack and sort all the bits id bought 👍🏻
Definitely recommend the store.

Reply from GO Outdoors - Poole
Member of staff was friendly, gave honest advice and super helpful -Haleema at Poole store

Reply from GO Outdoors - Poole
Brilliant help today from Quinn who assisted me chose a Cadac and the associated bits and bobs! So confusing but with Quinn’s help it all made sense. Now if he’d like to come around and help me cook on it that would be excellent! Seriously though, thank you Quinn.

Reply from GO Outdoors - Poole
The assistant who helped me choose some new walking boots

Reply from GO Outdoors - Poole
Maleeva in the boot section was excellent in assisting and advising me in purchasing insoles for my walking boots. I also needed walking socks but my size was not in stock. However whilst at the checkout paying for the insoles an excited Maleeva rushed over having found a pair of socks in my size. Very well done thank you.

Reply from GO Outdoors - Poole
I visited this store today as needed some tent bits for our IOW festival trip. A young man called Harry helped me and gave me advice, he was very approachable and friendly! The man on the cash desk was also really helpful. A great store with such great prices when you become a member, well worth the 5.00. Thank you for your service

Reply from GO Outdoors - Poole
Signed up for membership online to get 10% discount for a product that I wanted in a local store which showed in stock. Went to order only for the system I could not collect from my local store, nearest store being 30 miles away.
Then went to my local store, found the product only to be told at the til that getting my membership online meant I couldn't use it in store for at least a few days! Person on the til did get my membership prices by getting a manager to apply although had to wait 5 minutes for them to be free. Farcical from end to end

Reply from GO Outdoors - Poole
Dave was great on the till, he was able to raise a question for me with the shop staff for a product I could see myself.

Reply from GO Outdoors - Poole
Well stocked store. We visited as wanted a portable gas bbq and unsure which one would be best for our purpose fortunately shop supervisor's Ben and Quinn were close at hand and asked if we required help. Both were super knowledgeable and went on to sell us a cool box and bbq accessories too. Their service was EXCELLENT and both are an asset to Go Outdoors. If ever you are visiting store and are unsure about your purchase we would recommend seeking their help.

Reply from GO Outdoors - Poole
Visited this store and was served by an extremely helpful member. Her name was Haleema, and she deserves a mention because she was very knowledgeable & helpful in helping my husband make the correct decision on which shoes to buy. He felt 2 different sizes fitted him well & both were comfortable. She explained why the smaller size were the correct ones , giving knowledgeable clear reasons. A few days later, one
happy customer with very comfortable shoes and no blisters. Thank you Haleema.

Reply from GO Outdoors - Poole
Rebecca was very helpful, friendly and efficient. Told me where to find what I wanted, then helped me get a discount, by renewing my membership card. Very helpful. Thankyou

Reply from GO Outdoors - Poole
Popped into this branch today for crabbing gear,I was really impressed with Mariam. Mariam helped me with everything I needed and took me to where everything was kept.
Mariam had excellent customer service.

Reply from GO Outdoors - Poole
Great products for all your camping needs at competitive prices. The staff are also very helpful.

Reply from GO Outdoors - Poole
I was looking for sunglasses. Jake was very patient and extremely helpful and not rushing me at all. Such a lovely young lad.

Reply from GO Outdoors - Poole

Reply from GO Outdoors - Poole
Great advise from Haleema who helped me get some well fitting and very comfortable walking shoes.

Reply from GO Outdoors - Poole
A few years Halema helped me choose a pair of walking shoes. Today she was there to help again. Again a friendly smile and so helpful. I then moved onto the Sale Section to select some warmer clothing for a trip to summer in Greenland. Some good base layers and a waterproof warm coat later I was all sorted. Halema even helped me carry the items to the til.
Thank you.

Reply from GO Outdoors - Poole
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