I was made up the fact that I could order membership, and automatically the discount was without receiving my membership card yet. Happy the items online and there were all available for the AM next d... See more
Company replied
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I was made up the fact that I could order membership, and automatically the discount was without receiving my membership card yet. Happy the items online and there were all available for the AM next d... See more
Company replied
I ordered, through click and collect, a cool box and 2 packs of ice blocks. They were out of stock of the cool box but carried on with the rest of the order without the option of cancelling the ful... See more
Company replied
Liv was absolutely fantastic, had a massive click and collect which she helped us with before going above and beyond to help us get our last bits and bobs ready for creamfields. Excellent customer ser... See more
Company replied
Needed to go back for two things after a visit previous day. Bought a camping chair, one of the arms was faulty, no problem exchanged it. Other thing I queried was the previous day I purchased a man’s... See more
Company replied
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Written by the company

Wilson Patten Street, WA1 1PS, Warrington, United Kingdom
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What amazing staff you have in your store at Warrington. Jake the bike technician is so helpful. We bought an electric bike on Saturday and went back on Tuesday to buy another one.
Jake put the bike together and did all the checks while we were in the shop on Saturday to save us having to come back as we dont live close to the store. (This was good as i picked up some nice t shirts)
Called up on Tuesday to check stock and spoke to Charlotte, again so helpful and friendly. Jake was busy so she took my info and Jake called me straight back. Thank you Jake and Charlotte. Great service 👏

Reply from GO Outdoors - Warrington
Visited the store this morning and met Charlotte who was covering the changing rooms. Although I didn’t make a purchase today I found Charlotte to be very knowledgeable and helpful. Her personable approach was most welcome and her customer service was exemplary.

Reply from GO Outdoors - Warrington
Friendly, helpful, prompt & efficient service today by Dani at the tills and Conner on footwear, and hence very happy with my purchase (actually bought an extra pair of walking boots) Great value with membership discount

Reply from GO Outdoors - Warrington
Always a good experience and staff are always helpful

Reply from GO Outdoors - Warrington
Needed to go back for two things after a visit previous day. Bought a camping chair, one of the arms was faulty, no problem exchanged it. Other thing I queried was the previous day I purchased a man’s jacket, only when I got home and checked my receipt id been charged £60 instead of the £49 sale price of the jacket, was served today by a lovely, polite and helpful lady named Sue, she sorted the chair exchange and the £11 refund id been accidentally overcharged. Many thanks

Reply from GO Outdoors - Warrington
Great service very helpfull baz helping with my inquirey and served by soleen always with a smile and very polite

Reply from GO Outdoors - Warrington
Sue went above and beyond to help us find the perfect tent for me and my partner. The tent we bought is amazing. Trying it out this weekend.

Reply from GO Outdoors - Warrington
Assistant really supportive with finding correct sized climbing shoes for granddaughter

Reply from GO Outdoors - Warrington
Great product at a great price, friendly and courteous staff 👍

Reply from GO Outdoors - Warrington
I found exactly what I was looking for. I asked a member of staff about their price match. I was advised that it should be honoured. Check at the till. I did. Jess (who served me at the checkout) was very helpful. Jess confirmed the price match. I was very pleased with my purchase (I bought some other items too) and the customer service. Thanks a lot. I'll be back.

Reply from GO Outdoors - Warrington
Great service today by Charlotte. Really courteous and helpful. Brilliant price for the items bought.

Reply from GO Outdoors - Warrington
Amazing store as always and sue at the til was extremely friendly..

Reply from GO Outdoors - Warrington
Great prices with a massive range of products.
Very helpful and friendly staff.

Reply from GO Outdoors - Warrington
Absolutely love this store
Been back three times in the last couple of months to get camping stuff
Ethan has helped on every occasion, really knowledgeable and helpful resulting in us getting some great buys and why we return
A great member of staff and asset to the store
Thanks so much

Reply from GO Outdoors - Warrington
We had a great experience today, thanks to Charlotte. She was so welcoming, friendly and really helpful. She even gave our dog Arlo a treat which he absolutely loved! Excellent customer service! Thank you Charlotte!

Reply from GO Outdoors - Warrington
Nice layout, helpful staff (especially Sue), found what I wanted, welcoming atmosphere, good prices

Reply from GO Outdoors - Warrington
The store has big prices displayed. When you get to the till, you realise you have been duped and that those prices are for members only. Now at the till feeling pressure, you pay £45 for a pair of £20 shorts. Now I feel like I have been robbed and will not return.

Reply from GO Outdoors - Warrington
Charlotte was very helpful, and provided excellent service.

Reply from GO Outdoors - Warrington
Excellent customer service from Liv who helped me find a pair of walking shoes. I very difficult task for me having had many operations on my feet. Liv made the shopping trip a positive experience. Thank you Liv.

Reply from GO Outdoors - Warrington
The staff were very polite despite my accidental knockage of the display. Tom and Ethan quickly and professionally dealt with the situation then guided me to my preferred destination.

Reply from GO Outdoors - Warrington
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