Grapevine Estate Agents Reviews 

346
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and friendly, often going above and beyond to assist. Many highlight the excellent service, describing it as efficient, smooth, and stress-free, significantly easing property transactions. Reviewers frequently commend the clear, timely, and proactive communication, ensuring they are well-informed and supported throughout the process. People consistently highlight the team's professionalism and dedication, noting their ability to handle complex situations and provide reliable advice. Many customers express strong recommendations, indicating they would readily use the company's services again for future property needs. This reflects a highly positive and trustworthy experience for most users.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising the team for their professionalism,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scott was amazing from the very start — he gave an honest valuation and kept up great communication throughout the entire viewing process. I’d tried a couple of other agents before without much succes... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Grapevine highly enough! Oliver and Adam were brilliant throughout. Their advice was always honest and helpful. We had some challenges with the house we were buying and were concern... See more

Company replied

Rated 5 out of 5 stars

We have bought, let and sold via Grapevine and couldnt say better things about the team. They often went above and beyond to help us, were always fair, honest and transparent in their interactions wit... See more

Company replied

Rated 5 out of 5 stars

Scott was recommended to us by a trusted friend, and we are very happy that we chose Scott to help us sell our house. He definitely knew what he was doing, and following his plan our house was sold... See more


Company details

  1. Real Estate Agents

Written by the company

At Grapevine, we bring a fresh, stylish, and artistic approach to marketing your property. Directors Oliver Bush, Adam Shaw, and Scott Marlin offer clients a personal, face-to-face service with creative marketing, all while providing good value for money. They promise to personally handle all aspects of selling or letting your property from start to finish. Adam, Oliver, and Scott have a combined experience of over 60 years in the estate agency business, covering the Greater Reading area. For the past 18 years, Adam and Oliver have focused primarily on Twyford and the surrounding Berkshire villages, while Scott has specialized in Reading and its surrounding areas for 25 years. Our extensive expertise in such a large area means that no matter where you are within approximately 10 miles of Reading, we can comprehensively assist you. Grapevine believes in offering fair fees, which include FREE professional photography as standard for all properties, giving clients an affordable alternative when selling or letting their property. Grapevine is also a member of the Property Ombudsman Scheme, adhering to a code of practice for Residential Sales and Lettings.


Contact info

4.9

Excellent

TrustScore 5 out of 5

346 reviews

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No recent history of asking for reviews

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4.9

All reviews

(346)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic from start to finish!

Our house purchase was long and drawn out with numerous changes in circumstances on both the buy and sell side, and a completion date that was delayed unexpectedly at the last minute due to issues with our buyers.

Throughout the whole process Grapevine were fantastic - Adam, Oliver and their team were always available to answer our questions, to advise, and to comfort us at times! They consistently went above and beyond to secure our dream house purchase. We can't thank them enough, and would certainly recommend them to anyone in future!

May 19, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Fantastic Review thanks for your kind words

Rated 5 out of 5 stars

Selling an old property

I found this company an excellent choice when selling a property in the Twyford area. Adam, Oliver and the team I found to be totally professional and would use them again.

May 17, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Many thanks for the review and you kind words

Rated 5 out of 5 stars

A great service provided.

As purchasers through Grapevine we would highly recommend them. They provided a straightforward, professional service, keeping us updated all the way, as we progressed to exchange of contracts/completion.

May 16, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Great Review and another 5 stars!!!

Rated 5 out of 5 stars

Great agency

Great agency, really looked after us as tenants. Very reactive to any issues raised and always friendly and courteous.

May 14, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Many thanks for the 5 stars

Rated 5 out of 5 stars

Simply the Best!

If we had the option we would give Grapevine a million stars, not just 5! Oliver, Adam, Holly and Sally at Grapevine are estate agency Rock Stars! From the very start of the process of selling our property Grapevine were there for us every step of the way providing expert advice and help when needed - and sometimes just a bit of a chat and a laugh too to keep our spirits up! Ours was a stressful sale (to say the least) and we would never have made it over the finish line without Grapevine fighting our corner every step of the way. The whole team went well above and beyond to get us through to completion and we will never be able to thank them enough for everything they did for us! We would 1000% recommend Grapevine. Team Grapevine - you are simply the best! Theresa & Maggie xxx

May 14, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Simply the best review for us to read

Rated 5 out of 5 stars

Very pleased with Grapevine

Very pleased with Grapevine - whole team are fab. If you are looking to buy, sell, rent or let your property - can highly recommend.
Oliver was amazing at managing the sale, Holly took great photos, Sally managed the afternoon of viewings and follow-up - and Adam made sure it all happened once offer was accepted!

