The internet was down when I called for my order. They explained they were unable to take payment, stated that I’d already paid but unfortunately not able to scan. Rang Customer Service and... See more
Company replied
Fox Valley Retail Park, S36 2AB Stocksbridge, GB
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The internet was down when I called for my order. They explained they were unable to take payment, stated that I’d already paid but unfortunately not able to scan. Rang Customer Service and... See more
Company replied
Went in for children’s coats for back to school and was serviced by Heidi &Eleanor and I was blown away when she explained to me everything about washing them because I had no idea waterproof coats ne... See more
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Staff were so helpful and friendly. They were very knowledgeable and offered advice only when I asked for it, which is exactly what I want when shopping. Anna and Penny were great. Luckily Stocksbri... See more
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Ethan n Eleanor @ stocksbridge Very helpful as we couldn’t find my membership so I paid for new one.. then noticed I had a fob on my key ring.. The stores in Norwich that set me up put my address i... See more
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Fox Valley Retail Park, S36 2AB, Stocksbridge, United Kingdom
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Knowledgeable team helped make the right decision and gave valuable information about warranty thanks to Phil and Jo

Reply from GO Outdoors - Stocksbridge
Went in to buy a new pair of walking boots (always a major task) Thanks to Andy for trekking back and forth with numerous pairs before I found the right ones.

Reply from GO Outdoors - Stocksbridge
Thanks Penny for your help at Go Outdoors yesterday. Staff always helpful, my favourite store

Reply from GO Outdoors - Stocksbridge
The staff are always knowledgeable and helpful. Heidi found me some sandals which fitted, a miracle, she knows her stuff! Penny was helpful and always lovely too.

Reply from GO Outdoors - Stocksbridge
Called in twice today. First to get a gas bottle refill and second to look at camping seating. Both times we were met with excellent customer service. On the 2nd visit, Steve went above and beyond with assisting us and finding what we were after.

Reply from GO Outdoors - Stocksbridge
Went looking for new walking boots today. Haidy was AMAZING!!! She took her time explaining several different pairs of boots and their various features plus we tried different sizes in each actual boot! Nothing was rushed and she genuinely cared about me getting the right boot. It made all difference and i would recommend this store to anyone. Thank you Haidy 😊

Reply from GO Outdoors - Stocksbridge
We was served by penny she went above and beyond to help us she was really good and very helpful.and we got what we went for and more.

Reply from GO Outdoors - Stocksbridge
Penny was very helpful in finding a good pair of shoes and told me everything I need to know to take care of them

Reply from GO Outdoors - Stocksbridge
Andy was great. Got customer service just right. Helpful, knowledgeable, friendly and patient.
Thanks

Reply from GO Outdoors - Stocksbridge
Visited the store at Fox Valley retail park to purchase new walking shoes. We were assisted by Steve who was extremely helpful, friendly, polite and professional.

Reply from GO Outdoors - Stocksbridge
Ordered online and collected in store. Great quality product. Very pleased with it.

Reply from GO Outdoors - Stocksbridge
Steve was so professional and patient with my partner when choosing some walking shoes. Every member of staff we encountered in here today made this a very easy and worthwhile visit.

Reply from GO Outdoors - Stocksbridge
Very pleasant helpful staff Eleanor. Lauren and good choice of sleeping bags.
Not sure about the relevance of 'joining' for a discount when the member price could be the normal one.

Reply from GO Outdoors - Stocksbridge
The lady who served us today very helpful polite and knowledgeable lovely lady…..

Reply from GO Outdoors - Stocksbridge
It’s the second time I have come back here for my hiking boots due to the knowledge of a good fit, plus there are lots of mirrors and a mini sloping bridge to test out the shoes, which I think is a great idea considering there are lots of hills in Sheffield and the Peaks so knowing my toes are protected and trying this out first is ideal. Lots of choice of good brands. Josh served me this time and was very friendly and helpful. I would definitely go back… thanks!

Reply from GO Outdoors - Stocksbridge
Called in at the store looking for some replacement walking boots. Steve was fantastic on assisting with nothing being too much trouble as I wanted to try several different boots and also had to select different sizes. He was extremely helpful and friendly giving advice when needed

Reply from GO Outdoors - Stocksbridge
Anna and Josh provided excellent customer service.
Helpful, friendly and knowledgeable about the products I was looking for.

Reply from GO Outdoors - Stocksbridge
Came in to go outdoors in preparation for our trip to wales. I needed some walking boots and was having a bit of trouble having such small and narrow feet and ankles. Steve was a huge help bringing me boots that he knew had smaller openings to hold tighter to my foot. We managed to find a lovely pair of brown Peter Storm boots at a really great price too. Saved over £100 becoming a member and all prepared for our walking trips!

Reply from GO Outdoors - Stocksbridge
My girlfriend and I needed some hard wearing comfy shoes for a European trip which will involve a lot of city and light trail walking. Steve was really helpful in helping me choose between a couple of different Merrells I’d been looking at and gave great advice on sizing and fit. I’ve ended up with a pair of Merrell Speed Strike 2s and they’re exceptionally comfortable. My last pair of Merrells lasted almost 10 years so I’ve high hopes for these. My girlfriend didn’t want to put her hand quite as deep in her pocket so opted for a pair from Peter Storm, which despite being a more budget option also look great and are very comfy.
Eleanor on the till was really helpful getting our membership set up and explaining all our options for keeping our new purchases in the best condition.

Reply from GO Outdoors - Stocksbridge
Super helpful and knowledgeable staff - nothing is too much trouble. A special mention to Steve & Phil

Reply from GO Outdoors - Stocksbridge
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