Very poor customer service and beware of the RTB warranty, YOU HAVE TO PAY. Taking them to court to recover costs, as it was supposed to be repaired FOC as it was within 12 months. DO NOT BUY FROM THE... See more
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See what reviewers are saying
Ordered a Lenovo ThinkPad x220 which I love but the quality of the refurbishment is questionable. The charge runs out in less than an hour (didn't replace battery). The camera and microphone don't wor... See more
First postage after paying the laptop took them 6 day. Ok I get it. I got the laptop turned out to be different model. I contacted them they promised to send me another one which they did. It just tur... See more
I purchased a reconditioned Dell laptop from Solent Laptops (also trading as Grabalaptop, My Cheap Laptop and Newandusedlaptops4u on eBay) in autumn 2022 for £119.99. It was sold running... See more
Company details
Information provided by various external sources
Refurbisher & Reseller of good 2nd user Core Branded Laptops
Contact info
Unit I, OYO Business Units, Fishers Grove, PO6 1RN, Portsmouth, United Kingdom
- 02392374087
- liam@solentlaptops.com
- www.grabalaptop.com
1.6
Bad
131 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am absolutely DELIGHTED with my…
I am absolutely DELIGHTED with my laptop. Your service is excellent and I will definitely buy another one from you when necessary. I will also recommend you to friends & family.
The packaging was excellent, the delivery was just about on time and the laptop itself is in much better condition that I had expected. My reason for purchase was to get a Windows 7 machine that is faster than my old laptop. I really don't like Windows 10. Thank you so much!
March 26, 2019
Unprompted review
Reply from Grabalaptop
Dianne,
Thank you so kindly for your amazing 5 star review for our company, we are so pleased that you felt our service was excellent and that you are only too happy to recommend us to friends and family alike.
Thanks again for the order, hope to hear from you again
Grabalaptop
Very pleased
Excellent Dell Latitude with battery and office options added quick delivery easy set up very pleased
March 20, 2019
Unprompted review
Reply from Grabalaptop
Jane,
I would just like to point out so others are aware that when you state your laptop did not have Windows, what you actually mean is the program Microsoft Office (Word, Excel, Powerpoint etc) in which are programs that do not come with Windows.
Windows is on every machine that we ship from our building, this is the Operating System and it's required for any use of a Laptop.
Unfortunately as an Authorised Refurbisher for Microsoft we are not allowed to sell the license of MS Office without bundling it with a Computer, this is why you were informed that unfortunately as you did not opt to purchase Office at the time you placed your order, we were unable to supply it thereafter.
We were not being unsympathetic, we were merely following rules
However, with that said we are disappointed to hear that you were not too happy with the cosmetic condition of the laptop, please do be in touch and send us some pictures as if we feel this item is in unacceptable condition we would only be too happy to swap it for you and at this point as we are readying a new machine for you, we may well be able to help with MS Office
Regards
Grabalaptop
arrived quickly
arrived quickly - the laptop was as we hoped - easy to set up
March 20, 2019
Unprompted review
Reply from Grabalaptop
Thank you for the amazing review
We are glad you found it easy to set up
Regards
The storage product was very good and…
The storage product was very good and easy to install.
Also very quick and good turnaround in getting product picked / despatched and then delivered.
would recommend to others.
March 9, 2019
Unprompted review
Reply from Grabalaptop
Curtis,
Thanks for the kind review, we are glad all is well with your product.
We hope to hear from you again
Regards
Arrived in good condition and every I…
Arrived in good condition and every I wanted done was completed.. good service!!
March 7, 2019
Unprompted review
Reply from Grabalaptop
Raj,
Thanks for the excellent review!
We are pleased we adhered to your needs
Hope to hear from you again
Regards
Brought a laptop for my daughter
Brought a laptop for my daughter. Arrived on time and in excellent condition. Very happy
February 28, 2019
Unprompted review
Reply from Grabalaptop
Ben,
Thanks for the 5 star review, we are happy to see you are happy with your daughter's present!
We hope to hear from you again in the future
Regards
Good website.
Good website, called company for clarification of a couple of points before placing order. Computer arrived on time and fired up straightaway. No issues. My son had bought a computer from this supplier previously (4 years ago 'ish) and has had no issues. I'd recommend.
February 23, 2019
Unprompted review
Reply from Grabalaptop
Thanks Rob for your excellent review of Grabalaptop
We really appreciate the time taken to write a review and we are also glad to hear that you purchased through recommendation
Regards
Grabalaptop
SOLENT LAPTOPS LTD ABSOLUTELY GREAT
Bought a Lenovo X230 from Solent Laptops LTD. The product had minor imperfections which is normal and acceptable on a refurbished product.I had a minor issue when it arrived with the wifi card,I called them up. They sent me the bar code with the address to send it back. They fixed the issue straight away and they sent me back the laptop. Excellent product and great customer service.
I am very happy and would definitely recommend it to anyone that wants a powerful laptop at a great price.
September 29, 2018
Unprompted review
Reply from Grabalaptop
Thank you FO for the amazing review
We are glad that you felt that although you had a small issue that we resolved it for you in a sufficient way
Regards
Grabalaptop
Taken delivery today of a refurbished…
Taken delivery today of a refurbished Lenovo Laptop. Found service overall excellent, delivery tight and packaging thorough, and the product exactly as ordered, clean and tidy.
An impressive service all round, and would recommend this company to anyone.
September 19, 2018
Unprompted review
Reply from Grabalaptop
Mike,
Thank you for the 5 star review, we really appreciate it
We are so glad you felt our all round service was good and hope you come back to us in the future
Regards
Grabalaptop
Ordered a Dell Latitude E6430 with…
Ordered a Dell Latitude E6430 with 120gb SSD due to fast chip set for around £220 - is equivalent speed to more modern Dells for around £800 - price was very good, communication and customer service was very good and the machine itself is exactly what i wanted - very fast and able to multi task with ease and it has minimal (1 4mm crack and a bit of a scuff) cosmetic damage, nothing important is damaged , it looks good, performs well and comes with 1 year warranty - would definitely recommend and would use again
June 2, 2018
Unprompted review
Reply from Grabalaptop
Thank you Scott for the excellent review of our company
The time taken to write such review is greatly appreciated
We are most pleased to hear you would recommend us!
Regards
Grabalaptop
Great experience!!
Initially dubious about buying something as valuable as a laptop at long distance, these guys really put me at ease.
Great service, prompt delivery, easy to deal with and a perfect refurbished laptop.
No hesitation to recommend👍
January 3, 2018
Unprompted review
Reply from Grabalaptop
Thanks for the excellent review Chris, we really appreciate the time taken
We are glad all is well with your item
Regards
Grabalaptop
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