Thanks all.

May 13, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Thanks Penny you too have been a pleasure to deal with over the years

Rated 5 out of 5 stars

Best Estate Agent in Twyford

Our family have bought and sold numerous properties over the years using Grapevine Estate Agents. We have all found them a pleasure to deal with. In particular (and unusual for Estate Agents) they always keep you updated with all aspects of your sale / purchase. We will have no hesitation in using them in future.

May 13, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Thanks Colin! You are a star

Rated 5 out of 5 stars

Highly recommend

Oliver/Adam and his team made what was a less than straight forward purchase much easier for all parties involved. 5 stars in every aspect

May 13, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Many thanks for the review

Rated 5 out of 5 stars

Great to work with

Very professional, and a pleasure to deal with - helping out with each area of the transaction, and ensuring things moved on at the required pace. Highly recommended.

May 13, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Great review. Thanks for taking the time

Rated 5 out of 5 stars

Thanks to all at Grapevine!

I bought my first home through Grapevine. Adam and Oliver were professional and responsive throughout, accomodating when arranging viewings that suited my needs, and helpful in providing information. They also kept me well informed through the sale process. I'm very happy in my new home so can't thank them enough

April 30, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Many thanks for the 5 stars

Rated 5 out of 5 stars

Helpful, knowledgeable, capable

We sold and bought through Grapevine. They were pleasant and professional to deal with at all times, took great pictures of the place we were selling and negotiated the sale well. Kept us up to date and informed at all stages of the process. They know the area and local market very well.

April 13, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Many thanks for for this Stephen

Rated 5 out of 5 stars

Faultless Service - would definitely recommend

From beginning to end Oliver, Adam & Holly made our whole selling experience smooth and easy. We had plenty of viewers, they vetted the offers on our house ensuring we chose the best one and were also easy to get hold of. Overall an exceptional service.

April 10, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Outstanding Review

Rated 5 out of 5 stars

Great vine

Thank you to Oliver and all the team at grapevine for all your help with our recent move

April 7, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Great Review Tom. Hope all is well with you

Rated 5 out of 5 stars

Highly recommend

A big thank you to the wonderful Sally, for a fast and professional service. As a first time landlady I was quite unsure of the process and what I was doing, so it was a huge relief to have it all taken care of, Sally is extremely knowledgeable and was very patient re my millions of questions, a process that I was expecting to be overwhelmed with was made virtually stress free, Thank you Sally! I would be more than happy to recommended Grapevine to anyone wanting to let their property out.

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic friendly service from the…

Fantastic friendly service from the team at Grapevine. We felt looked after from start to finish and all communication was fantastic. Thanks to Grapevine we are living in our dream home. We would highly recommend!

April 6, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Hi Simone. Thank you very much for doing this. Hope all is well with the family

Rated 5 out of 5 stars

Fantastic local Estate Agent

We chose Grapevine due to the positive reviews online and they did not disappoint. Our property was under offer within 5 days of listing. Throughout the sale process, we were kept informed on a regular basis. The professionalism and exceptional service received from the team at Grapevine can only support my recommendation. Heartfelt thanks to Adam, Oliver and Holly for great service in making our move stress free.

April 6, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Thanks for the 5 stars Lee

Rated 5 out of 5 stars

Friendly Team

Oliver, Adam and the team have been an absolute pleasure to deal with over the last few months. They have been extremely professional and have kept me informed throughout my purchasing journey, despite a few hiccups on the way. I would happily recommend them.

April 5, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Very kind words and the 5 stars

Rated 5 out of 5 stars

Grapevine estate agent

The level of effort, service and professionalism from Grapevine was excellent. Do seriously consider this agent to sell your property.

April 4, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Hi Peter. Hope all is well with you. Many thanks for the 5 star review

Rated 5 out of 5 stars

We are delighted with the service…

We are delighted with the service provided by Oliver and the team. From making the initial contact to completion, they made us feel as ease and reassured. The level of professionalism and person-centred approach is highly commendable. Thank you Grapevine! Remain blessed.

April 1, 2021
Unprompted review
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Reply from Grapevine Estate Agents

Great review and thanks for the 5 stars

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