I originally ordered 2XL Peter storm Malham stretch waterproof jacket replace my existing 2XL, jacket arrived noticed cut of jackets fittings not same as other 2XL more tailored. Went to York Vangarde... See more
Company replied
Vangarde Way, YO32 9AE Huntington, England, GB
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I originally ordered 2XL Peter storm Malham stretch waterproof jacket replace my existing 2XL, jacket arrived noticed cut of jackets fittings not same as other 2XL more tailored. Went to York Vangarde... See more
Company replied
We were at Go Outdoors York Vangarde Wednesday 9th September. My wife was looking for some extra shorts she had previously purchased in the Go Outdoors in Gateshead. We thought we were out of luck but... See more
Company replied
The York store is great, loads of stock. It's quite hard to find someone if you need assistance. I did buy a new coat and had to purchase the membership card at the tills. The thing that has irked m... See more
Company replied
What a wonderful young lady you have working for your company. Nibal is not only knowledgeable with the products you sell but also the best way you can pay with easy instalments making the whole exp... See more
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Order Queries If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse. Contact us via Customer Care
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Vangarde Way, YO32 9AE, Huntington, England, United Kingdom
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Carys was a wonder!! What a lovely polite girl she was so helpful with my daughter riding gear!! She made her feel so confident and comfortable couldn’t be more happy with the lovely staff

Reply from GO Outdoors - York Vangarde
The annual subscription was dealt with swiftly, though postage was slower. Another year of discounts, Thankyou!

Reply from GO Outdoors - York Vangarde
Very helpful at the York Vanguard Store. Saw a product online and they matched the online price plus helped us load it into our vehicle. Will Adamson along with his manager and the young checkout lad were all a credit to the company. Happy, smiley, knowledgable and a pleasure to deal with. Human interaction is just so important so thank you.

Reply from GO Outdoors - York Vangarde
Really friendly and helpful people. Thank you to Susan (Sue) who listened to and understood our needs and spent time talking through options and tips for waterproof jacket solutions. We found what we were looking for and our purchase was great value for money with the GoOutdoors member discount.
Thank you for an enjoyable and informative experience. 👍🏼

Reply from GO Outdoors - York Vangarde
Erin provided great service; a true professional.

Reply from GO Outdoors - York Vangarde
First class service from Sue and Erin this morning. After managing to buy 2 pairs of shorts, in different sizes a couple of days ago, I returned 1 pair today for an exchange. Both ladies were extremely helpful so thank you.

Reply from GO Outdoors - York Vangarde
Informative and helpful staff. Wide range of goods.
Callum in the fishing department was knowledgeable, enthusiastic and great to talk to.

Reply from GO Outdoors - York Vangarde
Wanted to give a shout out to the awesome Jack in the tent department at the Vanguard branch on June 21st. He was extremely knowledgeable, helpful and approachable giving us all the facts we needed to make an informed decision on which tent to buy. We went back today and bought the Berghaus Air tent 400xl. I hope this review gets back to his manager!

Reply from GO Outdoors - York Vangarde
Very helpful staff - thanks Bethany, and others, for your assistance at the York Vangarde store today.

Reply from GO Outdoors - York Vangarde
Nibal was fantastic! Friendly, helpful and professional. She made our day!

Reply from GO Outdoors - York Vangarde
I came to the store to try on some walking boots after doing a considerable amount of 'window shopping' online.
After picking up a brand I thought would be suitable and Mark approached to offer assistance. He sought to establish what I wanted from the boots, he used my response to provide a handful of options for me to try.
Mark was extremely knowledgeable, listened intently and was happy to answer any questions, doing his utmost to meet my needs.
Great service! I don't think I would have left with the great boots I did, without his help!

Reply from GO Outdoors - York Vangarde
Callum was very helpful in the fish department. He really knows his stuff

Reply from GO Outdoors - York Vangarde
Fantastic range of outdoor gear. Staff member Niamh extremely helpful today helping me get out of store with 2 SUPS! Always nice to encounter cheerful and helpful staff, thank you.

Reply from GO Outdoors - York Vangarde
I was served by Niamh who was great! Efficient and knowledgeable and equally importantly cheerful and enthusiastic. All round a great experience, product was delivered to the car as well, which was a big help.

Reply from GO Outdoors - York Vangarde
I purchased some walking shoes and was served by Chris on the footwear department and what a friendly knowledgable guy he was - gave me sound advice and helped me find the perfect walking shoe - very attentive also

Reply from GO Outdoors - York Vangarde
Iv been to the store to kit my son out for a trip to Malaysia charlotte was absolutely amazing, she guided us helped us and advised us on every aspect of, her knowledge was unbelievable, and so helpful, and made the whole experience a positive experience, thank you charlotte, you were brilliant ,

Reply from GO Outdoors - York Vangarde
We went in for a nosey at tents and left with one with thanks to Jack.
Lots to chose from and couldn't decide on air or poles.
Jack was very helpful and informative.

Reply from GO Outdoors - York Vangarde
We had a lovely time browsing with an excellent choice of products within this store.

Reply from GO Outdoors - York Vangarde
Found lots of lovely things to try on. Went to fitting rooms. Followed instructions. Rang bell and waited… and waited. The bell rang ok but no one responded. I left after 12 minutes. Frustrating and disappointing. Will not return in a hurry!

Reply from GO Outdoors - York Vangarde
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