Grade Potential Reviews 154

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their wonderful demeanor, knowledge, and patience. The service is frequently highlighted as excellent, with many people appreciating the efficiency and ease of the overall experience, including the user-friendly approach and quick response times. However, some customers also noted issues with billing practices, reporting discrepancies or unexpected charges. A few other people also felt that customer service was unresponsive or unhelpful in resolving problems, and some experienced difficulties with tutor matching and scheduling.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the tutors for being... See more

Service

Reviewers mention positive feedback about service, with many praising the high quality and convenience of the... See more

User experience

Consumers find the user experience to be overwhelmingly positive. Many reviewers express gratitude for the... See more

Customer service

Users describe positive interactions with customer service. Many reviewers appreciate the professionalism,... See more

Response time

Customers consistently note positive experiences with response times. Many appreciate the prompt contact and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our tutor, Guillermo, is wonderful. He adjusts his delivery for each of my kids to ensure they are receiving the instruction in a way that is most conducive for them. He doesn’t just focus on the equa... See more

Rated 5 out of 5 stars

I’ve only had 1 lesson so far, but my tutor is really knowledgeable, kind and patient. She has told me things I didn’t know about my ancestry just by my grandparents name (my dad is 1st gen American,... See more

Rated 5 out of 5 stars

Tiara has been absolutely amazing with my son, Alan. she was kind, patient, and incredibly understanding. She truly takes the time to connect with him and meets him where he is, which means so muc... See more

Rated 5 out of 5 stars

My 7th grader is hugely benefiting from the in-home tutoring service provided by Grade Potential tutoring. The tutor is very prompt, works with our convenient timings. The tutor is able to explain it... See more


Company details

  1. Tutoring Service
  2. Career and Education Provider
  3. Private Tutor

Written by the company

At Grade Potential, we believe the most impactful learning doesn’t need to happen through a screen. It happens face-to-face. It’s not just our preference, it’s the foundation of how we work with students and families every day. We focus on in-person tutoring because we’ve seen what happens when students build real relationships with the people helping them. We match each learner with a local, vetted educator who meets with them at home or at a location that works for the family. It’s familiar, consistent, and built for sustainable progress. We know every family’s needs are different. That’s why we offer virtual sessions when needed, especially for students in rural areas, with inconsistent home time, or who simply prefer learning online. But our model is intentionally built around real-life connection and in-person support because those elements tend to lead to stronger outcomes over time. Whether the subject is elementary reading or graduate-level writing, we help families find the right tutor for their needs, their pace, and their goals. And from first outreach to final session, we handle the logistics, the communication, and the follow-through, so the focus stays where it should: on consistent, high-quality learning.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

154 reviews

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1-star

Replied to 63% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Effective tutors

We appreciate that Grade Potential found two good tutors for our daughter. Although they are virtual and not in-person, both tutors have been very prepared and effectively engaged our daughter to keep learning interesting and fun.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional

My daughter enjoys her tutoring sessions and I feel like her tutor complements her well. Thank you all so much for your outstanding services. I would recommend you all to everyone.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

The turto that our son work he so…

The turto that our son work he so amazing, he show different ways of math, and the other course, when they finish up the assignment our son ask if he play basketball and he actually do, I don't want another turto Our son get excited to see him

February 18, 2026
Unprompted review
Rated 1 out of 5 stars

Melissa left early, she gave on my child.

Melissa didn't stay for the full hour that I paid for. She gave up on my child. I do not want her return to my house.

February 15, 2026
Unprompted review
Grade Potential logo

Reply from Grade Potential

Thank you for alerting us to a concern with your experience. We strive for a great match the first time around, yet appreciate the opportunity to introduce you to a new tutor per our guarantee. While we're working to flag your account, please contact our office so we can support you completely.

Rated 5 out of 5 stars

Worth it!!

I was hesitant to go this route since we’re on a super tight budget, but once my daughter got to the age where I didn’t understand her math homework enough to help her, we realized we didn’t have any other choice. Grade Potential in Brandon, FL had great reviews and were reasonably priced, so we finally gave them a shot. I’m happy to say, I’m beyond amazed at how well the first 5 sessions have gone!! My daughter looks forward to her sessions, and her tutor (Ms. Debra—who is a school teacher during the day) has even helped her with her writing and punctuation in their down-time. We haven’t seen report cards to see the grade difference yet, but if her homework improvement is any indication… she will do amazing. I wish I had started this sooner!! I would absolutely recommend Grade Potential in Brandon, and can vouch for Ms. Debra being awesome!!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Your child will succeed with their tutors.

This is the first time using a tutor for any subject. Our 14 year old son is struggling with math so we thought let’s give it a try. We were matched with an incredible tutor. She made him feel comfortable she helped him with some work problems he had been struggling on. They both think his grade is definitely going to go up. When she left I asked him and he said I liked her I think she is going to help me let’s have her come again. And for a 14 year old boy and hon algebra for him to have an enjoyed learning is amazing.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great tuttors !

This is the third time I requested this tuttoring company for my daugther and the teachers are amazing!
They are efficient and the more important is that my daugther is happy because she improved a lot in school.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Loved our tutor!

Monica was our tutor and she did a great job with our daughter. Math was incredibly difficult but with Monica’s help we saw a big improvement with homework assignments and testing.

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

I signed up after reading awesome…

I signed up after reading awesome reviews and talking on the phone. They kept matching me with tutors that don't match my son's schedule. Now I got a disappointed child who no where close to comprehending Reading and Math. I am not worried will I even get a refund. Please parents don't waste your time

February 9, 2026
Unprompted review
Grade Potential logo

Reply from Grade Potential

Thank you for sharing your experience. We understand how important scheduling is, and we’re confident we can find the right tutor for your son. Please reach out to our customer support team so we can review your scheduling preferences in detail and figure out how to better communicate those needs with the tutor.

We’re here to support you and your son, and we’re confident we can find a solution that will make this right and turn around your experience, including refunding any unused sessions if we cannot meet your need. We appreciate the opportunity to support you and look forward to your call.

Rated 5 out of 5 stars

Ed was excellent!

Ed was excellent! He was soft spoken and had my daughter who has severe ADHD speaking softly as well. Everything I mentioned I wanted in a tutor when I spoke to the company I got! Ed turned frustration into curiosity! Which is amazing! Your support and enthusiasm will make math a much more positive experience! So grateful!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Our tutor

Our tutor, Guillermo, is wonderful. He adjusts his delivery for each of my kids to ensure they are receiving the instruction in a way that is most conducive for them. He doesn’t just focus on the equation at hand, but on teaching them how to fully understand the concepts. He asks them for feedback as part of each session, and provides me with a quick update also. Guillermo seems to genuinely care and take pride in his work, and our family enjoys working with him.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

My tutor George

My tutor George, sat through a meeting with me, to see what was going on and created a plan that help me get what I needed to get to the instructor, and everything went smoothly and I feel like what I was struggling with is becoming clear.

February 4, 2026
Unprompted review

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