Very poor customer service and beware of the RTB warranty, YOU HAVE TO PAY. Taking them to court to recover costs, as it was supposed to be repaired FOC as it was within 12 months. DO NOT BUY FROM THE... See more
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See what reviewers are saying
Ordered a Lenovo ThinkPad x220 which I love but the quality of the refurbishment is questionable. The charge runs out in less than an hour (didn't replace battery). The camera and microphone don't wor... See more
First postage after paying the laptop took them 6 day. Ok I get it. I got the laptop turned out to be different model. I contacted them they promised to send me another one which they did. It just tur... See more
I purchased a reconditioned Dell laptop from Solent Laptops (also trading as Grabalaptop, My Cheap Laptop and Newandusedlaptops4u on eBay) in autumn 2022 for £119.99. It was sold running... See more
Company details
Information provided by various external sources
Refurbisher & Reseller of good 2nd user Core Branded Laptops
Contact info
Unit I, OYO Business Units, Fishers Grove, PO6 1RN, Portsmouth, United Kingdom
- 02392374087
- liam@solentlaptops.com
- www.grabalaptop.com
1.6
Bad
131 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
Great product, excellently refurbished and recommended to all my friends.
May 21, 2019
Unprompted review
Reply from Grabalaptop
Michaelm
Thanks for the review and also the recommendation, we always aim to ensure a customers experience is good enough that they would offer their recommendation to others and are pleased to see that we managed this in your case
We hope to hear from you in the future
Regards
Grabalaptop
Easy, quick and quality
Easy and quick shipping, quality second-handed laptop!
May 19, 2019
Unprompted review
Reply from Grabalaptop
Debora,
Thanks for the review
It's great to read you found our item of good quality
We hope to hear from you again
Regards
Grabalaptop
Good service but should be in contact…
Good service but should be in contact with the client more as the company has a lot to offer.
May 15, 2019
Unprompted review
Reply from Grabalaptop
Justin,
Thank you for the great review regarding service
We would love to hear from you in regards to what you felt we could have done better with communication, therefore if you would be kind enough to give us a call to discuss this we would appreciate it.
We are always looking at ways to improve as a company and any feedback regarding this is most certainly appreciated
In the meantime however if we can be of any other service to you please also do be in touch
Regards
Grabalaptop
excellent service and quality refurbishment.
despite that the laptop is an older model than what I expected the refurbishment is very good quality. It is very fast, and with lots of room for all my pictures documents and videos. A great multi-purpose computer!!
May 8, 2019
Unprompted review
Reply from Grabalaptop
Osvaldo,
Thank you for the great review, we are glad that you are finding it useful
We hope to hear from you again
Regards
Grabalaptop
AWESOME LAPTOP WITH TIMELY DELIVERY
April 30, 2019
Unprompted review
Reply from Grabalaptop
We are very pleased you are happy with your purchase and the delivery time Alok, thanks for reviewing us and offering your opinion
We hope to hear form you again
Regards
Grabalaptop
Quality Service
Quality Service, I would recommend this Company to anyone.
April 27, 2019
Unprompted review
Reply from Grabalaptop
Thank you Kevin for the excellent review
We really appreciate the recommendation
We hope to hear from you again
Regards
Grabalaptop
Laptop arrived just as described
Laptop arrived just as described. Very good value!
April 26, 2019
Unprompted review
Reply from Grabalaptop
Tom,
Thank you so much for the great review
We would love to hear why you didn't quite feel our service was 5 star as we always try to improve
If you would be kind enough to be in touch we would appreciate your tim
We are however pleased that you feel your item was good value and hope to hear from you again
Regards
Grabalaptop
Very pleased.
I'm not sure I got the model of laptop I was expecting but it was to the same specification and does the job I wanted it for. Delivery was very quick although a bit more information on delivery time would have been helpful. All in all I highly recommend buying from this seller.
