GO Outdoors - York Vangarde Reviews 

1,406
TrustScore 4.5 out of 5

4.7

Vangarde Way, YO32 9AE Huntington, England, GB


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Rated 5 out of 5 stars

I originally ordered 2XL Peter storm Malham stretch waterproof jacket replace my existing 2XL, jacket arrived noticed cut of jackets fittings not same as other 2XL more tailored. Went to York Vangarde... See more

Company replied

Rated 5 out of 5 stars

We were at Go Outdoors York Vangarde Wednesday 9th September. My wife was looking for some extra shorts she had previously purchased in the Go Outdoors in Gateshead. We thought we were out of luck but... See more

Company replied

Rated 2 out of 5 stars

The York store is great, loads of stock. It's quite hard to find someone if you need assistance. I did buy a new coat and had to purchase the membership card at the tills. The thing that has irked m... See more

Company replied

Rated 5 out of 5 stars

What a wonderful young lady you have working for your company. Nibal is not only knowledgeable with the products you sell but also the best way you can pay with easy instalments making the whole exp... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

Written by the company

Order Queries If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse. Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Vangarde Way, YO32 9AE, Huntington, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,406)

35,808 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good

Very good store had a wide range of varieties of stock, dog friendly, staff are always happy to help and well educated about stock they are selling
Alex - was helpful when I was buying a tent he has tried a lot of the tents out and able to give recommendations through personal experience.
Josh - well educated about all camping gear and passed on some useful information. Didn’t feel like he was trying to up sell listened to what I needed and gave a range of recommendations and able to listed the pros and cons to each item. Also educated me on how to stay safe on a mountain and recommended things people tend to forget such as first aid kits.
Charlotte H - helped me find a new coat and educated me on how different fabrics work and how to correctly layer my items of clothing to stay warm on mountains in snowy conditions.
Beatrice and Morgan - helped me at check out on different days - helped me when I had left my membership card in the car and when I got logged out of my student discount
Over all this is a really good store and all staff seem to be well educated on a wide range of different equipment and are always happy to pass on information.

May 30, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great prices

Great prices, friendly knowledgeable staff.
What’s not to like!

May 29, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Awning tiles and great customer service

We had seen awning floor tiles on the website but couldn’t find them on the shop floor. We asked Erin, who checked to see if there were any in the back. Found them, waited while we worked out how many ( even provided pen and paper) and then took the packs to the tills for us. I hope Go Outdoors appreciate what great staff they have at York.

May 28, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Katie made a very big impression on our…

Katie made a very big impression on our visit I met her when I wanted to use the fitting room not only was she friendly and knowledgeable but she took time to engage us asking about interests and pointed out things what we might like so much so I bought 2 of one product and another 3 items which I didn't come in for
Well done

May 22, 2026
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great staff!

Went to buy camping chairs for an exciting trip for the south of France. My fiancé is of larger size so needed assistance knowing what chair to get. Adam was SO helpful. We couldn’t differentiate arm to elbow but he swooped in like a true hero. He was so polite and genuinely one of the best employee interactions I have in a long time. I just had to make a review. Thank you Adam you’ve made our holiday!

May 29, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good camping chair

Went to buy a camping chair today. Got a really high quality one. Talked to a staff member called Adam was really helpful in finding right one.

May 29, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Owen was great

Owen was great, explained things really well and went out of his way to help me out and make everything easier. Will definitely return.

May 29, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service from Alex

Popped in to look at barbecues and wanted to say how incredibly helpful, pleasant, polite and patient(!) Alex was. Excellent service - thank you very much!

May 24, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

There was a Passenger T-Shirt I wanted…

There was a Passenger T-Shirt I wanted to buy for my wife, sadly her size was not on the rail. I asked a store assistant (Katie) who let me know there was 1 in stock. She searched the store and came back with it for me. Purchase made!
A very happy husband and dad of two wild toddlers. Thank you Katie!

May 28, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Went into go outdoors today in…

Went into go outdoors today in Huntington , A really nice man called Callum couldn’t do enough for us.
We wanted a beginners course fishing set up for two people.
We didn’t want to spend a massive amount but we wanted stuff that was good for our needs.
Callum obviously a very experienced fisher man , sorted us out with everything we needed and it didn’t break the bank.
Just like to say a massive big thank you to Callum for sorting everything out.
It was very much appreciated

May 28, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Good range

Good range of camping equipment but still no tent porches in stock tried so many stores and can't get one.

May 28, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great staff help from Izzy & Katie

Katie and Izzy both really helped me to choose the right waterproof. They were both really patient, gave good advice and information and worked together well to help me make a decision. They really impressed me.

May 28, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Mark in footwear was amazing

Mark in footwear was amazing. A great knowledge of walking boots and the right socks to use. Incredibly helpful

May 27, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Extremly nice and attentative service

Extremly nice and attentative service, getting support if needed and on top of all, even helpful and hands on with fixing the rack.
ADAM his name. Wish him success!

May 26, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Visited this morning and saw Alex

Visited this morning and saw Alex. I asked him about exchanging a product . He then saw us at the Yeti counter and asked if he could help. He was excellent! Looked up the item we needed on his iPad and when he saw they were in stock but not on the counter he went off to find it for us! He was very helpful and friendly unlike the girl on the till who did the exchange for us!

May 24, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Alex went above and beyond to help us…

Alex went above and beyond to help us today. Thank you!

May 24, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Katie was extremely helpful during our…

Katie was extremely helpful during our visit to get my son kites out for his DofE bronze expedition. She recommended items within our budget and took his personal preferences into account while giving some really good advice on layering. Thank you Katie

May 24, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Clive was fantastic in helping us to…

Clive was fantastic in helping us to decide to purchase the text box and even showed us how to set it up / fold down
Absolutely outstanding customer experience. Thank you Clive

May 23, 2026
Unprompted review
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very large store so needed staff help…

Very large store so needed staff help to find things all staff we asked were very helpful and we felt the items we purchased were good value for money

May 17, 2026
GO Outdoors - York Vangarde logo

Reply from GO Outdoors - York Vangarde

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

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