Delivered 2 days early than you advised, which could have been a problem had we not happened to be in. And in a 7.5Ton truck in spite of my message asking that a small van be used due to restricted ac... See more
Company replied
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Delivered 2 days early than you advised, which could have been a problem had we not happened to be in. And in a 7.5Ton truck in spite of my message asking that a small van be used due to restricted ac... See more
Company replied
Dropped a star because.. Proposed delivery date was not suitable but order confirmation stated that the courier would notify of delivery and at that point the delivery could be amended. No such notif... See more
Company replied
Would have given no stars but that isn't an option! Order was placed on eBay accidentally and the cancelled immediately. However they still took the money from my bank account and do not respond to me... See more
Company replied
Dualit toaster well priced. Other than a slight negative that I paid for extra delivery for next day delivery on Saturday and toaster only came on Tuesday. It should say that they don’t deliver on... See more
Company replied
We are Go Shop Direct, your one stop shop for all things electronic. We're dedicated to giving you the very best appliances, with a focus on service, customer care and trust.
38 Bluestem Road, IP9 3RR, Ipswich, United Kingdom
Fast delivery.Can opener really great price.Works well
Really simple to order, quick delivery, really good service.
A straightforward transaction, easy ordering. Delivery time a bit slow, at a week and not much communication, otherwise pleased with the product, the packing and service.
After taking order refunded the sale after 4 days with no reason given and the day before delivery was due. Will not be using them again
goshopdirect were very good and item arrived in 3 days wasn't expecting it to be so quick
This was my first order from this company, excellent service received.
I ordered a dualit hand blender and by far this was the most competitive price. It was dispatched promptly and arrived well packaged within a few days. The hand blender is in perfect condition and boxed and I'm so happy with the great service. I would buy again from Goshopdirect.
Shockingly poor customer service and sub standard items. Ordered an aircon unit from them through Tesco, first one arrived broken covered in liquid, phoned straight away afte hour on phone sorted a collection for next day and a replacement to also arrive next day. Collection driver came empty handed and very rude about how to collect this item. (Good old yodel, shows how cheap they are).
Then a further 24hrs later the replacement arrives and guess what another broken unit. Now been a weekend of course they was closed. So spoke to Tesco who sent them email to call me on Monday. No call received, called them and get given the usual crap about having wait for item to be received back at warehouse and then refund which would take up to 2 weeks!!
Well they kept to word of illegally with holding refund and took Tesco to threaten legal action for them to suddenly have processed it! Love it when I get told that they forgot!
Personal advice do not go anywhere near this company, and looking at reviews I’m not alone. But can guarantee I will get a reply from them saying it was my fault or something.
Price was amazing, best on internet....& boy, did I do my homework. Delivery was equally amazing, ordered my Dualit kettle & toaster on Wednesday evening...they arrived Friday morning!
Highly recommend this company!
I ordered a Dualit kettle on 24hr delivery. I received the kettle approx 5 days later, that was after I called Goshopdirect to chase up the order. Poor service given that I had to pay extra for 24hr delivery!
The kettle arrived - rather than being stainless steel, its stainless plastic but it looks okay, I just don’t think it will last anywhere near as long as my last Dualit, a Which Best Buy.

Reply from Goshopdirect
Website easy to use with prompt delivery.
Goods arrived promptly within expected period and are in good working order. Thank you
I received my product in good time and good condition. It was also well priced
Good price and prompt delivery. Happy to recommend this seller.
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