April 20, 2019
Unprompted review
Reply from Grabalaptop
Mike,
Thanks for the great review, however we noticed you have mentioned the model you received isnt quite the model ordered so if this is a concern of yours we would only be too happy to help so please do be in touch regarding this matter
Regards
Grabalaptop
Speedily, reliable laptops at reasonable prices with top tech team
Having received my HP Pro Refurbished laptop speedily (within a couple of days of ordering) I recently also received a follow up email, a few weeks on, to check that everything was okay with the laptop. When I rang to double check set up initially, I received quick and professional assistance from the tech team. They loaded Windows 10 as an upgrade on it and it has been running smoothly.
You would never know the difference between this and a new laptop, it runs quickly and there have been no issues at all. I would definitely recommend Grabalaptop to other customers seeking an economical but reliable computer. Many thanks.
April 17, 2019
Unprompted review
Reply from Grabalaptop
Claire,
Thanks a lot for the time taken to review us
We are so pleased you are totally happy with your order and our service that came with it
We hope to hear from you again
Regards
Grabalaptop
Very good product and service
April 17, 2019
Unprompted review
Reply from Grabalaptop
Derek,
Thank you so much for the excellent review
We are happy to ready you were pleased with our item and service
We hope to hear from you again soon
Regards
Grabalaptop
So far so excellent great laptop fast…
So far so excellent great laptop fast service one tiny fault sticking on the d character but hey at this price what's not to love
April 16, 2019
Unprompted review
Reply from Grabalaptop
Mark,
Thanks for the excellent review
We can see you have an issue there with your item, please do be in touch as we are only to happy to help resolve this for you
Regards
Grabalaptop
GREAT CUSTOMER SERVICE
Thanks for your email, my son has had no issues with the laptop.
Nice to see great customer service checking everything is ok.
April 16, 2019
Unprompted review
Reply from Grabalaptop
Mrs Bradley,
Thanks for the excellent review and also the appreciation of our after sales care
If we can ever help please just ask
Regards
Grabalaptop
Laptop was in great condition and…
Laptop was in great condition and exceptional value.
April 16, 2019
Unprompted review
Reply from Grabalaptop
Richard,
Thanks for the excellent review
We are pleased you felt your item was exceptional value and hope that should you need another that you come back to us once again
Regards
Grabalaptop
Great Laptop
Worked straight out of box and does everything I need, quick and efficient service, cant fault it.
April 15, 2019
Unprompted review
Reply from Grabalaptop
Ed,
Thank you for taking the time to review us. We are glad you are happy with your item
We hope to hear from you again
Regards
Grabalaptop
I was very pleased indeed with both the…
I was very pleased indeed with both the service and the product and would definitely recommend them and use them again. I was also impressed with the quick delivery and excellent protective packaging.
April 15, 2019
Unprompted review
Reply from Grabalaptop
Anon,
Thank you for the amazing review, we are glad you appreciated our packaging and also our delivery time
We would more than appreciate another visit from yourself to our website should you need another laptop
Regards
Grabalaptop
Got laptop within day's very happy with…
Got laptop within day's very happy with their support.
Will definitely buy from them again.
April 15, 2019
Unprompted review
Reply from Grabalaptop
A.D
Thank you for the review and the recommendation, we really appreciate it
We look forward to hearing from you again
Regards
Grabalaptop
I queried about the specifications
I queried about the specifications. Had not one, but three email replies from different persons at the web site (luckily consistent!). Communications were excellent and very polite.
April 15, 2019
Unprompted review
Reply from Grabalaptop
Luke,
Thank you so kindly for your excellent review
We are glad you felt we were all on the same page and that you were happy with the outcome
We hope to hear from you again
Regards
Grabalaptop
Reply from Grabalaptop
Andrew,
Thanks for the 5 star review
We are very happy to hear you would recommend our service and hope to hear from you again
Regards
Grabalaptop
Reply from Grabalaptop
Robert,
Thank you for the excellent 5 star review
We are so glad to hear you are happy with your item
We hope to hear from you again
Regards
Grabalaptop
Excellent- no reservations
Excellent- no reservations, I would recommend this company to anyone.
April 9, 2019
Unprompted review
Reply from Grabalaptop
Liz,
Thank you so much for the excellent review
We are so thankful for the recommendation
Regards
Grabalaptop
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