Grade Potential Reviews 153

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their wonderful demeanor, knowledge, and patience. The service is frequently highlighted as excellent, with many people appreciating the efficiency and ease of the overall experience, including the user-friendly approach and quick response times. However, some customers also noted issues with billing practices, reporting discrepancies or unexpected charges. A few other people also felt that customer service was unresponsive or unhelpful in resolving problems, and some experienced difficulties with tutor matching and scheduling.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the tutors for being... See more

Service

Reviewers mention positive feedback about service, with many praising the high quality and convenience of the... See more

User experience

Consumers find the user experience to be overwhelmingly positive. Many reviewers express gratitude for the... See more

Customer service

Users describe positive interactions with customer service. Many reviewers appreciate the professionalism,... See more

Response time

Customers consistently note positive experiences with response times. Many appreciate the prompt contact and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our tutor, Guillermo, is wonderful. He adjusts his delivery for each of my kids to ensure they are receiving the instruction in a way that is most conducive for them. He doesn’t just focus on the equa... See more

Rated 5 out of 5 stars

I’ve only had 1 lesson so far, but my tutor is really knowledgeable, kind and patient. She has told me things I didn’t know about my ancestry just by my grandparents name (my dad is 1st gen American,... See more

Rated 5 out of 5 stars

Tiara has been absolutely amazing with my son, Alan. she was kind, patient, and incredibly understanding. She truly takes the time to connect with him and meets him where he is, which means so muc... See more

Rated 5 out of 5 stars

My 7th grader is hugely benefiting from the in-home tutoring service provided by Grade Potential tutoring. The tutor is very prompt, works with our convenient timings. The tutor is able to explain it... See more


Company details

  1. Tutoring Service
  2. Career and Education Provider
  3. Private Tutor

Written by the company

At Grade Potential, we believe the most impactful learning doesn’t need to happen through a screen. It happens face-to-face. It’s not just our preference, it’s the foundation of how we work with students and families every day. We focus on in-person tutoring because we’ve seen what happens when students build real relationships with the people helping them. We match each learner with a local, vetted educator who meets with them at home or at a location that works for the family. It’s familiar, consistent, and built for sustainable progress. We know every family’s needs are different. That’s why we offer virtual sessions when needed, especially for students in rural areas, with inconsistent home time, or who simply prefer learning online. But our model is intentionally built around real-life connection and in-person support because those elements tend to lead to stronger outcomes over time. Whether the subject is elementary reading or graduate-level writing, we help families find the right tutor for their needs, their pace, and their goals. And from first outreach to final session, we handle the logistics, the communication, and the follow-through, so the focus stays where it should: on consistent, high-quality learning.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

153 reviews

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1-star

Replied to 63% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I started trying to assistance for a 4…

I started trying to assistance for a 4 year child 3 weeks age. They 1st placed tutor that 7pm was an acceptable time to start session. Then tried to place a tutor the teacher chemistry for high school students that has no experience with children. Still waiting for them to TRY to find a suitable match. This is unacceptable.!

February 17, 2026
Unprompted review
Grade Potential logo

Reply from Grade Potential

Thank you for bringing this to our attention. We’re sorry to hear about your experience and the frustration it may have caused. We understand your concerns regarding finding the right tutor match for your student. We understand how important it is to find the right tutor and are working to find an appropriate match.

Your feedback is important to us, and we appreciate you taking the time to share it to help improve our processes.

Rated 5 out of 5 stars

Anna

Anna, who is teaching me Spanish is very intelligent very soft spoken and very patient as a teacher. She speaks four languages fluently. This lady is very intelligent. I’m very happy with her instruction.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Tiara has been absolutely amazing with…

Tiara has been absolutely amazing with my son, Alan. she was kind, patient, and incredibly understanding. She truly takes the time to connect with him and meets him where he is, which means so much as a parent.

What really stood out to me is how much she genuinely cares. not just about teaching the material, but about Alan’s confidence and growth. She explains things in a way he understands and creates such a positive, encouraging learning environment. Alan feels comfortable with her, and that makes a huge difference.

We are so grateful for Tiara and would highly recommend her to any family looking for a caring, dedicated, and knowledgeable tutor.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Thank You!!

we have been tutoring now for aprox. 6-7 months and we appreciate all the help and support thats been given to us by grade potential tutoring! from finding a tutor who fit our needs and matched well with our student to the follow up messages asking how it is going! You guys have been awesome every step of the way! THANK YOU! 🙏

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Ms. Gwen

Ms. Gwen is amazing with our daughter. She’s able to keep our daughter interested in her studies which was difficult for me to do! Having her as an art teacher was a great bonus!

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

The tutor for college algebra is power!

The tutor for college algebra is an excellent match for our child. Their knowledge, patience and understanding of the learning style has been a huge plus, and a big stress relief that they have educational support they can count on to achieve the success to give themselves the understanding and confidence they have been working towards. So glad we found our tutor! Thank you!

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

My middle schooler had fallen WAY…

My middle schooler had fallen WAY behind in math. We reached out to Grade Potential and were set up with an amazing tutor within days. His grade has gone from consistently a D to an A- and he is feeling more confident.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Jennifer is great

Jennifer is great. Very patient and understanding. The session was productive while also allowing my son to take breaks and be comfortable.

The process to sign up was also comprehensive. Staff is very responsive and friendly.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Grade Potential is just what we needed!

Grade Potential has been great. My 10th grade son needs support with his geometry and chemistry classes. He has 2 fantastic tutors that are incredibly knowledgeable and are really helping him to understand both subjects better. Having tutors come to our home is also very convenient. Communication with the Grade Potential staff has also been wonderful. So glad we found this service.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Effective tutors

We appreciate that Grade Potential found two good tutors for our daughter. Although they are virtual and not in-person, both tutors have been very prepared and effectively engaged our daughter to keep learning interesting and fun.

February 2, 2026
Unprompted review

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