GO Outdoors - Scunthorpe Reviews 

2,504
TrustScore 5 out of 5

4.9

Dudley Road, DN16 1BA Scunthorpe, GB


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Rated 5 out of 5 stars

Never camped before, we had so many questions. One of the staff ( Josh ) was working near us in the store, we asked if he could give us some advice. 30 mins later we were still asking questions an... See more

Company replied

Rated 5 out of 5 stars

Big thanks to the staff member who stopped what she was doing to show me where the maps were and then enormous thanks to the wonderful Sue (aka Tanya) who managed her till with the utmost dexterity... See more

Company replied

Rated 5 out of 5 stars

Special mention to sue and Jake at the Scunthorpe branch today. Especially Jake, who went out of his way to properly kit us out with all the bits needed to accompany our brand new camping stove. I wis... See more

Company replied

Rated 5 out of 5 stars

Nothing was too much trouble for Max .The tables & chairs we were interested in were not on display so she happily unpacked & demonstrated how to set them up for us to make our choice. This was all do... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Scunthorpe

Written by the company

Order Queries

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Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Dudley Road, DN16 1BA, Scunthorpe, United Kingdom

  • 01724 708226

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,504)

35,178 reviews in the last 12 months

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Rated 5 out of 5 stars

We were looked after by Max fantastic…

We were looked after by Max fantastic service friendly & very knowledgeable
💯 would use again

August 18, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Fishing equipment from go outdoors

The stuff were very helpful, not pushy at all. I’m Jake the gentleman that helped me was courteous and bent over backwards to help me find and get what I needed.

August 17, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Scunthorpe Go Outdoors Eperience

Nothing was too much trouble for Max .The tables & chairs we were interested in were not on display so she happily unpacked & demonstrated how to set them up for us to make our choice. This was all done with a smile on her face. She then took everything to the checkout for us where her colleague Danni put everything through the till . It was our first time in the Store & we were very impressed with the staff such a pleasant change in this day & age . Thankyou

August 18, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer service

Special mention to sue and Jake at the Scunthorpe branch today. Especially Jake, who went out of his way to properly kit us out with all the bits needed to accompany our brand new camping stove. I wish all customer service was like this. Thank you.

August 17, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

A great range of equipment and staff…

A great range of equipment and staff who are helpful but not too pushy. I was served efficiently Kerry.

July 25, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Really helpful staff and loads of…

Really helpful staff and loads of bargains in store. Ricky was very helpful in sorting membership cards.

August 16, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I was served today by Carol in the shoe department

I was served today by Carol in the Scunthorpe branch. She was super helpful and read went out of her way to help me.

August 14, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Kurt assisted with some hiking shoes

Kurt assisted with some hiking shoes. Very helpful and pleasant.

August 14, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Had a great experience with thanks to…

Had a great experience with thanks to the efforts of Sue, went out of her way to assist as well as save me money along the way, very helpful and very caring

August 11, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

served by Carol

served by Carol, from start to finish really good, friendly service and will come back.

August 13, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

New to camping/ Fantastic service

Never camped before, we had so many questions.
One of the staff ( Josh ) was working near us in the store, we asked if he could give us some advice.
30 mins later we were still asking questions and looking at various equipment, he did a fantastic job and a massive credit to the store / Go Outdoors .
We will be purchasing a tent and equipment this week.
Thank you Josh for your excellent service 👏👏

August 10, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Big thanks to the staff member who…

Big thanks to the staff member who stopped what she was doing to show me where the maps were and then enormous thanks to the wonderful Sue (aka Tanya) who managed her till with the utmost dexterity and searched out my membership number with great finesse. It was a pleasure to spend my hard earned money with you all.

August 9, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Kerry was very helpful when it came to…

Kerry was very helpful when it came to enquiring about a display item. With it being the last one, Kerry packed it away and took it to reception. Nicky and the other lady at reception were very kind and helpful. All 3 are a credit to the company and exactly the type of people you need in a customer facing role.

August 11, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Service was excellent

Was served by Sue who was extremely helpful and happy.

August 8, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great suggestions

Jane was extremely helpful for choosing the right clothing for being in jungle conditions. 5 star service

August 9, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Got what I needed

Got what I needed. Sue on the till was friendly and efficient.

August 1, 2026
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I was served by Paul today who was very…

I was served by Paul today who was very friendly and extremely helpful gave me a camping checklist and made sure I had everything I needed for my first camping trip of the year. Thank you Paul

August 7, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Paul was extremely helpful today…

Paul was extremely helpful today managed to fix a 2 year old problem on our membership card. Greatly appreciated the help

August 6, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We went to the store for walking shoes…

We went to the store for walking shoes and Amy, Kerry and Paul were fantastic. very patient, very knowledgable and helpful. Would definately use the store again.

August 6, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Got everything I need today

Got everything I need today. Saved £14.10 with members discount. Was helpful with my purchases by Kerry who was excellent and friendly. At the till Sue was exceptional and efficient in processing payment.

August 6, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

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