Evie & Sam were excellent in dealing with me as an 85 year old trying to choose a pair of trainers. They were patient and efficient. I signed up as a Member and will probably go again. Pity that H... See more
Company replied
Location
Switch locationNewborough 84-85, YO11 1ET Scarborough, England, GB
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Online ordering for Click & Collect at my local store was very easy. However when I hadn't heard anything about collecting my order after a week, I rang the store who confirmed that my order had been... See more
Company replied
Today we were served by a lovely guy called David. He was so helpful and gave us lots of advice about which walking boots for a Duke of Edinburgh expedition. He was very patient and kind (hunting dow... See more
Company replied
Ive been into Go Outdoors today and been thoroughly well looked after by M Hayle Bei, made my visit easy, nothing was too much trouble, the staff here are fabulous. Its nice to feel like a valued c... See more
Company replied
Company details
About GO Outdoors - Scarborough (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Newborough 84-85, YO11 1ET, Scarborough, England, United Kingdom
4.6
Excellent
114 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The Scarborough express store staff are…
The Scarborough express store staff are always really helpful and friendly. Nothing is too much trouble. Highly recommend
January 31, 2025
Great service, products and prices
Me and my husband were after a pair of walking sandals each, and called in on spec whilst in Scarborough. Evie was brilliant 👏 We both have problems finding well-fitting walking shoes (I have large wide feet for a woman, and my husband has a bunion to accommodate) so we both tried on various sizes. Evie was very friendly, helpful knowledgeable and patient. We bought 2 pairs of Merrills. Great service! The chap on the till was lovely too - efficient and courteous, and sorted us out with a new card and voucher for next time 👍👏
February 1, 2025
Unprompted review
Good Experience …
Staff very helpful and friendly so pleased you are now in Scarborough. Been a member for many years ,all the items we have purchased in the past have been fit for purpose and lasted many years.
January 28, 2025
Superb customer service
Outstanding customer service from Syrona and Luke. They have advised me brilliantly and with great knowledge and clarity and always recognise me and give me customer service that is 'above and beyond'
January 27, 2025
Unprompted review
Disappointing Little bit disappointing that had to…
Little bit disappointing that had to pay to become a member after our store changed from Millets to Go Outdoors if I had gone a couple of days earlier I wouldn’t have to have done that
January 18, 2025
May use AI-assist with repliesRead more
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The assistant was very helpful and…
The assistant was very helpful and courteous. Who was knowledgeable and very pleasant.
January 15, 2025
Reply from GO Outdoors - Scarborough (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Polite really helpful great guys 👍
January 21, 2025
Unprompted review
I am so pleased with my ladies Peter…
I am so pleased with my ladies Peter Storm walking boots! I was served by Syrona, who helped me to save a lot on the purchase, as I was signed up for the membership card. The shop looked inviting, well stocked, with welcoming and helpful staff. Thanks very much, and I will be shopping there again.
January 16, 2025
Unprompted review
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