Grapevine Estate Agents Reviews 

346
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and friendly, often going above and beyond to assist. Many highlight the excellent service, describing it as efficient, smooth, and stress-free, significantly easing property transactions. Reviewers frequently commend the clear, timely, and proactive communication, ensuring they are well-informed and supported throughout the process. People consistently highlight the team's professionalism and dedication, noting their ability to handle complex situations and provide reliable advice. Many customers express strong recommendations, indicating they would readily use the company's services again for future property needs. This reflects a highly positive and trustworthy experience for most users.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising the team for their professionalism,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scott was amazing from the very start — he gave an honest valuation and kept up great communication throughout the entire viewing process. I’d tried a couple of other agents before without much succes... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Grapevine highly enough! Oliver and Adam were brilliant throughout. Their advice was always honest and helpful. We had some challenges with the house we were buying and were concern... See more

Company replied

Rated 5 out of 5 stars

We have bought, let and sold via Grapevine and couldnt say better things about the team. They often went above and beyond to help us, were always fair, honest and transparent in their interactions wit... See more

Company replied

Rated 5 out of 5 stars

Scott was recommended to us by a trusted friend, and we are very happy that we chose Scott to help us sell our house. He definitely knew what he was doing, and following his plan our house was sold... See more


Company details

  1. Real Estate Agents

Written by the company

At Grapevine, we bring a fresh, stylish, and artistic approach to marketing your property. Directors Oliver Bush, Adam Shaw, and Scott Marlin offer clients a personal, face-to-face service with creative marketing, all while providing good value for money. They promise to personally handle all aspects of selling or letting your property from start to finish. Adam, Oliver, and Scott have a combined experience of over 60 years in the estate agency business, covering the Greater Reading area. For the past 18 years, Adam and Oliver have focused primarily on Twyford and the surrounding Berkshire villages, while Scott has specialized in Reading and its surrounding areas for 25 years. Our extensive expertise in such a large area means that no matter where you are within approximately 10 miles of Reading, we can comprehensively assist you. Grapevine believes in offering fair fees, which include FREE professional photography as standard for all properties, giving clients an affordable alternative when selling or letting their property. Grapevine is also a member of the Property Ombudsman Scheme, adhering to a code of practice for Residential Sales and Lettings.


Contact info

4.9

Excellent

TrustScore 5 out of 5

346 reviews

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No recent history of asking for reviews

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4.9

All reviews

(346)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and proactive

.Scott was friendly yet professional. He was very proactive in keeping us informed how our purchase was progressing. I would definitely recommend Grapevine as a result of our experience.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Grateful to Grapevine around us

Thanks to the team of Grapevine, agents and contractors, for their assistance in these years our family stayed in the rental house. Their prompt response and efficient assistance impressed us. Grateful to have you guys around us.

April 30, 2025
Unprompted review
Grapevine Estate Agents logo

Reply from Grapevine Estate Agents

Your kind words are appreciated

Rated 5 out of 5 stars

Outstanding

I’ve dealt with many different Estate Agents over the years and Grapevine have really stood out, they have been excellent. Proactive without being overly pushy, always prompt to respond to enquiries and very helpful. Highly recommended.

March 31, 2025
Unprompted review
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Reply from Grapevine Estate Agents

Many thanks for this review and taking to time to write these kind words

Rated 5 out of 5 stars

Truly could not have asked for better estate agents!

Truly could not have asked for better agents to deal with from the first viewing to completion. We were first time buyers, our experience with Grapevine was very personal, sincere and professional. They are very responsive, knowledgable and by no means "sales-y" I would recommend them to anyone as a seller or buyer. Choose them over the big names!

April 13, 2025
Unprompted review
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Reply from Grapevine Estate Agents

Hi Aaron you were also a great buyer to deal with

Rated 5 out of 5 stars

Extremely Helpful Team - Thank you

From the moment we put in the offer for our property and throughout the whole process we felt that we were in very good hands.
At times this purchase was fraught with hurdles to overcome and at each hurdle we were helped by an extremely friendly and efficient team and nothing was ever too much trouble.
A huge thank you for getting us to completion!

March 14, 2025
Unprompted review
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Reply from Grapevine Estate Agents

House buying can be a struggle and we pride ourselves on being here to help

Rated 5 out of 5 stars

Scott at Grapevine was amazing

Dealt with Scott at Grapevine in Reading and he was absolutely brilliant. A down to earth guy who really pushed so that we weren't waiting forever to complete our house purchase. Made an effort to get to know us and it really felt like the human touch was present. I can't thank Scott and his team enough and can't wait to create memories in our new home

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service from…

Excellent and professional service from Scott who provided a very positive experience while selling my parents house. He went out of his way to accommodate our needs providing honest advice throughout the process, which was completed quickly and efficiently. We are very grateful for his support and would not hesitate to recommend Grapevine.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Can't recommend Grapevine Estate Agents enough!

