Sue was amazing helped sort out the free pillow for my camp bed too. Very pleasant friendly and professional in equal measures. Couldn't have asked for better customer service experience. The managere... See more
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Sue was amazing helped sort out the free pillow for my camp bed too. Very pleasant friendly and professional in equal measures. Couldn't have asked for better customer service experience. The managere... See more
Company replied
I had an issue with an item ordered online from Millets. The item delivered was not as advertised. I called the helpline and after 18 minutes got through to a chap who really couldn't help so advised... See more
Company replied
Sue was absolutely brilliant, went above and beyond to help and make our shopping experience as easy as possible. She’s a real credit to the store and made my day with her excellent customer service.... See more
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I had a great experience at Go Outdoors, thanks especially to Nicky on the till. I was very undecided about what I wanted to buy and ended up going back and forth to the till several times, which I ap... See more
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Dudley Road, DN16 1BA, Scunthorpe, United Kingdom
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Called into the store on a Saturday looking to buy a couple of lounge chairs and an 12v air pump. After asking a member of staff (Jake) for help in locating the pump he advised me on different types to ensure I chose the correct one then he sorted the chairs, carried all items to the checkout, opened a new till as there were people waiting, after serving a couple who were waiting he then served me and carried the items out to my car.
What a really great guy, from first asking for help he made sure I got total assistance throughout and in such a professional but very very pleasant, happy manner
10 out of 10 Jake, thanks again sir

Reply from GO Outdoors - Scunthorpe
I’m about to start a sponsored walk for charity over several days, and was looking for walking shoes or boots that would be suitable and not too heavy as it’s going to be hot while I’m walking. Lisa, offered to help me, she advised me and then brought out some walking shoes to try. I’m really happy with the pair I bought, Lisa’s help was great. I hadn’t used Go Outdoors for a while, but will definitely go again when I need something else.

Reply from GO Outdoors - Scunthorpe
Amy was super helpful when I came into the store to get my parcels today. She was extremely quick and efficient. After she even showed me where some sale hats were after I mentioned I might be in the market for a new hat.

Reply from GO Outdoors - Scunthorpe
Amy was very helpful today when i was looking for some trousers I had saw online but couldn’t find them in store. Nicky was a delight on the tills.

Reply from GO Outdoors - Scunthorpe
I visited the Scunthorpe store recently to collect an on line order, a pair of walking shorts. The colour wasn’t as described so I had to return them. The two ladies at the Customer Services desk, Jo and Nicky, were exceptionally helpful, issuing a refund straight away and advising on similar shorts from the extensive choice in the store which I might like to try. I found a perfect pair. I got a discount too with my new Go Outdoors Membership Card. Thanks to Jo and Nicky’s their helpful advice my visit to the store was very pleasant and a success :)

Reply from GO Outdoors - Scunthorpe
Friendly shop assistants that knew the products and were knowledgeable and helpful.

Reply from GO Outdoors - Scunthorpe
Recently planning to go on regular camp trips with a group and found some perfect starts for it all with reasonable pricing, even better with the membership card. Nicky was very sweet and funny while checking out items, lovely to chat to and easily approachable
#NumberOneNickyFan

Reply from GO Outdoors - Scunthorpe
Bought shoes, watershoes and kids waterproof trousers. Sue at Scunthorpe went the extra mile to check out our confusing discount card. Thanks!

Reply from GO Outdoors - Scunthorpe
Kerry was very professional and helpful advising about renewing the members card and blue light discount. Customer service at its best

Reply from GO Outdoors - Scunthorpe
Excellent service from the lovely Carol who helped me find new walking shoes.

Reply from GO Outdoors - Scunthorpe
Well stocked store. Very friendly and helpfull staff,especially Nicky.

Reply from GO Outdoors - Scunthorpe
Came in today for something specific, asked a staff member - Jake - and he was very helpful. Productive visit 😊

Reply from GO Outdoors - Scunthorpe

Reply from GO Outdoors - Scunthorpe
Carol was really helpful, I didn’t know which hiking boots to get and she was kind enough to help me. And she was really nice

Reply from GO Outdoors - Scunthorpe
Waited 2 weeks for confirmation of delivery to store. Visited store when passing, items delivered to store within 3 days. Nobody thought to let me know they was ready to collect. Very poor.

Reply from GO Outdoors - Scunthorpe
Sue was absolutely amazing excellent customer service 👏

Reply from GO Outdoors - Scunthorpe
A great store. Staff very friendly and helpful. Special mention to Jake who was very knowledgeable and patient with me when I was trying to buy the right patio gas bottle for my fire pit and basically didn't have a clue!

Reply from GO Outdoors - Scunthorpe
Liv the advisor was excellent.
Liv was very informative about tents , not pushy and listening to our needs and answered all our questions and more.
Excellent service and we will now be buying a tent from here due to this service.

Reply from GO Outdoors - Scunthorpe
I went to the Scunthorpe store today to buy walking boots. I was helped by Jane who advised on my choice, brought the size I needed and a box of socks to help me make sure I had the right size. Then Jane took all my clothing I was buying to the tills for me. Jane was fab! Then at the till, we were served by Nicky who was helpful, chatty & polite. From start to finish, we had the best service - thank you Nicky & Jane :)

Reply from GO Outdoors - Scunthorpe
Really well stocked and it seems that GoOutdoors are back this summer, prices to rival the big online sites but with staff to advise and product to take there and then. Special shout out today for Nicky who couldn't be helpful enough, taking a load of stuff for me to put behind the tills as I was struggling, doing a price match and then sorting a change of house number on my card.
Really impressed by the staff and service.

Reply from GO Outdoors - Scunthorpe
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