GO Outdoors - Wakefield Reviews 

4,593
TrustScore 5 out of 5

4.9

Hostingley Lane, Middlestown, WF4 4PZ Wakefield, GB


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Rated 4 out of 5 stars

We went to the store searching for walking boots & a pair of walking trousers for my ten year old son, for his upcoming 3 peaks challenge football team fundraiser. After looking round we were assisted... See more

Company replied

Rated 5 out of 5 stars

We visited the Wakefield shop to buy items for our daughter's upcoming Duke of Edinburgh trip. We were assisted by a guy (Sorry I don't know his name) and a lady called Emily who were both fantastic.... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. I went and got everything I needed for my sons first ever scout camping trip and the young man who helped went above and beyond to assist me. The lady who served me at the till (Kay... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding service, received a call from my granddaughter, stuck in Italy with a delayed flight. Going straight off to a festival tomorrow in Cheshire, seen the UK weather so needed wellin... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Wakefield

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Hostingley Lane, Middlestown, WF4 4PZ, Wakefield, United Kingdom

  • 01924 978026

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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1-star

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4.9

All reviews

(4,593)

35,134 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Ruth

Great service from Ruth. Found the perfect jacket from the Sales rack.

May 10, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Good solid range of products

Good solid range of products. Plenty of staff around to assist. Good service overall. Very poor car park surface. Insufficient parking spaces. Renewed membership, but wasn't offered ways to obtain new replacement card. No facility on website to request new card.

May 9, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service from staff

Great service, Ruth was so helpful and we found everything we needed!

May 8, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We were shopping for a large number of…

We were shopping for a large number of items for a trip to a warm but wet climate.
Ruth was superb, helping us choose jackets which fitted well and were suited to where we are travelling to.
She was super helpful and patient in helping us decide on the perfect ones.

May 3, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Looking for water resistant trousers.

Visited the Wakefield store on 6 May 2026. Well set out store, everything signed to save time hunting for what you have gone for. Was helped by Emily to locate size and length of trousers I required. Able to try on in a relaxed atmosphere. No complaints and would definitely visit again. Lots of outdoor clothing for sale as well as camping equipment.

May 6, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Easy and simple ordering

Easy and simple ordering! No hassle. The ease of returning items in store was an absolute god send. Friendly, polite and professional staff.

April 28, 2026
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful staff

Helpful staff. Sorted out issue with membership renewal.
Both Kev and Kayla were very helpful.

May 5, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great store

Great store, helpful staff
Emma on the tills was very helpful thanks

May 4, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Leeann really nice lady amazingly does…

Leeann really nice lady amazingly does her job and is reallyhelpfull for her clients.

May 4, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent Customer Care

Myself and my husband had a lovely time shopping here recently.
The store has a large selection of every item you could possibly need for walking/hiking and we really appreciated that the sales assistants were not pushy at all, letting you browse in peace but were happy to help as soon as we asked.
A special shout out to Leeann who served us at the checkout. She was absolutely amazing. Leeann made our shopping experience pleasurable. It was so refreshing to have someone engage in genuine conversation rather than no conversation at all and rushing us through for the next customer.
Leeann took the time to give us some really helpful tips on how to care for our new purchases.
Leeann provides excellent customer service and is a truly valuable asset to the Go Outdoors team.

May 3, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Mya from Wakefield branch was very…

Mya from Wakefield branch was very helpful 👍

May 2, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good place to shop

I didnt expect to buy Peter Storm shoes but when i saw them i tried them on and liked them besides buying the items i came in for it is good no one approaches you when just looking ! Emma was Cheerful who served us as was the person who said Hello when we entered the shop

March 13, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I really enjoy shopping at this store .

I really enjoy shopping at this store .
It’s always well stocked,clean and tidy and staff are wonderful.
I bought a great little lightweight jacket today but was struggling to find my membership details ,the lovely Daniela helped me out and all worked out in the end.
Thank you and see you soon .

April 28, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great experience shopping today for…DofE

Great experience shopping today for boots and various other items for daughters DofE award. Leeann was super friendly and helpful and gave us some really good advice/tips. Much appreciated ☺️

April 26, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Friendly and Knowledgeable

What friendly, and knowledgeable team you'll find at Go Outdoors Wakefield.
Martin in the boot department was really helpful and wise. Thank you.
Shout out to Leeann who help us a couple of times with till enquiries too

April 19, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Everything you need

Visited to look for a replacement winter coat and this branch had lots of different options. Staff were helpful, we actually bought a coat, trainers and another top. Checkout staff very helpfully found my membership card details and we walked away very happy.

April 19, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Kirstie really helpful in finding and…

Kirstie really helpful in finding and directing to products, made buying easy

April 22, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Leeann was amazing

Leeann was amazing. So helpful and kind. She helped me with everything that I needed and made me feel valued as a customer. I love Go Outdoors and this experience makes me want to keep coming back

April 20, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Ruth was very helpful informative and…

Ruth was very helpful informative and knowledgeable about the items I brought

April 19, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer service

Ruth was very helpful when we came in to look at tents.

April 19, 2026
Unprompted review
GO Outdoors - Wakefield logo

Reply from GO Outdoors - Wakefield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

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