Scott was amazing from the very start — he gave an honest valuation and kept up great communication throughout the entire viewing process. I’d tried a couple of other agents before without much succes... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Grapevine, we bring a fresh, stylish, and artistic approach to marketing your property. Directors Oliver Bush, Adam Shaw, and Scott Marlin offer clients a personal, face-to-face service with creative marketing, all while providing good value for money. They promise to personally handle all aspects of selling or letting your property from start to finish. Adam, Oliver, and Scott have a combined experience of over 60 years in the estate agency business, covering the Greater Reading area. For the past 18 years, Adam and Oliver have focused primarily on Twyford and the surrounding Berkshire villages, while Scott has specialized in Reading and its surrounding areas for 25 years. Our extensive expertise in such a large area means that no matter where you are within approximately 10 miles of Reading, we can comprehensively assist you. Grapevine believes in offering fair fees, which include FREE professional photography as standard for all properties, giving clients an affordable alternative when selling or letting their property. Grapevine is also a member of the Property Ombudsman Scheme, adhering to a code of practice for Residential Sales and Lettings.
18 London Road, Twyford, RG10 9ER, Reading, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scott was absolutely brilliant when selling my daughters house in Arborfield. He was professional, very responsive and helpful with creating the particulars for the property. He kept us informed at all times throughout the process. He was also very helpful with keeping the upward chain progressing which wasn’t easy given how awkward the other estate agent and their vendor was. I would absolutely recommend him.

Reply from Grapevine Estate Agents
I cannot recommend Grapevine highly enough! Oliver and Adam were brilliant throughout. Their advice was always honest and helpful. We had some challenges with the house we were buying and were concerned we'd loose our chain but these guys managed everything brilliantly. Communication was great and I never felt I had to chase for anything. If we sell in future, I would not hesitate to go back to Grapevine for help

Reply from Grapevine Estate Agents
Had a great experience with all of the team at Grapevine. All very friendly, responsive, proactive and with great advice from Oliver in particular. Would highly recommend!

Reply from Grapevine Estate Agents
Good communication. Friendly approach. Worked hard to get sale over the line

Reply from Grapevine Estate Agents
Grapevine in Twyford recently helped us to sell our cousin’s property and also advised us on buying a new property. From our first meeting we felt totally at ease with Oliver and all through the process of sale and purchase of the new property he guided us calmly and professionally. The whole team in Grapevine communicated really well with us and kept us up to date with how things were progressing. They also made sure that the seller, who has special needs and is a vulnerable adult, was looked after really well. All the viewings were organised so as not to inconvenience him in any way. We would highly recommend to anyone who is thinking of selling their property to contact Grapevine Estates in Twyford.

Reply from Grapevine Estate Agents
I had a really positive experience with this estate agency. Holly, my agent, was absolutely brilliant — friendly, professional, and always quick to respond. She guided me through the entire renting process and made everything feel straightforward and stress-free. It’s clear she genuinely cares about providing a great service. I wouldn’t hesitate to recommend both Holly and the agency!

Reply from Grapevine Estate Agents
Grapevine proved to be professional and informative when it came to purchasing an apartment for myself and my daughter, this process was tricky at times due to been shared ownership but Scott proved very knowledgeable and helpful throughout the process. They were very friendly always got back to you in a timely manner and I cannot recommend them enough.
We bought our first house through Grapevine and Scott, and he made the whole process stress free. He was so easy to contact when we needed and would get back to us with any answers to questions pretty much immediately. He was personable and honest, and even took time out of his bank holidays to give us updates.
Alice showed us around the property on our first viewing and once we had our offer accepted and were moving through the process, she took us round again for a second viewing and even bought us a bunch of flowers to congratulate us! Such a lovely lady and again, knew all the answers to our questions!
Thank you Grapevine
Oliver, Adam and the team provided us with great support and guidance through the process and, most importantly, helped us to achieve a much better value for our property than other agents had estimated.

Reply from Grapevine Estate Agents
I think we tested the team with our indecision to the absolute limit . However, the whole team were always supportive and helpful throughout our search for our property . We thank all of you for your professionalism and dedication but mainly your patience!!!

Reply from Grapevine Estate Agents
Grapevine did a great job selling my house. Very friendly, open and honest. Would definitely recommend Grapevine as the best estate agent in the area.

Reply from Grapevine Estate Agents
Outstanding service very professional and sold my property within 4 Days Scott so helpful also Victoria and all the staff highly recommend GRAPEVINE Estate Agents.Previously on the market for almost four months. Also got a great price for the Property.
Grapevine have been brilliant from start to finish with my house sale. Oliver and Adam are friendly and give great advice. Really recommend them!

Reply from Grapevine Estate Agents
Scott has been an absolute pleasure to work with. Great communication and very professional, I can highly recommend working with Scott from Grapevine
We’ve rented with Grapevine a couple of times now and each experience has been fantastic. The whole team is friendly, professional, and always ready to help. A big thank you to everyone, and especially to Holly, who has been incredibly supportive and efficient. We always felt looked after and in good hands. Highly recommend!

Reply from Grapevine Estate Agents
Oliver and Adam at Grapevine are the best you can wish for in Estate Agents. I had to sell my mother's house from another country and they were truly exceptional, helping with all the added complexities of this kind of sale. Truly outstanding service and really lovely people to deal with. You cannot go wrong in using them.

Reply from Grapevine Estate Agents
Undoubtedly Grapevine is the best estate agent I have ever met. They are so responsive and professional from the first moment of making an initial contact through to the post-completion stage. They provide in-depth advice and suggest very useful suggestions for getting round obstacles during the selling/buying process. Every member of the team simply serve with the same high standard.

Reply from Grapevine Estate Agents
More than happy with the service provided in selling my mum's house. The team understood I needed as much help as possible due to time constraints and delivered. The conveyancing and cleaning companies they recommended were top notch as well and I don't feel they pushed them on me. Many thanks to the team!

Reply from Grapevine Estate Agents
We would like to thank the team at Grapevine for a professional, personal and friendly service. From meeting Holly at the viewings, to Oliver keeping us in the loop with the big picture sale, to Adam putting in the extra graft needed to get us over the line before our baby arrived… we can’t thank you enough! We have already recommended you guys to our friends.

Reply from Grapevine Estate Agents
If I could rate Grapevine higher, I absolutely would do. From valuation through to completion they were fantastic - always happy to help and explain the process to first-time sellers like ourselves as well as helping our first-time buyers navigate as well.
Adam and Oliver were a dream to work with and made the whole process easy.
Their photographer produced amazing images as well and everyone was professional from start to finish.

Reply from Grapevine Estate Agents
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.