GO Outdoors - Tunbridge Wells (Express) Reviews 

Went in to get everything my grandson needed for his upcoming Duke of Edinburgh trip. The staff were so helpful and knowledgeable about DoE and the best equipment and clothing to buy at a reasonable price.
Will return for anything else we need.

Very efficient and friendly service.

This is a good shop selling a wide range of high quality products at competitive prices.
I got the particular brand and type of men’s walking boots I was looking for.
Chloe who served me was polite, helpful and very efficient.

Rupert was extremely helpful and patient.
Great to go into a shop where the sales staff are so knowledgeable and can advise you on different hiking shoes/trainers, hiking socks and insoles.

According to my receipt I was served by Assistant 006, a chap. He was very helpful and patiently listened to my podiatry problems. He found a really comfortable walking shoe for me, with a lot of room in the toe box, and made sure it fitted well. I am breaking them in around home at the moment but I am optimistic they will allow me to go on rambles without experiencing foot pain for the next week or so.
Big thank you to number 6

Emma at tunbridge wells is amazing she’s one of those rare people you meet that treats you like family even though it’s your first time meeting her. Great smile, great energy. You couldn’t have anyone better representing the company. She is great!

Excellent and friendly service from Rupert in Tunbridge Wells.

Whilst visiting my daughter in Tonbridge, I took her along to the Tunbridge Wells Outdoor shop as my granddaughter is doing a D of E course and needed some equipment including walking boots. My daughter was served by a lovely young man by the name of Caleb. After he had sorted out the boots for my granddaughter, Caleb assisted myself in choosing a pair of boots. He was so informative on the selection available and was also extremely patient in my indecisiveness on choosing the right pair. I don’t normally leave reviews unless I have received exceptional service in which in this visit, for a young man of Caleb’s age, it is unusual to receive such service and so I just had to commend him for his patience, advice and his personality. Well done Caleb and thank you.

Bowled over by the level of customer service in store today (2.5.26) ibrahim and a lovely lady who’s name I didn’t note but between them they made me and my 14 year old son feel so comfortable they were like personal shoppers. We had no knowledge as we entered the store -James is embarking on D of E bronze and the support and advice was amazing. We got everything on our list but not because there was a hard sell but because Ibrahim and his colleague were focused on making sure James had what he needed. Teenagers don’t normally enjoy shopping but as we left the store James was enthusing as to how much fun we had had and how excited he was about the kit we had purchased. I don’t feel I see the good old fashioned customer service demonstrated in retail stores anymore but my word it’s certainly delivered and delivered enthusiastically and passionately at Go Outdoors Tunbridge Wells. What a great experience- highly recommend!

Excellent purchasing experience . Chloe was very helpful and extremely knowledgeable in providing information about the walking shoes to purchase. This is not my first time in Go Outdoors in Tunbridge Wells and I will certainly be returning.

Chloe gave expert advice on walking boots. Thank you!

Rupert was extremely helpful and patient in helping me find just the right pair of walking shoes.

We found everything we wanted and more. Very helpful staff, especially Chloe.

I found it easy to purchase the item I required and get it delivered to my local store.
All hassle free
Your customer service people are great also from some help they gave me on a previous purchase.

Really positive visit to Go Outdoors today. Served by Caleb and he was super helpful and knowledgeable as I tried out different walking shoes/ boots. Thanks for being amazingly patient too as I was being so indecisive!

Caleb and the rest of the team were very helpful - and they had the shoe sizes we needed in loads of styles so well worth the trip to the shop

Good ordering process, quick delivery for local click and collect.
Excellent value for neoprene wellingtons. Perfect fit for size 10. My son loved them for his fishing rrips.

Rupert was the sales associate that assisted us today and he was phenomenal. Really attentive and helpful in getting us to find the perfect outerwear for our upcoming trip. The staff was very friendly and welcoming and happy to recommend this go outdoors location.

Very helpful staff, Christina was particularly knowledgable and gave some very good advice while fitting a backpack and walking boots