Miranda at skipton branch is amazing went out of way to make sure I feel welcome and be able to be assisted.As I am in a wheelchair and unfortunately, this shop isn't actually a wheelchair accessible... See more
Company replied
Location
Switch locationCoach Street 1, BD23 1LH Skipton, England, GB
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Helpful staff. Good selection of stock. Had just the walking shoe I needed to replace boot I first bought about 18 months ago. As I was buying a replacement for the previous item I was surprised... See more
Company replied
I had a great experience at this store. I came in to find a backpack and Miranda was very helpful and knowledgeable throughout the whole process, helping me make sure I found one that fit right and wa... See more
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We needed walking shoes and walking trousers for our 12-year old, so we could hit the Dales and Malham whilst on holiday. Miranda was very attentive, knew her stock and suggested options without spend... See more
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Company details
About GO Outdoors - Skipton (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Coach Street 1, BD23 1LH, Skipton, England, United Kingdom
4.9
Excellent
244 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Helpful and well informed
Miranda was very helpful when I was selecting a head torch today. She answered my questions which enabled me to choose.
December 3, 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service
Excellent service, good advice and knowledgeable,friendly staff. Thank you Miranda and colleagues
Mary
November 19, 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful
I was served by Miranda who was very helpful and knowledgeable. Came away with a new pair of hiking boots, new waterproof and some walking shoes, really happy with all of them. She took lots of time to make sure I had the right fit.
November 19, 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
5 star customer service
Called in to purchase outdoor shoes. Good selection and I tried a lot on before purchasing some.
What was outstanding was the customer service.
Being greeted warmly by Jamie, then having the time without pressure to try on all the shoes. I felt listened to (about what my needs were) and received good advice and suggestions from Miranda.
I was also shown some socks (salomon slim with bottom padding) that I purchased)-these are the comfiest socks I own now!
November 14, 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
I visited Go out doors Skipton looking…
I visited Go out doors Skipton looking for a waterproof jacket. Unfortunately there was nothing in the colours I was looking for, but the assistant, Miranda was very helpful and tried her best to help me.
I would recommend this store.
November 12, 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Extremely helpful snd pleasant staff…
Extremely helpful snd pleasant staff who first retrieved my membership number and then helped with choice of coats, many thanks 👍👍
November 12, 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great service on Sunday 9 November
Great service on Sunday 9 November
In Skipton store the customer service
was very good the two members of staff were friendly and helpful.
November 9, 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
My wife and I were in Go Outdoors…
My wife and I were in Go Outdoors Skipton this morning looking for waterproof trousers for me and boots for my wife. We were helped by Miranda who was able to point us in the right direction and give us appropriate advice. We always enjoy being looked after by friendly staff and were very happy with our purchases.
November 7, 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Visited the skipton store to buy a new…
Visited the skipton store to buy a new down jacket. Alison who assisted me, was really helpful and well informed, she guided me in the right direct. Would highly recommend a visit if you are after good outdoor gear and staff who know their stuff.
November 4, 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Big thank you to Miranda
Big thank you to Miranda. Although I didn’t purchase anything she took the time and trouble to answer all my questions and I wouldn’t hesitate in recommending her and the outlet
November 5, 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Skipton Go Outdoors - great customer service
Wanted to apply for a good outdoors membership card however was struggling to complete the application online. The lady in the Skipton store was very helpful and completed it instore so recieved the discount off our shopping straight away. A huge saving from the normal retail price.
October 18, 2025
Reply from GO Outdoors - Skipton (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Got what I wanted at a reasonable price
October 16, 2025
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from Alison
Excellent service from Alison, friendly and extremely helpful, would definitely recommend a visit to this store if you are in the market for anything "outdoorsy".
October 20, 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Excellent service
Excellent service and good price from a helpful young man in the Skipton shop.
The boots I bought seem fine so far though my last pair of Hitech leaked after a few months as the leather seemed to loose it's outer coating. I decided to give them another go so time will tell.
October 2, 2025
Reply from GO Outdoors - Skipton (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Friendly staff
Friendly staff. Comfortable shop to browse. I found what I was looking for. Thank you
October 17, 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Excellent well informed assistance.
I came to this shop yesterday to find a suitable pair of walking shoes. I looked through the different types and found a pair . Miranda an assistant came to help me to find the correct size. The ones I had decided on weren't in stock in my size. There was new stock of a new range of the same shoe I tried them on they were perfect. Miranda was extremely helpful, and well informed. I was extremely happy with my purchase. Many thanks.
October 16, 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Good shop and service
Good stock and service. I tend to get most of my outdoor stuff there. Helpful staff.
October 15, 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Friendly staff not only to me but my…
Friendly staff not only to me but my very nosey 2yr old!
October 15, 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Return visit
Went back for a second look, received good help from Graham and got suitable Brasher boots.
October 11, 2025
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
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