Can't recommend Grapevine Estate Agents enough! The team were very friendly and professional throughout the process. Oliver was extremely helpful during the viewing stage and accommodating when we wanted to view the property multiple times in one day! He kept us updated throughout each step in the process after we offered which was very reassuring during what can be a stressful time. Adam was great with after sales and was always available for any questions we had. Overall a very smooth and stress free process. Highly recommend using Grapevine and the team if you are looking to buy in the area!

December 19, 2024
Unprompted review
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Reply from Grapevine Estate Agents

Thanks for taking the time to write this outstanding review

Rated 5 out of 5 stars

Excellent Team at Grapevine

We used Grapefine to sell my mothers bungalow. Initially we were with another Estate Agent but due to inactivity we decided to move. From the moment we met Adam we felt his enthusiasm about the property would serve us well and we were not wrong. Within 4 weeks we had a buyer and the process began. Holly and Oliver were also excellent and were extremely helpful whenever we needed to speak to them. We highly recommend Grapevine.

September 30, 2024
Unprompted review
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Reply from Grapevine Estate Agents

Hi Mick we were happy to help and get it over the line for you

Rated 5 out of 5 stars

Grapevine provided a fantastic service…

Grapevine provided a fantastic service selling my late father’s property. They are helpful, knowledgeable and professional and I wouldn’t hesitate to use them again in the future.

January 24, 2025
Unprompted review
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Reply from Grapevine Estate Agents

Hi Gill from the moment we met you and throughout the process you also a star

Rated 5 out of 5 stars

Fantastic to deal with and always kept…

Fantastic to deal with and always kept us up to date with what was happening with all parties involved in our house sale. The Grapevine team truly care about their clients which compared to other estate agents, is rare to find. Would recommend to anyone!

January 24, 2025
Unprompted review
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Reply from Grapevine Estate Agents

Hi Paul & Jemma. Many thanks for this and we hope the family is settled

Rated 5 out of 5 stars

Scott is the best estate agent we have…

Scott is the best estate agent we have come across. He has genuine care not only for the industry but also for you as a client and individual.
He listens and gives feedback with being condescending or pushy. A real goldfish in a sea full of sharks. Will definitely recommend Scott to anyone who is selling or renting in Arborfield

February 16, 2025
Unprompted review
Rated 5 out of 5 stars

Highly knowledgeable and great customer focus

I have known Scott for a long time, he has deep knowledge of the Berkshire housing market, gives straight forward and honest advice and has a solid network for getting things sold or rented! The team engaged quickly, gave transparent information and costs and guided us through our rental process. They also found a good selection of potential tenants very quickly and successfully rented within a few weeks. I would 100% recommend and use again for renting or selling.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic, helpful team…

The whole team at Grapevine worked extremely hard through a very challenging sale and purchase. We are extremely grateful for their help with the sensitive negotiations. Thank you

November 1, 2024
Unprompted review
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Reply from Grapevine Estate Agents

Hi Kevin many for taking the time to write this review

Rated 5 out of 5 stars

Five star estate agents who go the extra mile.

Oliver and his wonderful team have recently guided us through the sale of our late father’s house. From start to finish they have been responsive, professional and helpful. We would highly recommend them to anyone selling their home.

November 23, 2024
Unprompted review
Grapevine Estate Agents logo

Reply from Grapevine Estate Agents

Hi Tony. All of us here at Grapevine were happy to get this over the line for you

Rated 5 out of 5 stars

The Grapevine team were spot on

The Grapevine team were helpful , encouraging and supportive and helped us move which at one point didn’t seem as though it was going to happen .
Thoroughly recommend them .

October 29, 2024
Unprompted review
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Reply from Grapevine Estate Agents

Hi Claire. Thanks for this and we are pleased that you were happy

Rated 5 out of 5 stars

Fantastic Service

Adam, Ollie and Holly and the rest of the team at Grapevine are all fantastic, they helped and supported the sale of our long term family home, dedicated to finding the right buyers, always kept us up to date with any progress, viewings etc. They offer a very personal service and adapt to your specific needs. Great work and thank you to all at Grapevine!

October 21, 2024
Unprompted review
Grapevine Estate Agents logo

Reply from Grapevine Estate Agents

Thank for for this great review

Rated 5 out of 5 stars

Sold it on the Grapevine

Great sales material and team. Ongoing frank information/feedback and significant efforts to complete the sale.

November 1, 2024
Unprompted review
Grapevine Estate Agents logo

Reply from Grapevine Estate Agents

GREAT REVIEW!!!!!

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