I originally ordered 2XL Peter storm Malham stretch waterproof jacket replace my existing 2XL, jacket arrived noticed cut of jackets fittings not same as other 2XL more tailored. Went to York Vangarde... See more
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Vangarde Way, YO32 9AE Huntington, England, GB
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I originally ordered 2XL Peter storm Malham stretch waterproof jacket replace my existing 2XL, jacket arrived noticed cut of jackets fittings not same as other 2XL more tailored. Went to York Vangarde... See more
Company replied
We were at Go Outdoors York Vangarde Wednesday 9th September. My wife was looking for some extra shorts she had previously purchased in the Go Outdoors in Gateshead. We thought we were out of luck but... See more
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The York store is great, loads of stock. It's quite hard to find someone if you need assistance. I did buy a new coat and had to purchase the membership card at the tills. The thing that has irked m... See more
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What a wonderful young lady you have working for your company. Nibal is not only knowledgeable with the products you sell but also the best way you can pay with easy instalments making the whole exp... See more
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Order Queries If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse. Contact us via Customer Care
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Vangarde Way, YO32 9AE, Huntington, England, United Kingdom
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Very good store had a wide range of varieties of stock, dog friendly, staff are always happy to help and well educated about stock they are selling
Alex - was helpful when I was buying a tent he has tried a lot of the tents out and able to give recommendations through personal experience.
Josh - well educated about all camping gear and passed on some useful information. Didn’t feel like he was trying to up sell listened to what I needed and gave a range of recommendations and able to listed the pros and cons to each item. Also educated me on how to stay safe on a mountain and recommended things people tend to forget such as first aid kits.
Charlotte H - helped me find a new coat and educated me on how different fabrics work and how to correctly layer my items of clothing to stay warm on mountains in snowy conditions.
Beatrice and Morgan - helped me at check out on different days - helped me when I had left my membership card in the car and when I got logged out of my student discount
Over all this is a really good store and all staff seem to be well educated on a wide range of different equipment and are always happy to pass on information.

Reply from GO Outdoors - York Vangarde
Great prices, friendly knowledgeable staff.
What’s not to like!

Reply from GO Outdoors - York Vangarde
We had seen awning floor tiles on the website but couldn’t find them on the shop floor. We asked Erin, who checked to see if there were any in the back. Found them, waited while we worked out how many ( even provided pen and paper) and then took the packs to the tills for us. I hope Go Outdoors appreciate what great staff they have at York.

Reply from GO Outdoors - York Vangarde

Reply from GO Outdoors - York Vangarde
Katie made a very big impression on our visit I met her when I wanted to use the fitting room not only was she friendly and knowledgeable but she took time to engage us asking about interests and pointed out things what we might like so much so I bought 2 of one product and another 3 items which I didn't come in for
Well done

Reply from GO Outdoors - York Vangarde
Went to buy camping chairs for an exciting trip for the south of France. My fiancé is of larger size so needed assistance knowing what chair to get. Adam was SO helpful. We couldn’t differentiate arm to elbow but he swooped in like a true hero. He was so polite and genuinely one of the best employee interactions I have in a long time. I just had to make a review. Thank you Adam you’ve made our holiday!

Reply from GO Outdoors - York Vangarde
Went to buy a camping chair today. Got a really high quality one. Talked to a staff member called Adam was really helpful in finding right one.

Reply from GO Outdoors - York Vangarde
Owen was great, explained things really well and went out of his way to help me out and make everything easier. Will definitely return.

Reply from GO Outdoors - York Vangarde
Popped in to look at barbecues and wanted to say how incredibly helpful, pleasant, polite and patient(!) Alex was. Excellent service - thank you very much!

Reply from GO Outdoors - York Vangarde
There was a Passenger T-Shirt I wanted to buy for my wife, sadly her size was not on the rail. I asked a store assistant (Katie) who let me know there was 1 in stock. She searched the store and came back with it for me. Purchase made!
A very happy husband and dad of two wild toddlers. Thank you Katie!

Reply from GO Outdoors - York Vangarde
Went into go outdoors today in Huntington , A really nice man called Callum couldn’t do enough for us.
We wanted a beginners course fishing set up for two people.
We didn’t want to spend a massive amount but we wanted stuff that was good for our needs.
Callum obviously a very experienced fisher man , sorted us out with everything we needed and it didn’t break the bank.
Just like to say a massive big thank you to Callum for sorting everything out.
It was very much appreciated

Reply from GO Outdoors - York Vangarde
Good range of camping equipment but still no tent porches in stock tried so many stores and can't get one.

Reply from GO Outdoors - York Vangarde
Katie and Izzy both really helped me to choose the right waterproof. They were both really patient, gave good advice and information and worked together well to help me make a decision. They really impressed me.

Reply from GO Outdoors - York Vangarde
Mark in footwear was amazing. A great knowledge of walking boots and the right socks to use. Incredibly helpful

Reply from GO Outdoors - York Vangarde
Extremly nice and attentative service, getting support if needed and on top of all, even helpful and hands on with fixing the rack.
ADAM his name. Wish him success!

Reply from GO Outdoors - York Vangarde
Visited this morning and saw Alex. I asked him about exchanging a product . He then saw us at the Yeti counter and asked if he could help. He was excellent! Looked up the item we needed on his iPad and when he saw they were in stock but not on the counter he went off to find it for us! He was very helpful and friendly unlike the girl on the till who did the exchange for us!

Reply from GO Outdoors - York Vangarde
Alex went above and beyond to help us today. Thank you!

Reply from GO Outdoors - York Vangarde
Katie was extremely helpful during our visit to get my son kites out for his DofE bronze expedition. She recommended items within our budget and took his personal preferences into account while giving some really good advice on layering. Thank you Katie

Reply from GO Outdoors - York Vangarde
Clive was fantastic in helping us to decide to purchase the text box and even showed us how to set it up / fold down
Absolutely outstanding customer experience. Thank you Clive

Reply from GO Outdoors - York Vangarde
Very large store so needed staff help to find things all staff we asked were very helpful and we felt the items we purchased were good value for money

Reply from GO Outdoors - York Vangarde
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