GO Outdoors - Stockport Reviews 

2,859
TrustScore 4.5 out of 5

4.7

Stockport Road, SK3 0TQ Stockport, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Looking at Seat Boxes to upgrade my old one. Brett at Stockport branch was really helpful. Very knowledgeable about different brands. Took the time to open some out to demonstrate. Explained additiona... See more

Company replied

Rated 5 out of 5 stars

Buying camping food. Found what I needed, limited choices, but sufficient for our needs. Joe E was friendly, helpful, professional and polite & a credit to your company & this store.

Company replied

Rated 2 out of 5 stars

A painful retail experience. 6 tills, one open and 7 customers waiting to pay. Took nearly 10 minutes before another member of staff came to Man a different till. Why the lady on her own didn’t just... See more

Company replied

Rated 5 out of 5 stars

Excellent choice of outdoor wear aimed at all levels of budget. Easy to browse around the different departments. The staff are friendly, informative and helpful, Lorna W was prompt and polite when ser... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Stockport

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Stockport Road, SK3 0TQ, Stockport, United Kingdom

  • 01615 096529

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,859)

35,893 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks John!

I recently visited the Cheadle store as my tent pole was broken when I purchased a tent and although this is not covered under warranty and the time had passed to return the tent, John was extremely helpful and replaced the pole and re-threaded it ready for my camping trip. Thank you so much, John. Brilliant customer service and what a great helpful guy!

July 16, 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great store

Stored is well laid out with everything easy to find. Love the fact that they are dog friendly.
I was served by Charlotte who was brilliant and helped me understand how to pay with Klarna in store and helped me to navigate the process on my phone. Really helpful and polite lady

July 16, 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Big thank you to Matt and Oliver

Big thank you to Matt and Oliver for their help in getting me a replacement air beam for my berghaus Adhara 500.
Having tried to get one from another store and been brushed off it was a breath of fresh air to get great help and advice at Stockport.
Thank you lads 💪💪💪👏👏👏👏👏👏

July 16, 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Team especially John

The store team were fantastic helping us kit out our Telstar 5. John was knowledgeable, enthusiastic and full of practical tips. We almost cleared out the store but we’ll be back! Couldn’t have done it without the help.

July 8, 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 2 out of 5 stars

Went in Stockport Store to purchase a…

Went in Stockport Store to purchase a couple of OEX TeeShirts… they had either S or XXL, went in 10 days later thinking the would have restocked but they hadn’t bothered! Then ordered them online, had to pay £3.99 postage and wait 4 days for delivery. This is why people use Amazon so much.

July 2, 2026
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The clothing I ordered are exceptional…

The clothing I ordered are exceptional the only problem I had I ordered a discount card online and haven’t received it in the post yet it’s been a couple of weeks

June 24, 2026
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Purchasing online was easy

Purchasing online was easy, click and collection at Go outdoors ,Stockport was faultless,and easy.

June 22, 2026
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very friendly service by Lorna today…

Very friendly service by Lorna today who helped me set up my GO card again

July 7, 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 2 out of 5 stars

A painful retail experience

A painful retail experience. 6 tills, one open and 7 customers waiting to pay. Took nearly 10 minutes before another member of staff came to
Man a different till. Why the lady on her own didn’t just put out a call is beyond me. Happy with my purchase though, despite being late to my appointment

July 6, 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great visit today

Great visit today, lots of helpful staff who seem to enjoy answering camping questions. 1 thing that could make it better is an email to remind us the membership has expired , save time at the till for everyone although today the lass was very efficient , thank you .

July 4, 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service from Lorna who also…

Excellent service from Lorna who also helped me resolve my membership issue quickly. Great range of products.

July 2, 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lorna W was extremely patient as there…

Lorna W was extremely patient as there was a que behind us and she reminded me to use my blue light card and advised me how to get the WiFi so I could log in, I was impressed with her calm manner and excellent customer service.

June 30, 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lorna - what a star

Today we were served by Lorna W - what a star. She found us an item we were searching for because it's location had changed & had a colleague take us right to it. She also gave us extra information about registering for a guarantee online which will be very useful. Throughout, Lorna was friendly & efficient- a credit to rhe company.

July 2, 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Amazing service from Lorna on the tills

June 30, 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Lorna at the front was very helpful I'm…

Lorna at the front was very helpful I'm yet to test the equipment. But overall good experience. The app is very confusing as another app is called go outdoors active

June 29, 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Had what I needed at a good price

I was looking for a small backpack and found what I was looking for at £10 instead of £40. Click and collect worked very smoothly.

June 20, 2026
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service every time Brett is…

Excellent service every time Brett is so fantastic

June 11, 2026
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lorna.W and Matt, So Helpful!

Lorna.W and Matt at Go Outdoors Stockport, Very helpful with getting a new membership and DofE food. Will definitely be going back again for our camping trips!

June 26, 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lorna was a great help when I came the…

Lorna was a great help when I came the first time and now again today! Thank you very much.

June 26, 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lorna

Lorna was very nice and quick with my refund she helped me out and didn’t waste any time

June 22, 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

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