Sue was amazing helped sort out the free pillow for my camp bed too. Very pleasant friendly and professional in equal measures. Couldn't have asked for better customer service experience. The managere... See more
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Sue was amazing helped sort out the free pillow for my camp bed too. Very pleasant friendly and professional in equal measures. Couldn't have asked for better customer service experience. The managere... See more
Company replied
I had an issue with an item ordered online from Millets. The item delivered was not as advertised. I called the helpline and after 18 minutes got through to a chap who really couldn't help so advised... See more
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Sue was absolutely brilliant, went above and beyond to help and make our shopping experience as easy as possible. She’s a real credit to the store and made my day with her excellent customer service.... See more
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I had a great experience at Go Outdoors, thanks especially to Nicky on the till. I was very undecided about what I wanted to buy and ended up going back and forth to the till several times, which I ap... See more
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Dudley Road, DN16 1BA, Scunthorpe, United Kingdom
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Rush visit to the shop to get camping essential clothing, helped by Jane who was lovely and made it a pleasant stress free experience , suggesting items and checking stock.

Reply from GO Outdoors - Scunthorpe
Great service in Scunthorpe as usual. Reminded us about the Blue Light discount, which I always forget, so many thanks. Served by Danni, lovely friendly service 😀

Reply from GO Outdoors - Scunthorpe
paul is an absolute credit to go outdoors, was so helpful in finding me the perfect shoe to fit my foot, couldn’t be more grateful

Reply from GO Outdoors - Scunthorpe
Always very helpful when come in for parcels had excellent service today from carol.

Reply from GO Outdoors - Scunthorpe
Carol was incredible. She came all the way over from the other side of the store to help. We wanted a tent for a trip and for the future. She explained the options and the real price of each option(which is rare) she explained all the extras that would help with no pressure. go out doors is definitely the place for camping gear at a reasonable price. Thanks Carol. We will be back to get the full kit soon.

Reply from GO Outdoors - Scunthorpe
My dad came in today for a waterproof coat, Jo came over to ask if he needed any help, and she was very informative, friendly, and helpful.
Then at the till, Nicky was brilliant too.
Thank you very much

Reply from GO Outdoors - Scunthorpe
I recently purchased a tent online and had a nightmare experience.
The order was never processed and after 3 phone calls to customer services who weren't very helpful I eventually managed to get my order but only from the help of the staff in store.
Scunthorpe store staff, they were fantastic.
A massive thank you to Anna and Josh who delivered excellent customer service. They went above and beyond for me to get my order sorted to make sure I got it in time.
They are a credit to the store.
Also thanks to Nicky who served me and helped with the membership that wouldn't work. She got that sorted quickly.
They all helped make a stressful situation better.

Reply from GO Outdoors - Scunthorpe
We turned up with less than an hour to closing, bad timing I know, It made no difference to the staff at all, Robyn helped us, she was brilliant, fun, chilled and knew her stuff, we wanted to start a new set up, chose a 5 man air tent, Berghaus, a full size picnic table and a kitchen set up, the prices already matched or bettered amazon, with the £5 membership card, so the card immediately pays for itself, no brainer, then because the picnic table and kitchen were on a bog off, we saved another £50 odd quid, great place to shop, great people, they leave you to it, so no pressure but they are there to help and advise, I would highly recommend a visit you get to see all the main purchases like tents and basic equipment set up, so you know exactly what you are getting and headroom etc.. so pleased we went.

Reply from GO Outdoors - Scunthorpe
Thank you Max for pointing in the right direction for the products I wanted, had a great chat with you and left happy, also thanks for the paddleboard locations, will try them soon
Keep enjoying the outdoors

Reply from GO Outdoors - Scunthorpe
Liv at Go Outdoors Scunthorpe was very helpful and kind, great service 👏

Reply from GO Outdoors - Scunthorpe
Fantastic service instore today. Some of the friendliest most helpfull staff ive come across. My local store is derby .this smaller local store had more friendly staff and a genuine interest in the customer 👌

Reply from GO Outdoors - Scunthorpe
Paul was very helpful and friendly at the till

Reply from GO Outdoors - Scunthorpe
We have made two visits to the Scunthorpe store with roughly four months between. On the first occasion Maxine assisted is and today it was Hannah. Their advice, built by years of experience outdoors, was frank, insightful, critically informed and very polite. Customer service excellence is what we were lucky enough to receive, to the extent that tomorrow I will be purchasing my Burghaus 400 air and all the necessary equipment as we start our outdoors holiday future. They sold the idea, the dream and now the equipment and we are delighted. Thank you ladies. Best. Rob Parry and Amanda Meadows

Reply from GO Outdoors - Scunthorpe
Jane was polite and asked if we needed any help we asked for sale items and she showed us where they were .she was helpful with finding the right sizes .

Reply from GO Outdoors - Scunthorpe
Friendly polite staff and to make it even better they had the OEX ultralite chairs in stock and on offer at buy 1 get one half price. It was just a little bit hot inside the shop.

Reply from GO Outdoors - Scunthorpe
All staff I encountered proved to be very knowledgeable answering the questions and enquiries that I posed.
I would certainly recommend Go Outdoors and I'm already planning my next visit.
Thank You.

Reply from GO Outdoors - Scunthorpe
Paul helped me choose some walking shoes/ trainers.
I have mobility issues and wear heal lifts etc. He recommended certain makes and gave me different options and ideas .
Overall friendly and helpful despite the roasting temperature
Thanks Paul

Reply from GO Outdoors - Scunthorpe
Kurt was very helpful in finding me a pair of reasonably priced walking boots. Thank you

Reply from GO Outdoors - Scunthorpe
I ordered a rucksack to take on holiday with a click and collect from Scunthorpe store, when I received the email order confirmation it stated I would receive an email when my item was ready for collection, the email never arrived so I went on my holiday and just as I returned I got notification on a refund. I have no idea if my item ever arrived in store or not. An extremely poor service.

Reply from GO Outdoors - Scunthorpe
Extremely helpful staff. Went in to exchange my gas bottle which was still connected to my van. My poor preparation meant that my toolbox was not with me. Kurt quickly stepped in to help and got everything sorted - going above and beyond. Much appreciated thank you Kurt 🙏

Reply from GO Outdoors - Scunthorpe
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