GO Outdoors - Scunthorpe Reviews 

2,552
•
TrustScore 5 out of 5

4.9

Dudley Road, DN16 1BA Scunthorpe, GB

•

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Rated 5 out of 5 stars

I went to Go Outdoors today with a list of items I needed and I met a very knowledgeable sales assistant called Tanisha. Nothing was too much trouble for her.  There was so much choice for everything... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at the Scunthorpe branch. Jane served me while I was buying a Rab duck feathered puffer jacket. I had a few questions about how to wash it properly, as I’d ruined a previous o... See more

Company replied

Rated 5 out of 5 stars

Visited Go Outdoors in Scunthorpe . Trying on jackets there can be quite tricky due to the security measures . We were served by Carol who made the process so much easier than last time , stayed wit... See more

Company replied

Rated 5 out of 5 stars

Went to Go Outdoors in Scunthorpe to get some new walking shoes. Served by Carol, she was fantastic- really helped me find some very comfortable shoes. Thank you!

Company replied


Company details

  1. Camping Store
  2. also in
  3. Activewear Store
  4. Bicycle Store
  5. Climbing Club
  6. Horseback Riding Service
  7. Running Store

About GO Outdoors - Scunthorpe

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Dudley Road, DN16 1BA, Scunthorpe, United Kingdom

  • 01724 708226

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,552)

36,823 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from kerry she was…

Great service from kerry she was outstanding

September 9, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Sue was amazing helped sort out the…

Sue was amazing helped sort out the free pillow for my camp bed too. Very pleasant friendly and professional in equal measures. Couldn't have asked for better customer service experience. The manageress and the o young man were very helpful too. Team work at its best! Thank you

September 10, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Brilliant customer service from Go Outdoors

I had an issue with an item ordered online from Millets. The item delivered was not as advertised. I called the helpline and after 18 minutes got through to a chap who really couldn't help so advised me to either return the item or visit a nearest store to return it in person for a refund. Fortunately the nearest store was the Go Outdoors in Scunthorpe. I attended the store and was assisted by Josh who was absolutely brilliant. We discussed the issue and came to a great solution to the problem. Well done the Scunthorpe Go Outdoors team with a special mention to Josh who went above and beyond to help and solve the problem.

September 9, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great experience staff very helpful especially Nicky and Amy

Great experience staff very

September 9, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Came to go outdoors to buy an air tent

Came to go outdoors to buy an air tent. Me and my partner wasn't quite sure wich one would suit our needs. But maxine answered all our questions and gave us some very good suggestions, was very happy with her help and input. Olso Sue on the till was olso very helpful and efficient. Thanks very much

September 8, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

You can't beat going round an actual store…

You can't beat going round the store and viewing actual possible purchases. All the staff are extremely helpful. I will definitely be back soon. I will recommend Scunthorpe Go Outdoors to others.

August 12, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Sue was absolutely brilliant

Sue was absolutely brilliant, went above and beyond to help and make our shopping experience as easy as possible. She’s a real credit to the store and made my day with her excellent customer service. I am someone who is straight in and out any shop due to my anxiety but sue really was helpful and made my shopping experience a positive and chilled one. Thank you Sue

September 5, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Carol in the Scunthorpe branch was…

Carol in the Scunthorpe branch was fabulous helped me no end bless her 👍

September 6, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I'd asked for two jackets to be…

I'd asked for two jackets to be reserved in the store until I could go there & try them.
They had been put aside for me.
The person serving me, Jane, brought them out for me to try along with several others so I could compare.
Jane was friendly, helpful & courteous.
I bought one of the jackets, couldn't fault the service.

September 3, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Go outdoors in Scunthorpe

Went to go outdoors in scunthorpe today to get some bits for my sons school trip to Iceland. The staff were amazing! Friendly, funny and super helpful. What a pleasant surprise as cudtomer service seems to be something thats dying out. Thank you very much.

September 5, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Paul and Kerry were very helpful.

Paul and Kerry were very helpful.

September 4, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I had a great experience at Go…

I had a great experience at Go Outdoors, thanks especially to Nicky on the till. I was very undecided about what I wanted to buy and ended up going back and forth to the till several times, which I appreciate could have been frustrating. However, Nicky remained incredibly patient, friendly, and helpful throughout. She never made me feel like I was being a nuisance and went out of her way to help me sort everything out. Her patience and excellent customer service really stood out, and she made what could have been a stressful experience much easier. Nicky is a real credit to the store — thank you!

August 27, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service from Paul

Great service from Paul, got all I needed after some advice. Our dog enjoyed the biscuits too

August 31, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great staff

Great staff
Nicky was welcoming and very helpful
Highly recommended

August 29, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lovely helpful staff

Lovely helpful staff who went out of their way to accommodate me in particular Amy who was a star 🤩 The store is clean (including the toilets) and nicely set out.

August 27, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Maxine was so helpful sorting our a…

Maxine was so helpful sorting our a chair for me. All the staff as always went above and beyond.

August 26, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Carol went above and beyond. She helped when I was looking for a pair walking boots and pointed out a pair on the sale counter that were of better quality and cheaper than the ones I was looking at

August 22, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Really pleased with our purchase

Really pleased with our purchase , Jane was lovely and very helpful , travelled from Doncaster as they were so nice and courteous and knowledgeable over the Phone , would definitely recommend !!

August 24, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Superb service from Kurt

Superb service from Kurt, really pleased , store was super friendly and helpful , very clean and tidy ; will come back 100 per cent , bought some trousers from here a few years Ago and it’s well worth the trip from doncaster !! Thanks Kurt and staff !!

August 24, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Found items needed easily .staff member…

Found items needed easily .staff member Nicky was very polite and helpful with sorting new card

August 24, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

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