Looking at Seat Boxes to upgrade my old one. Brett at Stockport branch was really helpful. Very knowledgeable about different brands. Took the time to open some out to demonstrate. Explained additiona... See more
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Looking at Seat Boxes to upgrade my old one. Brett at Stockport branch was really helpful. Very knowledgeable about different brands. Took the time to open some out to demonstrate. Explained additiona... See more
Company replied
Buying camping food. Found what I needed, limited choices, but sufficient for our needs. Joe E was friendly, helpful, professional and polite & a credit to your company & this store.
Company replied
A painful retail experience. 6 tills, one open and 7 customers waiting to pay. Took nearly 10 minutes before another member of staff came to Man a different till. Why the lady on her own didn’t just... See more
Company replied
Excellent choice of outdoor wear aimed at all levels of budget. Easy to browse around the different departments. The staff are friendly, informative and helpful, Lorna W was prompt and polite when ser... See more
Company replied
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Stockport Road, SK3 0TQ, Stockport, United Kingdom
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I recently visited the Cheadle store as my tent pole was broken when I purchased a tent and although this is not covered under warranty and the time had passed to return the tent, John was extremely helpful and replaced the pole and re-threaded it ready for my camping trip. Thank you so much, John. Brilliant customer service and what a great helpful guy!

Reply from GO Outdoors - Stockport
Stored is well laid out with everything easy to find. Love the fact that they are dog friendly.
I was served by Charlotte who was brilliant and helped me understand how to pay with Klarna in store and helped me to navigate the process on my phone. Really helpful and polite lady

Reply from GO Outdoors - Stockport
Big thank you to Matt and Oliver for their help in getting me a replacement air beam for my berghaus Adhara 500.
Having tried to get one from another store and been brushed off it was a breath of fresh air to get great help and advice at Stockport.
Thank you lads 💪💪💪👏👏👏👏👏👏

Reply from GO Outdoors - Stockport
The store team were fantastic helping us kit out our Telstar 5. John was knowledgeable, enthusiastic and full of practical tips. We almost cleared out the store but we’ll be back! Couldn’t have done it without the help.

Reply from GO Outdoors - Stockport
Went in Stockport Store to purchase a couple of OEX TeeShirts… they had either S or XXL, went in 10 days later thinking the would have restocked but they hadn’t bothered! Then ordered them online, had to pay £3.99 postage and wait 4 days for delivery. This is why people use Amazon so much.

Reply from GO Outdoors - Stockport
The clothing I ordered are exceptional the only problem I had I ordered a discount card online and haven’t received it in the post yet it’s been a couple of weeks

Reply from GO Outdoors - Stockport
Purchasing online was easy, click and collection at Go outdoors ,Stockport was faultless,and easy.

Reply from GO Outdoors - Stockport
Very friendly service by Lorna today who helped me set up my GO card again

Reply from GO Outdoors - Stockport
A painful retail experience. 6 tills, one open and 7 customers waiting to pay. Took nearly 10 minutes before another member of staff came to
Man a different till. Why the lady on her own didn’t just put out a call is beyond me. Happy with my purchase though, despite being late to my appointment

Reply from GO Outdoors - Stockport
Great visit today, lots of helpful staff who seem to enjoy answering camping questions. 1 thing that could make it better is an email to remind us the membership has expired , save time at the till for everyone although today the lass was very efficient , thank you .

Reply from GO Outdoors - Stockport
Excellent service from Lorna who also helped me resolve my membership issue quickly. Great range of products.

Reply from GO Outdoors - Stockport
Lorna W was extremely patient as there was a que behind us and she reminded me to use my blue light card and advised me how to get the WiFi so I could log in, I was impressed with her calm manner and excellent customer service.

Reply from GO Outdoors - Stockport
Today we were served by Lorna W - what a star. She found us an item we were searching for because it's location had changed & had a colleague take us right to it. She also gave us extra information about registering for a guarantee online which will be very useful. Throughout, Lorna was friendly & efficient- a credit to rhe company.

Reply from GO Outdoors - Stockport

Reply from GO Outdoors - Stockport
Lorna at the front was very helpful I'm yet to test the equipment. But overall good experience. The app is very confusing as another app is called go outdoors active

Reply from GO Outdoors - Stockport
I was looking for a small backpack and found what I was looking for at £10 instead of £40. Click and collect worked very smoothly.

Reply from GO Outdoors - Stockport
Excellent service every time Brett is so fantastic

Reply from GO Outdoors - Stockport
Lorna.W and Matt at Go Outdoors Stockport, Very helpful with getting a new membership and DofE food. Will definitely be going back again for our camping trips!

Reply from GO Outdoors - Stockport
Lorna was a great help when I came the first time and now again today! Thank you very much.

Reply from GO Outdoors - Stockport
Lorna was very nice and quick with my refund she helped me out and didn’t waste any time

Reply from GO Outdoors - Stockport
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