Delivered 2 days early than you advised, which could have been a problem had we not happened to be in. And in a 7.5Ton truck in spite of my message asking that a small van be used due to restricted ac... See more
Company replied
Goshopdirect
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See what reviewers are saying
Dropped a star because.. Proposed delivery date was not suitable but order confirmation stated that the courier would notify of delivery and at that point the delivery could be amended. No such notif... See more
Company replied
Would have given no stars but that isn't an option! Order was placed on eBay accidentally and the cancelled immediately. However they still took the money from my bank account and do not respond to me... See more
Company replied
Dualit toaster well priced. Other than a slight negative that I paid for extra delivery for next day delivery on Saturday and toaster only came on Tuesday. It should say that they don’t deliver on... See more
Company replied
Company details
Information provided by various external sources
We are Go Shop Direct, your one stop shop for all things electronic. We're dedicated to giving you the very best appliances, with a focus on service, customer care and trust.
Contact info
38 Bluestem Road, IP9 3RR, Ipswich, United Kingdom
- 01473 276 431
- sales@goshopdirect.co.uk
- www.goshopdirect.co.uk
Reply from Goshopdirect
Hi Camelia,
Thank you for taking the time to provide your feedback. We're glad you had a good experience.
Best regards,
Go Shop Direct
Items as described
December 13, 2018
Unprompted review
Reply from Goshopdirect
Hello,
Thank you for taking the time to give us your feedback. It's much appreciated.
We're constantly looking for ways to improve, so if there was anything that wasn't to your expectation, please let us know so we can rectify it immediately, and hopefully give you a 5 star experience next time.
Best regards,
Go Shop Direct
Babyliss super stubble
Excellent price for item ordered. Excellent delivery service would highly recommend
December 7, 2018
Unprompted review
Reply from Goshopdirect
Hello Mrs Marsh,
We're happy to hear you found the product you wanted at a great price.
We very much appreciate you taking the time to leave a review, so thank you.
Best regards,
Go Shop Direct
Great service great price great…
Great service great price great customer service with fast response to email.
Great items.
December 7, 2018
Unprompted review
Reply from Goshopdirect
Hello Lynda,
Thank you for taking the time to give us your feedback, it's much appreciated.
We're glad you're happy with the service provided.
Best regards,
Go Shop Direct
It was easy to order and my parcel came…
It was easy to order and my parcel came within two days.
Excellent service.
December 6, 2018
Unprompted review
Reply from Goshopdirect
Hello Anthony,
Thank you for your kind review.
We're very happy you've enjoyed your experience with us.
Best regards,
Go Shop Direct
item not delivered
The item I ordered has not been delivered, and all emails sent have been unanswered. I even tried the phone number but that didnt work
December 3, 2018
Unprompted review
Reply from Goshopdirect
Hello,
We're devastated to hear you have had such a bad experience. Please contact our customer service email address sales@goshopdirect.co.uk so we can get the details of your order, and of course offer some compensatory measures.
There was an area of the site where the new customer service number had not been amended but this has now been rectified. We sincerely apologise for the inconvenience this has caused you. Please contact the email address above and we will sort your situation as a priority.
Best regards,
Go Shop Direct
I was delighted with the toaster
I was delighted with the toaster. It arrived quickly and was an excellent price.
November 30, 2018
Unprompted review
Reply from Goshopdirect
Hello Elizabeth,
Thank you for your kind review. We're glad you're happy with the product and our service.
Best regards,
Go Shop Direct
Product supplied was packed well and…
Product supplied was packed well and arrived safely... No problems encountered.
November 30, 2018
Unprompted review
Reply from Goshopdirect
Hello Christopher,
We're glad the delivery of your goods was seamless and you were happy with the service.
Thank you for taking the time to give us your feedback.
Best Regards,
Go Shop Direct
Website was easy to follow and delivery…
Website was easy to follow and delivery was day before promised no complaints
November 30, 2018
Unprompted review
Reply from Goshopdirect
Hello Geoffrey,
We appreciate your feedback in regards to the website, and we're delighted you received your goods earlier than expected.
Best Regards,
Go Shop Direct
excellent price better than all others…
excellent price better than all others who were on a Black Friday price.
already recomended site to friends.
First class delivery, on time.
November 29, 2018
Unprompted review
Reply from Goshopdirect
Hello Michael,
We're delighted to hear you had such a good experience with Go Shop Direct.
We hope to see you and your friends very soon.
Best regards,
Go Shop Direct
Excellent service
Excellent service, and so quick. Would not hesitate to buy again.
November 29, 2018
Unprompted review
Reply from Goshopdirect
Hello Isobel,
Thank you for your kind review. We're very glad that you were happy with our service.
We'd love to have you back!
Best regards,
Go Shop Direct
Reply from Goshopdirect
Hello Charles,
We're very pleased you're happy with your Go Shop Direct experience.
We appreciate your feedback.
Best Regards,
Go Shop Direct
Dualit toaster well priced
Dualit toaster well priced. Other than a slight negative that I paid for extra delivery for next day delivery on Saturday and toaster only came on Tuesday. It should say that they don’t deliver on Sundays and stop you paying extra in that case.
I do like the toaster though which is nicer than the last Dualit toaster I had.
November 24, 2018
Unprompted review
Reply from Goshopdirect
Hello,
Thank you for your kind review. We apologise for the inconvenience this caused you.
You are absolutely right. We need to make it much clearer on our site that Next Day Deliveries cannot be fulfilled if ordered at the weekend. We will rectify this immediately to make this clearer for future customers. In your case please send us a message via our customer service contact address; sales@goshopdirect.co.uk and we will organise some compensatory measures for you.
Best regards,
Go Shop Direct
cheapest Dualit kettle
Dualit kettles are expensive and at the time go shop direct was the place to get the cheapest one that I wanted so that’s what I did.
November 23, 2018
Unprompted review
Reply from Goshopdirect
Hello Alison,
Thank you very much for your feedback. We're very glad you found what you wanted at an affordable price.
Thank you for shopping with Go Shop Direct :)
Best Regards,
Go Shop Direct
great service and email to let us know…
great service and email to let us know when product would arrive and arrived in good time. The mixer is a Christmas gift for our son, so at the moment cannot comment on the actual product
November 17, 2018
Unprompted review
Delivered the wrong item
November 10, 2018
Unprompted review
Reply from Goshopdirect
Hi Don,
We apologise that you did not receive the item you were expecting. Could you provide more details about your experience so we can ensure this does not happen again, and perhaps provide some compensatory measures?
Again, we apologise for any inconvenience caused.
Best Regards,
Go Shop Direct
Dualit top quality product
October 14, 2018
Unprompted review
Website Order
Good communication, quick d livery and we'll packaged item. Very happy thank you
September 29, 2018
Unprompted review
Brilliant company
Brilliant company, purchased a dualit kettle which was so much cheaper than other companies. Delivered within 2 days. Highly recommended. Many thanks
August 20, 2018
Unprompted review
Excellent service
Excellent service; so much cheaper than the high street. Will use again.
August 19, 2018
Unprompted review
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